bealls Reviews - 1,824 Review - 9.3/10

Dec 2, 2024
bealls offers a wide variety of trend-right styles and brand name merchandise for the entire family and home at exceptional values.

bealls Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for bealls

Showing 21 - 40 of 1,824

Misty

Site Experience Feedback

Nov 27, 2024

Would prefer in store pick up option to avoid high shipping costs

Gayna

Post-Delivery Feedback

Nov 27, 2024

Will NEVER ORDER ANYTHING ON LINE FROM BEALLS AGAIN. CANT RETURN ITEMS TO STORE. HAVE TO GO TO POST OFFICE AND PAY TO HAVE ITEMS SHIPPED TO FLORIDA BECAUSE THEY CANT RETURN TO ANY BEALLS OUTLETS. NOT A GOOD WAY TO DO BUSIBESS

KT

Site Experience Feedback

Nov 27, 2024

Great! Very satisfied.

Ash

Site Experience Feedback

Nov 26, 2024

Very easy to use!

Judee

Site Experience Feedback

Nov 26, 2024

I have always enjoyed shopping at all bealls stores.

Glo Glo

Site Experience Feedback

Nov 26, 2024

Love this store and the prices atr very discounted.

Ana

Site Experience Feedback

Nov 26, 2024

Good and clear

FMon

Site Experience Feedback

Nov 26, 2024

I wish ALL apparel descriptions would include fabric content/make up. I have a grandchild who is allergic to certain fabrics. I also wish there was tiered shipping. Sometimes I would like to buy only a few things and can't justify $10.99 for a small purchase.

Online Shopper

Site Experience Feedback

Nov 15, 2024

N/A

Sheshe

Site Experience Feedback

Nov 26, 2024

Great website

Ronnie

Site Experience Feedback

Nov 26, 2024

Very user friendly and great selections.

Lex

Site Experience Feedback

Nov 25, 2024

Loved it

Badgirl

Site Experience Feedback

Nov 25, 2024

I love it

Patty

Site Experience Feedback

Nov 25, 2024

It was very easy to order from and I will continue to shop on line from Bealls!

Sarah

Site Experience Feedback

Nov 25, 2024

The only call out about my experience is when I’m shopping in a mobile device. When I click the drop down to sort the products price “high to low” it selects the product behind the drop down menu instead of the “high to low” button. It’s just a small callout. Other than that I enjoy shopping online at Bealls. I have had only positive experiences so far!

Riki

Site Experience Feedback

Nov 25, 2024

Very easy shopping, allways tons of cute stuff. Great prices. And friendly service .

JW

Site Experience Feedback

Nov 25, 2024

Very professional.

Crys

Site Experience Feedback

Nov 24, 2024

Just 2 things , I couldn’t get my rewards number to go through in my transaction, so I didn’t receive my points…Customer service was already closed , so I couldn’t reach out to them to assist me … I had a $5 off coupon I earned in store and couldn’t use it …. Second thing is the shipping charge , I wish I would have been able to pick up at my local store for free …

Becky

Site Experience Feedback

Nov 24, 2024

Good product a great low price. Although, website would not allow me to sign in so I could get my award points with this purchase. Also, website would not take my $5 coupon gained from previous award points.

Bella

Site Experience Feedback

Nov 24, 2024

Hard to find jeans in my size and style You have them !