Bellami Hair Customer Reviews
Bellami Hair holds a 8.6/10 overall rating and 498 verified post-delivery reviews on Bizrate.
Bellami Hair Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.4out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 74% | 74% |
 Neutral | 10% | 8% |
 Negative | 17% | 18% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 9% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Bellami Hair
Showing 1 - 50 of 3,160
Hair helper
Site Experience FeedbackOct 31, 2026
Shipping was high.. length too long… would prefer to buy individual pieces
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Style by Crisa
Site Experience FeedbackOct 31, 2026
It was ok very clear transaction all the time
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 31, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 31, 2026
My experience was good but the length I was looking for was out of stock unfortunately
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Amy
Site Experience FeedbackOct 31, 2026
Good but more pics
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Hair Goddess
Site Experience FeedbackOct 31, 2026
Smooth transaction. Everything was in stock and easily added to my cart. Chose expedited shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Olivia
Site Experience FeedbackOct 31, 2026
The pop ups are annoying and the color on the website isn’t close to color when u receive them but still pretty just not accurate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heather
Post-Delivery FeedbackOct 31, 2026
I have purchased extensions before in the past. They were wonderful and great. The ones that I recently purchased was very unsatisfying. I ordered 18 inches 240 g and it looks like 14 inches instead. Hair quality was good but very thin.
- Overall Rating: 3
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: 1
Lally
Site Experience FeedbackOct 30, 2026
Easy website to go through clear images and professional design!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eli
Site Experience FeedbackOct 30, 2026
Easy selection on hair extensions
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Tish
Site Experience FeedbackOct 30, 2026
It is always great , I knew what I wanted so it made it easy . They have experts that will help you through the colors and help you choose what to get .. They are really helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rima
Post-Delivery FeedbackOct 30, 2026
the quality of the hair is great. i just did not care for the pony, its uncomfortable once put on and feels weirs on top
- Overall Rating: 3
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 7
JW4
Site Experience FeedbackOct 30, 2026
new webite. looks great and efficient. didnt like that i had to receive a code to login but otherwise all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 30, 2026
Bellami has an opportunity to significantly improve its customer service experience. Reaching a representative by phone can sometimes be difficult, and when you do get through, the level of professionalism and phone etiquette can be inconsistent. Some representatives come across as rude or unwelcoming, which does not reflect the level of hospitality or customer care customers should receive. For a brand that positions itself as a luxury company and charges premium prices for its products, the customer experience should reflect that same level of quality. Unfortunately, the first point of contact with customer service can feel surprisingly low-quality and falls short of the expectations associated with a luxury brand. I would encourage Bellami to invest in additional customer service training, improve phone accessibility, and establish higher standards for professionalism, communication, and customer care. The luxury experience should extend beyond the product itself to every interaction with the brand.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 5
andrea
Site Experience FeedbackOct 30, 2026
Helpful and super straightforward !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Customer satisfaction
Site Experience FeedbackOct 30, 2026
Smooth transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hannah
Site Experience FeedbackOct 30, 2026
Great website- easy to order- lots of options for clients.. quality is top notch. Only use bellami
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lauren
Site Experience FeedbackOct 30, 2026
I found the website very user friendly, however it is not easy to go back to a page without starting over at top of all hair so you have to scroll through options a few times but other than that it was amazing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jess
Site Experience FeedbackOct 30, 2026
Easy process
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
EGG
Site Experience FeedbackOct 30, 2026
Good! wished the website had different height women wearing each extension length size. I’m 5’4 and had a very hard time deciding 22 or 24 size was right for my height. This purchase was for bridal trial.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Strength Defying Gravity
Post-Delivery FeedbackOct 30, 2026
ive never used extensions before and wanted to try them for a Fit Model bodybuilding competition. the women on my team suggested Bellami and they were right! They extensions are neautiful and after ordering color samples, I have a perfect match for my hair.Tthank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Jeanne
Post-Delivery FeedbackOct 30, 2026
These extensions are so amazing, very easy to put on and they look natural.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jasmine
Post-Delivery FeedbackOct 30, 2026
Quality of hair is good and the last time I purchased was in 2016 and its been improved even better
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Michey
Post-Delivery FeedbackOct 29, 2026
My experience with Bellami was AMAZING! I reached out via text and sent in a few photos of my hair and what it looks like. The stylist got back to me right a way with her suggestions on what color and type I should get as well as what to do in case the color was wrong so I coule return it. Well everything is PERFECT! The color is beauiful, the length is perfect and I feel fabulous. I had been wearing tape ins for a long time ans the seam less clip ins look so natural and are super easy to put in the way thr stylist suggested! I am getting compliments every day on my hair! Thank you so much for helping this balding 43 year old look and feel gorgeous again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
@beautybarbyalicia
Site Experience FeedbackOct 29, 2026
Overall a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brownsbeautyblog
Site Experience FeedbackOct 29, 2026
Everything was good! Easy, fair pricing, good quality. Fast delivery
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dizzledoeshair
Site Experience FeedbackOct 29, 2026
quality of the product is shit but unfortunately i don’t have the time effort to sample other brsnds
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Ness
Site Experience FeedbackOct 29, 2026
My experience was great and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cher
Site Experience FeedbackOct 29, 2026
Client requested a brush you no longer have it. Other than that it was straight forward. I wish they had more or “why our stuff is better the your stuff”
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Star
Site Experience FeedbackOct 29, 2026
The hair gets thin and breaks!
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
Melissa
Site Experience FeedbackOct 29, 2026
Honestly the best customer service I have ever experienced! Love the product and colors they offer are amazing!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zerah
Site Experience FeedbackOct 29, 2026
Great experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayyyy
Site Experience FeedbackOct 29, 2026
I love the site. This is the only brand I reccomend to my clients
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ggleason80
Site Experience FeedbackOct 29, 2026
I had the best experience because my regional representative answered all my questions super fast. Tina is the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 29, 2026
N.a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Beautylab
Site Experience FeedbackOct 29, 2026
needed a neutral color extension for a teddy bear color and it was hard to find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kayla
Site Experience FeedbackOct 29, 2026
over all a great experience will be shopping again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nana
Site Experience FeedbackOct 29, 2026
It was a great experience purchasing these extensions. I hope that when all of the extensions arrive, they will be great quality. I’m really excited and looking forward to receiving them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 29, 2026
It’s easy to use live that it connects with shop ! I will say I wish you guys had better keratin on the K tips. Once hair is arrived. I do have to redo the keratin on the k tip since it’s not as soft and it is too thick.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackOct 29, 2026
love bellami
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Heather
Site Experience FeedbackOct 29, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tetey
Site Experience FeedbackOct 29, 2026
I love going on this website. I love the several options, so you guys have to offer to your customers. The deals are amazing at times. The hair quality is excellent. I haven’t buying from you guys for over 15 years and I have never been disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brittany
Site Experience FeedbackOct 29, 2026
I love the ease of Bellami website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessibella
Site Experience FeedbackOct 28, 2026
Wishing better prices for Bussines
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
Gets a bit janxkwy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kiki
Site Experience FeedbackOct 28, 2026
Lots of options and love how they have a wavy option for all hair types
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sina
Site Experience FeedbackOct 28, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Haddie
Site Experience FeedbackOct 28, 2026
love the help that will personally text you and help you with your order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 28, 2026
Thanks!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
LaHairStylist
Site Experience FeedbackOct 28, 2026
Please put full length photos of the colors on all shopping pages!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10