Chick's Discount Saddlery Reviews - 26,909 Review - 9.3/10
2022
Winner
Circle of
Excellence
2 years
Chick's Discount Saddlery Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 13% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for Chick's Discount Saddlery
Showing 121 - 140 of 26,909
J
Site Experience Feedback
Nov 25, 2024
Shipping charges nuts
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Grammac
Site Experience Feedback
Nov 25, 2024
Trouble getting to payment page. Otherwise good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Horse lady
Site Experience Feedback
Nov 25, 2024
Everything was easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bubba
Post-Delivery Feedback
Nov 25, 2024
These guys shipped my item to me fast but the postal service lost my item for a few days. But it finally came in. It was the postal service not Chicks that lost it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 10
- Full ratings for this review »
Mefrommo
Site Experience Feedback
Nov 25, 2024
Good selection and prices. Needed to find a saddle horn mounting aid and Chicks had it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jane S
Site Experience Feedback
Nov 25, 2024
Helped me find special Christmas gifts today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horsemom86
Site Experience Feedback
Nov 08, 2024
Simple easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gammy
Site Experience Feedback
Nov 25, 2024
Everything was easy and great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kimess
Site Experience Feedback
Nov 25, 2024
Easy and great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rose
Site Experience Feedback
Nov 25, 2024
Easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SAlberty96
Site Experience Feedback
Nov 25, 2024
Always easy, always the best prices. Love yall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JW
Site Experience Feedback
Nov 25, 2024
Easy to navigate website. Products have always arrived on time and are exactly as described. What I am looking for is generally in stock. I’d like shipping to be free for volume orders, but understand the need for shipping charges given the current economy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicki
Site Experience Feedback
Nov 25, 2024
Very hard to checkout, wouldn't accept my physical address, ended up sending to the address it wanted to, not mine. Have lived here for over 20 years, so deliveryman shouldn't have a problem 🫰
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Sonia
Site Experience Feedback
Nov 25, 2024
Chicks is one of my go tos because of low prices and goos selection.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Patrick
Site Experience Feedback
Nov 25, 2024
It was all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
jess
Site Experience Feedback
Nov 25, 2024
good would be nice to have free shipping over a Certain amount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Apple
Site Experience Feedback
Nov 25, 2024
The website is easy to use and the prices are reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Good experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackson
Site Experience Feedback
Nov 24, 2024
1st time ordering
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Rein n Jedd
Site Experience Feedback
Nov 24, 2024
It was very smooth, great pricing and always quick delivery!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »