Chick's Discount Saddlery Reviews - 26,909 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 1 - 20 of 26,909
Horse lover
Site Experience Feedback
Nov 25, 2024
I had a very good experience no problems at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rocky Knoll
Site Experience Feedback
Nov 25, 2024
Good price on high neck turnout sheet. Good selection. Can’t wait to try it on my mare.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leroy
Site Experience Feedback
Nov 25, 2024
Easy to find what I want, including more rare size.. happy to find this product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Auction Lady
Site Experience Feedback
Nov 25, 2024
Hard to log on!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 09, 2024
Easy to use and great sale prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 25, 2024
Online purchasing was easy and delivery was fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
horse girl
Site Experience Feedback
Nov 25, 2024
it was very easy to find a high neck horse blanket
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daisy
Post-Delivery Feedback
Nov 25, 2024
Very good quality and super excited to gift my kids new horse things for Christmas.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Delight
Site Experience Feedback
Nov 25, 2024
Neutral
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
PasoMom1984
Site Experience Feedback
Nov 25, 2024
A good selection of deals for someone on a budget for not just Christmas, but any purchasing. It's the 1st place I check when shopping for anything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosanna
Site Experience Feedback
Nov 25, 2024
I am always pleased with my experience with Chicks Saddlery. They are easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lk
Site Experience Feedback
Nov 25, 2024
Experience was good. Process was easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Delanie
Site Experience Feedback
Nov 25, 2024
I love this site! I always find what I need and then some!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
N
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Vicki
Site Experience Feedback
Nov 25, 2024
Grest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kk
Site Experience Feedback
Nov 25, 2024
None
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Website overall good. I wish there was a way to filter blankets to the denier and fill I was looking for instead of scrolling through all of them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Nov 25, 2024
I found excellent offers. Thank you. Hopefully you can offer free
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barrel
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mom of 6
Site Experience Feedback
Nov 25, 2024
Everything was easy to find! Great deals! I hope what as purchased is amazing in person as the website states.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindsay
Site Experience Feedback
Nov 25, 2024
Very good. Easy to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »