Chick's Discount Saddlery Reviews - 26,902 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 221 - 240 of 26,902
Sarah
Site Experience Feedback
Nov 25, 2024
Chick's always has an a amazing selection and usually has what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alice
Site Experience Feedback
Nov 25, 2024
Nice selection of items. Easy to find what your looking for and check out was quick.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
L
Site Experience Feedback
Nov 25, 2024
Site is a little hard to navigate but good prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John P
Site Experience Feedback
Nov 25, 2024
Ordering for a friend for Christmas the process was easy and quick
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
MamaE
Site Experience Feedback
Nov 08, 2024
Was last 15 minutes of 90% sale and my cart vanished. Not sure what happened as cart re-appeared. Was able to finish transaction but barely. Was very frustrating experience
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 25, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Manda
Site Experience Feedback
Nov 25, 2024
Was good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Haven
Site Experience Feedback
Nov 25, 2024
Could not find the color I originally wanted.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rayme
Site Experience Feedback
Nov 13, 2024
All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rayme
Post-Delivery Feedback
Nov 25, 2024
Great price, fast shipping, happy with my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Timmy
Site Experience Feedback
Nov 25, 2024
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Super easy to use web site. Shipping charges were easy to figure out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rimmie
Site Experience Feedback
Nov 25, 2024
Came looking for a specific item and ended up leaving purchasing multiple items. Free shipping over a certain price would be greatly appreciated
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Linda
Site Experience Feedback
Nov 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HorseMomma
Site Experience Feedback
Nov 25, 2024
I enjoy the prices that Chick's Saddlery offers. I found it the best prices online for our children and horses needs and wants. Great place for Christmas gifts for the horse loving kid of mine!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leah
Site Experience Feedback
Nov 25, 2024
Went easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 25, 2024
Looked up what I wanted and found it quickly at a great price--Ordering was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HM3 ranch
Site Experience Feedback
Nov 25, 2024
Good place to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Prime
Site Experience Feedback
Nov 25, 2024
I love the prices!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pam
Site Experience Feedback
Nov 25, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »