B&H Photo-Video-Pro Audio Customer Reviews
B&H Photo-Video-Pro Audio holds a 9.8/10 overall rating and 766 verified post-delivery reviews on Bizrate.
B&H Photo-Video-Pro Audio Rating
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23 years
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Learn more about reviewsOverall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 98% | 99% |
 Neutral | 2% | 0% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10 out of 10
Overall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 96% | 97% |
Neutral | 3% | 2% |
Negative | 1% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for B&H Photo-Video-Pro Audio
Showing 1 - 50 of 3,134
IW
Post-Delivery FeedbackOct 2, 2026
My experience was good. However, I discovered after the printer had shipped that I could have upgrade to the same printer with bigger ink tanks. I wis this option was more prominent on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
M. H.
Post-Delivery FeedbackSep 29, 2026
All went as expected, that I have been buying from B@H for 50 years and in those 50 years if something went wrong they made it a priority to fix it. You can’t ask for more integrity is key in business. That’s why they have longevity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
MikeC
Post-Delivery FeedbackSep 29, 2026
unit works very well with the Sony Handycam. Order and delivery process smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
John O.
Post-Delivery FeedbackSep 27, 2026
B&H has always been very helpful and answered many questions via my phone calls on most of my purchases. This time, I did my own research, so I knew what I wanted to order and why. The order desk was closed so I placed my order via the internet. I was able to apply for a Payboo credit card which was instantly approved which saved me on the sales tax. The B&H website took my order without any problems for me. I was given an estimated delivery date and shortly a tracking number. I used the B&H link for tracking my shipment and the order received two days earlier than expected. I have always had excellent service from B&H over the more than 18 years of ordering from B&H.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Anon
Post-Delivery FeedbackSep 26, 2026
The product arrived even sooner than expected!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
psp
Post-Delivery FeedbackSep 25, 2026
Items arrived two days later than expected, and two items I wanted were out of stock.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 7
- Customer Support: N/A
Eric
Post-Delivery FeedbackSep 24, 2026
I had somehow lost the center column of my Paterson developing tank, so this replacement was just what I needed. (I wouldn't be surprised if the original showed up now!)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 24, 2026
You are an amazing organization. Efficient and knowledgeable. I am a big B&H fan!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
HDB
Post-Delivery FeedbackSep 23, 2026
always a good experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
JimHuling
Post-Delivery FeedbackSep 22, 2026
Awesone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Festus
Post-Delivery FeedbackSep 22, 2026
Ordering was easy and quick. Delivery arrived on time. Product was as described.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Ldyluvsbirds
Post-Delivery FeedbackSep 22, 2026
I highly recommend B & H. The customer service is tops. Trying something new with my camera, and the email I sent with my questions of what equipment needed,etc, was answered within a few minutes with very detailed info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Director
Post-Delivery FeedbackSep 21, 2026
Everything was great! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
loutaxi
Post-Delivery FeedbackSep 21, 2026
B&H is my go to for Epson ink, they have, by far, faster delivery that Amazon and even Epson directly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dave B
Site Experience FeedbackSep 20, 2026
I have been purchasing photography gear from B&H since the mid 1990s and have always been a completely satisfied customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheTechGuy
Post-Delivery FeedbackSep 20, 2026
Poorly Packaged for Shipment, Boxes came in severly mishandled, due to poor packing choices.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
From B&H Photo-Video-Pro Audio
Hello. Thank you for your recent order. We regret your dissatisfaction and sincerely apologize for the inconvenience. Your comments have been shared with our shipping team, and your feedback allows us the opportunity to improve. I...
Read full response »Islander
Post-Delivery FeedbackSep 19, 2026
I have been a B&H customer for over 50 years. Always a great experience. My recent experience was a big help for my photography hobby. I used your used dept. again just Great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Noble Hill Photography
Post-Delivery FeedbackSep 19, 2026
I’ve had consistently good experiences with B&H. The website makes it easy to compare equipment and understand exactly what you’re buying, pricing is clear, and the ordering process is simple. My most recent order was handled without any problems and arrived as expected. As a working photographer, I especially appreciate being able to find detailed product information and know I’m buying from a reputable dealer. I would absolutely shop with B&H again and recommend them to other photographers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
BOB
Post-Delivery FeedbackSep 18, 2026
I've always have used B&H and see no reason to change.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PerryT
Post-Delivery FeedbackSep 18, 2026
If you’re looking for SD cards, nobody comes close to matching B&H prices and service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackSep 18, 2026
This was just a reorder for a paper I have used for years.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Great Store
Site Experience FeedbackSep 17, 2026
B&H as usual makes purchases seamless. I trust them over Amazon to ship genuine products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 17, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 17, 2026
over 40 years as a satisfied customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JimO
Site Experience FeedbackSep 17, 2026
Customer since 1990's when I puchased my first DSLR camera. Always goet excellent advise and at the best prices. Love the Payboo, no sales tax option. BYW, years ago, I seriously considered working at BH but the commute time and expense was just too much at that time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackSep 17, 2026
Always satisfied with my purchase and the fast delivery is very impressive. Your store is my go to place when I need photographic support.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Yoel Y.
Site Experience FeedbackSep 16, 2026
Your web page is the best of all the companies I do business with. You make it so easy and you give me a chance to review my order which is a big plus. But you ask for my income and marital status, that's a no no! Too personal.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
John O.
Site Experience FeedbackSep 16, 2026
Your web site is easy to use and order from. I also appreciate instant approval of your Payboo credit card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John O.
Site Experience FeedbackSep 16, 2026
Very easy to use and I appreciate instant approval for your Payboo card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bari
Site Experience FeedbackSep 16, 2026
It was quick and easy to checkout, I love the fact that you can use paypal for this.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
mixchief
Site Experience FeedbackSep 16, 2026
quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
loutaxi
Site Experience FeedbackSep 16, 2026
Took less than three minutes to complete my transaction. My ink will arrive in two days WAY faster than both Amazon and Epson. Free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zeran
Post-Delivery FeedbackSep 16, 2026
Not your fault Apple sent me warning that they were stopping my backup server so i got a hard drive for airport extreme as a person at apple store said they would work. Yet apple is to also remove their own device from backup options.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Dan
Site Experience FeedbackSep 16, 2026
it is fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 16, 2026
Not a whole lot to tell…bought paper and ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Who Is Jesus Ministry
Post-Delivery FeedbackSep 16, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Me
Site Experience FeedbackSep 16, 2026
B&H continues to be my go-to store for all my electronics. I now prefer to shop this store than my local electronics store - though I leave ~5mins from my local electronics store. I just wish I leave in NY :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Linda
Site Experience FeedbackSep 16, 2026
A great company with fantastic service and products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MHG
Post-Delivery FeedbackSep 16, 2026
Excellent Product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Doodlebug
Site Experience FeedbackSep 15, 2026
Easy to purchase. Fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
2slow2race
Post-Delivery FeedbackSep 15, 2026
Great prices, especially when item is in deal zone. FREE SHIPPING on most things, 'extra' discount when using the B&H card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
PagePhoto
Site Experience FeedbackSep 15, 2026
It was fine. B&H has been one of my main photography shops since they opened in 1973.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana3
Site Experience FeedbackSep 15, 2026
The website is very user friendly. I was uncertain of the products I needed. I sent an email, and within 5-10 minutes, I received a reply. That is so impressive and much appreciated!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janek
Site Experience FeedbackSep 15, 2026
Always good experience. Considered B&H cedit card but too many bank stipulations
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 15, 2026
always promt and professional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Post-Delivery FeedbackSep 15, 2026
n/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Radio Dave
Site Experience FeedbackSep 15, 2026
Great company to work with. I enjoy each purchase experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Easy Peasy Shopping
Site Experience FeedbackSep 15, 2026
Easy peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cougar
Site Experience FeedbackSep 15, 2026
I hate the fact that this time my order was rejected because my PayBoo card was not updated by you or them as a default payment option even after they issued a new one. Not at my request.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
From B&H Photo-Video-Pro Audio
Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any confusion. For security reasons, the B&H website would not be able to automatically update your card information. This must be manually u...
Read full response »SJUP
Site Experience FeedbackSep 15, 2026
Got my list done in one stop!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10