B&H Photo-Video-Pro Audio Customer Reviews
B&H Photo-Video-Pro Audio holds a 9.8/10 overall rating and 782 verified post-delivery reviews on Bizrate.
B&H Photo-Video-Pro Audio Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
23 years
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Learn more about reviewsOverall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 97% | 97% |
 Neutral | 2% | 2% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.9 out of 10
Overall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 96% | 96% |
Neutral | 2% | 2% |
Negative | 1% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for B&H Photo-Video-Pro Audio
Showing 1 - 50 of 3,220
Online Shopper
Post-Delivery FeedbackSep 5, 2026
The whole process was handled perfectly. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Stephen
Post-Delivery FeedbackSep 5, 2026
Performance above perfect since the product had free shipping and arrived in 2 days. Amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
You folks run a great business!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dlg
Post-Delivery FeedbackSep 4, 2026
The product (Insta360 X6) is rather complex and I have not yet had the time to sit with it to learn the features.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
RF
Post-Delivery FeedbackSep 4, 2026
Transaction went smoothly and was very satisfied with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Lucy
Site Experience FeedbackSep 4, 2026
Excellent website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Post-Delivery FeedbackSep 4, 2026
Recommended by IT dept.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 4, 2026
Excellent inventory of products and expedited shipping keeps me coming back to B&H!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 4, 2026
I've always had good experiences with B&H and trust them with any camera related purchase I need to make. I almost always find what I'm looking for on their website and know that anything I purchase is likely quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gus
Site Experience FeedbackSep 3, 2026
I like the B&H, I have known the store for many years, I bough many things in the pass since there were no internet and you have to call in and talk to the employee, they were always very efficient and resolved my questions whiteout pushing to bay other items that you did not need. so I am a good client and I will allway come back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Site Experience FeedbackSep 3, 2026
Buy all my photo & most computer equipment from B&H. Great prices, excellent service. I trust them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackSep 3, 2026
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 3, 2026
Nothing else to say
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Veronica
Site Experience FeedbackSep 3, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Herbert77060
Site Experience FeedbackSep 3, 2026
Needed this item for customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 3, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spicker
Site Experience FeedbackSep 3, 2026
I've always had great experiences with B and H. They are my go to source for electronics.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill F
Site Experience FeedbackSep 3, 2026
Easy ordering, have used B&H in past with good service
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mario
Post-Delivery FeedbackSep 3, 2026
I test the lens and works nice, in 15 day I will be back fron vacations hoping to capture good pics
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Photo Agent
Site Experience FeedbackSep 2, 2026
Easy to use, I like reviewing the questions people have asked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frodo
Site Experience FeedbackSep 2, 2026
The website is the best I have ever used. It is very easy to navigate and find exactly what I want. I really appreciate reading the product reviews and the prompt technical assistance provided by the B&H staff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
none
Site Experience FeedbackSep 2, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
greg
Post-Delivery FeedbackSep 2, 2026
Great merchant! The model website all others should aspire to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JRAphoto
Site Experience FeedbackSep 2, 2026
Super easy purchase today, as always, with B&H !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RC
Site Experience FeedbackSep 2, 2026
Excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dog artist
Site Experience FeedbackSep 2, 2026
Today as always, shoppng is an easy process, orders are filled and shipping costs are low. Prices are good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackSep 2, 2026
I am the Purchasing Agent for my contract at Fort Rucker, AL., and your website is very easy to use, even for someone who knows very little about photo and audio/video equipment. Keep up the good work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
svesel
Site Experience FeedbackSep 2, 2026
I have never had a bad thing to say about B&H they are quick to ship and quick to help
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chip
Site Experience FeedbackSep 2, 2026
I have been a customer of BHP for many years, and they are the BEST camera and video supplier in the USA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gwen
Post-Delivery FeedbackSep 2, 2026
Always prompt service and information about the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KC
Site Experience FeedbackSep 2, 2026
good company, good products, very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jet Jockey 707
Site Experience FeedbackSep 1, 2026
I have acquired photographic equipment from B&H for decades. It has always been a good experience, and I am completely satisfied with the quality of the products. B&H has provided me with some superb equipment over the years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
satisfactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debra
Site Experience FeedbackSep 1, 2026
Everything good. Good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
never
Site Experience FeedbackSep 1, 2026
I was referred here by Claude AI in answer to a query about a holster case for a certain camera. I made use of the photos at BH site. It was easy to order, once I had decided.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ari
Site Experience FeedbackSep 1, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bumfluff
Site Experience FeedbackSep 1, 2026
Still by far the best photographic store for online shopping. Besides KEH, i use BnH regularly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
MShelton
Site Experience FeedbackSep 1, 2026
Love it, its my number one place to go for production gear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blessings from LA
Site Experience FeedbackSep 1, 2026
B&H is always my go to store to buy camera and related stuff. Unless it is not in stock, then, I will look elsewhere, say Adorama. B&H is trustworthy and so is worry free. Thank you so much.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Oscuro
Site Experience FeedbackSep 1, 2026
Everything was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
Easy to purchase on the internet.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
chicagoan45
Post-Delivery FeedbackSep 1, 2026
Canon-brand photo ink in stock, fairly priced and delivered with surprising speed, as usual.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JTee
Post-Delivery FeedbackSep 1, 2026
I always recommend B&H for electronics and printer supplies.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
EJP
Site Experience FeedbackAug 31, 2026
Place to go when spending on camera equipment or some electronics. Can't beat the "no tax" discount with the B&H card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
klipsch
Site Experience FeedbackAug 31, 2026
Everything went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
The last several times I have ordered from B&H, I have to order and pay as a Guest. The checkout process has been terrible. I can't login and successfully order.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From B&H Photo-Video-Pro Audio
Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Our system indicates that you were able to successfully log in to your B&H account prior to your most recent order. If you...
Read full response »Rgporter
Post-Delivery FeedbackAug 31, 2026
I have made lots purchases from B&H over the years but this one, a large printer was different due to its size and freight requirements. It arrived, there was a hole in the box, we opened it everything was fine, freight people were good and patient no rush. Don't expect the same tracking capability you get with typical Fed Ex shipment, you'll be notified when it's picked up at the warehouse and a call to schedule delivery 8-9 days later.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
BH customer
Site Experience FeedbackAug 31, 2026
Great sale price on item, and with free shipping. Quick and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackAug 31, 2026
Recommended by IT manager
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
raycrew77
Post-Delivery FeedbackAug 31, 2026
Always the best products, service and price. B&H is an indispensable partner for the professional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10