Chick's Discount Saddlery Reviews - 26,909 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 21 - 40 of 26,909
Online Shopper
Site Experience Feedback
Nov 25, 2024
Had what I was looking for and easy to purchase it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hannah
Site Experience Feedback
Nov 25, 2024
Always love Chicks!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Stacey Davis
Site Experience Feedback
Nov 25, 2024
Very great website! Easy to find items! No complaints!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Checking out was pretty simple, shipping cost was lil expensive. But overall good experience
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Daisy
Site Experience Feedback
Nov 25, 2024
This website was easy to follow and find everything I needed! Discounts are hard to come by so this was amazing!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tink
Site Experience Feedback
Nov 25, 2024
It was great. Only thing I don't like is I like to feel and look at the quality work up close. Can't do it online.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Cat
Site Experience Feedback
Nov 25, 2024
So quick and easy to use! Found everything I needed for less than half the price I used to get it for from Amazon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Always shop this site. Wish there were more deals and discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mackeb
Site Experience Feedback
Nov 25, 2024
Referred by a friend to the product due to its great quality and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roydale
Site Experience Feedback
Nov 25, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Debo
Site Experience Feedback
Nov 25, 2024
I recommend CHICK’S SADDLERY ALL THE TIME to horse people. Especially the great deals on fly mask (cobs for donkeys). Love your products & awesome service. Merry Christmas & Happy Holidays to all. THANK YOU! Debra MANOS Ocala, FLA (relocated from Palm Beach, Fla) Got new fly mask for all my guys for the transport to Ocala to keep dust out of their eyes while trailering !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
This has always been easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great site
Site Experience Feedback
Nov 25, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roddo198
Site Experience Feedback
Nov 25, 2024
It was very easy to find what I was looking for. Lots of items on sale easy to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BB
Site Experience Feedback
Nov 25, 2024
Easy to navigate. Very good selection and competitive prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erica
Site Experience Feedback
Nov 25, 2024
Would like to see more info about items, or more of a description. We are still learning and it helps to have more info.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Karen
Site Experience Feedback
Nov 25, 2024
Overall good. Would like to see the site give the opportunity to view more items at one time rather than scroll through 40 pages
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Houdini
Site Experience Feedback
Nov 25, 2024
Found a better selection than other online tack stores.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rob
Site Experience Feedback
Nov 25, 2024
Enjoyed selection. Free shipping over 50 would be nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »