bealls Reviews - 1,824 Review - 9.3/10

Dec 2, 2024
bealls offers a wide variety of trend-right styles and brand name merchandise for the entire family and home at exceptional values.

bealls Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for bealls

Showing 61 - 80 of 1,824

Mamaw

Site Experience Feedback

Nov 19, 2024

It was my first time. The shopping was a little too high.

Wendy

Post-Delivery Feedback

Nov 19, 2024

Good quality merchandise, good prices, I referred my relative and she has shopped at Bealls several times and is very pleased with the quality.

Hanhan

Site Experience Feedback

Nov 19, 2024

This was my first online shopping experience with Bella's, and it was very smooth and fantastic. I will definitely shop again and recommend it to my family and friends.

Jodi

Site Experience Feedback

Nov 19, 2024

Great items on clearance every time I go to this website. I have found gifts for everyone.

Tavis

Site Experience Feedback

Nov 19, 2024

Shopping online was great for my daughter but I did not find anything in my son’s size online. He is in uniforms and in a size 42 pants and XL shirts.

Online Shopper

Site Experience Feedback

Nov 19, 2024

I didn't like that it didn't tell me how long for delivery

Meowface

Site Experience Feedback

Nov 19, 2024

The only problem I had is there were so many deals I couldn't choose lol. I want everything

Online Shopper

Site Experience Feedback

Nov 18, 2024

it was nice and easy.

Outlet girl

Site Experience Feedback

Nov 18, 2024

Was very satisfied and I love getting stuff I love at a discount.

Jnic

Site Experience Feedback

Nov 09, 2024

Great prices for great brands

Great Deals!!!

Site Experience Feedback

Nov 17, 2024

Just fabulous prices and ease of use.

carriecake

Site Experience Feedback

Nov 17, 2024

Nice products good prices

Shopper123

Site Experience Feedback

Nov 17, 2024

Would like to see free ship to store option.

Schorty53

Site Experience Feedback

Nov 17, 2024

I was really just browsing. But I did find some things I wanted. We have a bealls in our town so I usually shop in the store

LK

Site Experience Feedback

Nov 17, 2024

I found the top I wanted

Cheryl

Site Experience Feedback

Nov 17, 2024

Very easy

bernie

Site Experience Feedback

Nov 07, 2024

This is my first order….i will be able to comment on merchandise when it arrives…so far…ease of ordering is excellent!


Post-Delivery Feedback

Nov 17, 2024

Would have liked an estimated date of arrival but got none…tracking was very limited

GW

Post-Delivery Feedback

Nov 17, 2024

I have not shopped at Bealls in years but moved to a town that had a Bealls store, so I gave it a try. I will be shopping there again.

Damma

Site Experience Feedback

Nov 17, 2024

Great

ClaudiaSerenity

Site Experience Feedback

Nov 17, 2024

I didn't like it last time their customer service because I bought something in Bealls through PayPal but order didn't go through. I had so much trouble and order didn't went through. They need to better customer service and lady was yelling at me. I like their store but customer service is not great and I feel order only goes through when you pay with card.