Kilian Customer Reviews

Lilo

Jul 17, 2026

Good

Angela

Jul 17, 2026

The website was fine. The real problem is that I loooove every one I try. I have to ration them because I can only justify buying the small bottle but it’s my favorite self reward in this shitty timeline. I look forward to smelling it ever time and it makes me happy!

Jas

Jul 17, 2026

It was easy. Definitely going to make my partner buy me the full bottle soon 😁

Online Shopper

Jul 15, 2026

Easy to navigate and I liked that it did not have too many pop up advertisements and promotions

smellgood

Jul 15, 2026

Inviting website and easy to navigate.

Online Shopper

Jul 13, 2026

I ordered the discovery sampler set. The box came covered in small bugs inside and out of the box. I opened the box outside ans removed the contents so I didn’t bring any bugs indoors. That was somewhat off putting. I hope that my purchase does come with a box full of bugs this time.

Online Shopper

Jul 13, 2026

Its a good looking website

RyAngela

Jul 13, 2026

I wanted to smell like Rihanna.. she "smells like heaven" and I want to know what that's like. I know that everyone who walks past me will ask what im wearing. That's the goal. Im excited!

DeDe

Jul 13, 2026

Just wanted to try a new scent

Heather

Jul 11, 2026

I would recommend Kilian for their scents, great gift wrapping options, engraving and on time delivery!

Gru

Jul 11, 2026

Really wanted to try these before a wedding this weekend, so I clicked on overnight shipping with the added fee, but once I got to my cart, I was forced into 5-7 business days with a possible 1 day delay. So that’s a little aggravating. But I picked up a full bottle of angels share on a business trip and fell in love with it. The 7.5 ml bottles are perfect for travel! Excited to try these before ones I just purchased.

Frenchly Honest

Jul 11, 2026

I absolutely love the overall experience with Kilian. From the order updates and easy tracking to the complimentary sample, everything felt thoughtful and premium. The fragrances themselves are exceptional—unique, bold, and long-lasting. I can still smell them throughout the day, which hasn't been my experience with other luxury brands. For example, with Louis Vuitton, I often have to apply much more fragrance, and after a few hours it's barely noticeable. Kilian has exceeded my expectations in both product quality and customer experience. I highly recommend the brand, and I'm confident I've become a long-term customer.

Shaun

Jul 10, 2026

Overall the experience was good. Glad there are other size options online

Fekisha

Jul 8, 2026

The website is very easy to navigate.

General input

Jul 8, 2026

Love travel spray sizes. More of those. Also, I purchase here frequently but not sure if I’m ever logged in? Hard to confirm.

Online Shopper

Jul 8, 2026

Love the products. Complements frequently. Pairs well with a less expensive marshmallow scent

Lily

Jul 8, 2026

I had a great experience

Harsha

Jul 7, 2026

I love the user interface!

Dee

Jul 6, 2026

This product is very good and recommend that you purchase it.

Elle

Jul 5, 2026

I purchased Black Phantom Memento Mori as a gift for my son after he'd been talking about it for quite some time. I wanted to surprise him with something special. Although I found Black Phantom at other retailers for a lower price, I chose to purchase directly from the Kilian website because I'd heard wonderful things from friends about the complete Kilian luxury experience. I also selected the complimentary gift wrapping and engraving options, expecting a presentation that matched the brand's reputation and price point. The bottle arrived promptly, which I appreciated. Unfortunately, the presentation was disappointing. Instead of luxury gift wrapping with Kilian-branded ribbons or premium packaging, the box contained only a few pieces of tissue paper beneath the fragrance and samples, with a few more sheets placed on top. There was nothing about the unboxing experience that felt luxurious or worthy of such a premium purchase. The engraving was included, but it was so faint that it was barely noticeable. It almost appears as though it could rub or wear off over time, which was also disappointing. While the fragrance itself is exceptional, the presentation fell well short of my expectations. When purchasing directly from a luxury brand—especially after paying a premium and selecting gift wrapping—you expect an experience that reflects the exclusivity and craftsmanship the brand represents. Unfortunately, that wasn't the experience that I received.

Ms. M

Jul 5, 2026

Easy

lilliansblueyes

Jul 5, 2026

Quick and easy

Online Shopper

Jul 4, 2026

Clicking through the perfume images was a bit awkward. I didn’t realize the menu was horizontal, but figured it out on the second try

Bardot

Jul 3, 2026

Everyrhing was easy to navigate and I just love killian perfume.

Shawnie

Jul 3, 2026

I had a great experience ordering.

Kfan

Jul 2, 2026

I adore the products but wish more gift sets and travel sizes existed

Chris

Jul 2, 2026

The website images and marketing are fantastic. pay your photographer more lol. It's sometimes hard to see the differences in scents within a certain line, such as the narcotics. they all seem kind of similar on the website. a small comparison section might be helpful. other than that, the experience was great.

Scented1

Jul 1, 2026

Smooth

tlsully48

Jul 1, 2026

love the product prices are high for me but I love the way the product makes me feel wearing it.

Evelyn

Jun 30, 2026

I usually like to buy discovery before going in to full size and most of the perfume that I’m interested in try did not have a discovery size for sell online. But overall I been having good experiences with perfumes from Kilian where most of my purchases fit what I was going to get.

Marieta

Jun 29, 2026

Great product I love it. Beautiful presentation

Marina

Jun 28, 2026

Complimentary shipping is very pleasant! It makes me try more products again and again!

Online Shopper

Jun 27, 2026

Amazing scents!

me

Jun 25, 2026

too expensive

Bella Rose

Jun 23, 2026

Easy tonisev

BRANDI J

Jun 23, 2026

easy to understand and see the price

ro

Jun 22, 2026

Grateful for the exclusive selection. Hopeful more options to utilize travel spray are available in future. Sizes that fit perfectly into travel spray bottle are ideal for people on the go and I find it difficult to acquire this size.

Mais Oui Le Frenchy

Jun 21, 2026

The issue that had, maybe it is me, when I checked out, I can checkout as a guest or as a returning customer. I don't think I ever had a chance to create an account, even on the checkout page, there is no option to create an account. I did put my email and got my discount/promotion for the free sample, but no opportunity to create an account.

Alli

Jun 20, 2026

Loved everything about the website experience except that I would prefer to choose the free samples. One of the samples is one I have tried before, and the other sample is the same scent I ordered.

Online Shopper

Jun 19, 2026

Great ordering process

EG

Jun 19, 2026

Great product, scents are beautifully put together.

Dee

Jun 19, 2026

Easy to use. Very user friendly.

Heather

Jun 19, 2026

Easy to navigate

Tiberius

Jun 19, 2026

The entire experience from start to the arrival of my purchase was flawless

Hector

Jun 18, 2026

all good

Lilian

Jun 15, 2026

intuitive. fast.

Kath

Jun 15, 2026

Unique perfume choice. Easy to order and free shipping is a bonus.

Hotfried

Jun 13, 2026

Website terrible

Angie

Jun 13, 2026

I thoroughly love the fragrances I just wish the prices were more affordable.

Caroline

Jun 12, 2026

Their scents are nothing like I’ve ever experienced! Love love LOVEEEEE. I literally cannot get any other brand now