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Bellami Hair Reviews - 44 Post-Delivery Reviews - 8.4/10

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Jun 24, 2026

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Post-Delivery Feedback - 44 Reviews

Overall Satisfaction:

8.4out of 10

Would Shop Here Again:

8.1out of 10

Likelihood To Recommend:

8.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

71%71%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

19%19%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

7.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 168 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

85%85%
Neutral rating icon

Neutral

10%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.4 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

Recent Reviews for Bellami Hair

Showing 1 - 50 of 212

  • Cg

    Site Experience Feedback

    Jun 23, 2026

    I bought mine and love them so now it’s a gift for my sister.. amazing variety of colors and fast shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Roxy

    Site Experience Feedback

    Jun 23, 2026

    Easy and fast to choose and purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sai

    Site Experience Feedback

    Jun 23, 2026

    It’s great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Frank Collard Hair

    Site Experience Feedback

    Jun 23, 2026

    Website is easy to navigate. Shade selection is vast. Bellami's professional education is unmatched.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sarah

    Site Experience Feedback

    Jun 23, 2026

    The options feel too spread out. I would like to see options for texture, as an example, when I’m looking at the color choice. Similar to choosing which length is ordered.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • amberova

    Post-Delivery Feedback

    Jun 23, 2026

    I purchase extensions for all the clients/stylists on our team. The website is lovely and fairly easy to navigate (sometimes hard to find specific colours as they are listed in a funky order) and the shipments always super smooth. Only downside is that we have already had two weaves that have been returned as they got really crepey even though the aftercare is exactly according to your recommendations.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Quick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ruby

    Site Experience Feedback

    Jun 23, 2026

    Great ! Was easy to sign in and pick the colors

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Great experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hidreamer

    Site Experience Feedback

    Jun 23, 2026

    So there was a offer saying that at checkout, they would discount an extra 35% off from the pro price if I bought flex with Hair Extensions but it didn’t take off that extra 35% off on top of the pro price. It only took off my pro pricing that it does regularly without a offer. So I would say that what Bellamy was marketing as an extra discount for a specific Hair extension didn’t come thru as advertised.

    • Overall Rating: 3
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Not enough color options, decrease in customer service from before

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Hairdresser

    Site Experience Feedback

    Jun 23, 2026

    I like the new website expect for I cant See ALL of my past orders I wish I could have access to more of them since I couldn’t remember what color I ordered for my client past July. I had to call customer service for the names

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Brooke

    Site Experience Feedback

    Jun 23, 2026

    I have recently been open to trying Bellami hair extensions again. It has been a hit and miss for me.

    • Overall Rating: 6
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 4
    Full ratings for this review »
  • Lilybelle

    Post-Delivery Feedback

    Jun 23, 2026

    I was so impressed with this order, usually it's up to 4 business days as I'm on the west coast in Canada, but I ordered and this arrived the NEXT DAY! Wow! And everything was beautiful and the quality is always outstanding. Love their products and their excellent customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lovella mn salon

    Site Experience Feedback

    Jun 23, 2026

    Easy and smooth no issues good break down of what your truly buying however I do wish there were toppers

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Scissorchic

    Site Experience Feedback

    Jun 23, 2026

    Bellami website is easy to navigate, options are great and ordering easy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • jo

    Site Experience Feedback

    Jun 23, 2026

    It was very easy to use and color match to what i need

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Very easy to use website and great variety of options

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 23, 2026

    I have used Bellami for over 5 years. I love Bellami. However in the past year I have noticed a huge decline in the quality of the hair and the rate at which the colors fade. I have seen clients blondes turn copper (not from sunscreen or heat) the Hot Toffee fades to orange within weeks of wearing it. I have also noticed that the shed and quality of the hair on the weft has been declining as well. As far as your website, I miss being able to see all my past history orders. The shop portion is a joke. It does not show my orders and the few it does show are wrong or the dates are wrong. This is a bookkeeping nightmare and I have been told by your customer service that Bellami is trying to figure that kink out. I have an amazing rep! Karen is fantastic . She really took care of me and my client. The customer service is one of the only reasons I have not completely left Bellami. I know there has been a lot of changes and I am trying to be patient while Bellami tries to fix the issues.

    • Overall Rating: 6
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jojo

    Site Experience Feedback

    Jun 23, 2026

    The website is great. I’ve never had an issue!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mary Jane

    Site Experience Feedback

    Jun 23, 2026

    I really like how the curl lady all day

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Taylor jade

    Site Experience Feedback

    Jun 23, 2026

    Everything went great! Ordered hair for my client to install keratin tips!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    I had to rush to purchase priority and thankfully it was easy!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Birdie

    Site Experience Feedback

    Jun 23, 2026

    Very easy to use. Very helpful.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hairdresser

    Site Experience Feedback

    Jun 23, 2026

    First time user, easy to navigate

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • abby

    Site Experience Feedback

    Jun 23, 2026

    i love it! great experience and easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Erin

    Site Experience Feedback

    Jun 23, 2026

    It went really well

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Candy

    Site Experience Feedback

    Jun 23, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Drea

    Site Experience Feedback

    Jun 23, 2026

    Very easy to navigate the site and to complete my order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 23, 2026

    Great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kenz

    Post-Delivery Feedback

    Jun 23, 2026

    i feel like the color was a little lighter than shown online

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Jenny

    Post-Delivery Feedback

    Jun 23, 2026

    I am very eager to take part in the upcoming master class that I have registered for. However, my Master Class kit did arrive a bit later than expected—I’m assuming due to weather delays which is no fault of Bellami Hair—and damaged (the zipper on the right side is off the track, preventing it from closing completely). I am worried about resolving this issue in time so that I don’t have to bring a kit that cannot completely seal to the class as I’m nervous the contents will not stay in.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Hal

    Site Experience Feedback

    Jun 23, 2026

    Shipping is insane. I miss the old website

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Holly

    Site Experience Feedback

    Jun 23, 2026

    Great, have used this site many times now issues.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • KJD

    Site Experience Feedback

    Jun 23, 2026

    Had a great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AshD

    Site Experience Feedback

    Jun 23, 2026

    Great experience! Pricing is amazing right now

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ac

    Site Experience Feedback

    Jun 23, 2026

    Everything went smoothly very user-friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • A

    Site Experience Feedback

    Jun 23, 2026

    Easy to navigate, clean outlook. Buffered a few times, but could be internet connection. Links were quick and efficient

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • elen

    Site Experience Feedback

    Jun 23, 2026

    I really like the hair, the customer service, hair quality, education, different hair colors choices, easy way to order online and I love the presentation. I overall have had a great satisfying experience with Bellami. special thank to Karen.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jess

    Site Experience Feedback

    Jun 22, 2026

    It was excellent. Lots of options

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ale

    Site Experience Feedback

    Jun 22, 2026

    Great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hair_by_jennwjiitington

    Site Experience Feedback

    Jun 22, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Hairfordays

    Site Experience Feedback

    Jun 22, 2026

    Good interactions easy to use website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aapp

    Site Experience Feedback

    Jun 22, 2026

    Very good experience website was very easy to use. Good color choices overall would recommend.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Curlycourtney

    Site Experience Feedback

    Jun 22, 2026

    Great! Everything was easy and well labeled

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Nicole

    Site Experience Feedback

    Jun 22, 2026

    My experience with the website was great. I feel like it was pretty straight forward. I found what I was looking for right away. No issues at all

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Christine123

    Post-Delivery Feedback

    Jun 22, 2026

    Color match chat was spot on! Updates and tracking were very helpful. Package did arrive slightly damaged.. you can tell it got squished. So plastic was bent. But product was unaffected. Hair extensions quality is amazing. Will definitely order again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • King

    Site Experience Feedback

    Jun 22, 2026

    Everything was great I just wish the hair extensions n color can be shown on actual models n not just swatches.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • @littlemskiersten

    Site Experience Feedback

    Jun 22, 2026

    Quite frankly, I have nothing negative to say other than maybe the website being a little bit overwhelming although I can handle anything I honestly have no complaints. I have found that you guys are the most reliable as of currently I absolutely love the quality the communication and I have already reached out multiple times about being an educator for you guys just because I believe so deeply in your brand

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blubrry

    Post-Delivery Feedback

    Jun 22, 2026

    I love Bellami hair. I’ve been wearing their hair products for more than 10 years and they always knock it out of the park.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
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