bealls Reviews - 1,824 Review - 9.3/10

Dec 2, 2024
bealls offers a wide variety of trend-right styles and brand name merchandise for the entire family and home at exceptional values.

bealls Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.0 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

86%87%

Neutral

11%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.0 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.0 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.6 out of 10

Shipping Charges

Satisfaction with shipping charges

7.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.9 out of 10

Returns Process

Satisfaction with the returns process

9.0 out of 10

Recent Reviews for bealls

Showing 1 - 20 of 1,824

Jello

Site Experience Feedback

Nov 30, 2024

Limited sizes on advertisement of apparel

Mac

Site Experience Feedback

Nov 30, 2024

Usually always find something that makes.me smile

Online Shopper

Site Experience Feedback

Nov 29, 2024

Good

Lene

Site Experience Feedback

Nov 29, 2024

I loved the variety of options.

Granny

Site Experience Feedback

Nov 29, 2024

Website was relatively easy to use. No further comments until the products arrive.

Preci

Site Experience Feedback

Nov 29, 2024

Good items for buy

Sam

Site Experience Feedback

Nov 29, 2024

I wanted a Nine West purse, a specific one. I found it immediately and put it in my cart. Went to checkout and it went through swiftly.

Tygr

Site Experience Feedback

Nov 29, 2024

It was easy and the prices were amazing

Pag

Site Experience Feedback

Nov 29, 2024

I am very happy with my purchase. I was just looking for one item but ended up buying a couple more items. Good prices.

CINDY

Site Experience Feedback

Nov 19, 2024

Website was easy to use and informative. Great value and product selection.


Post-Delivery Feedback

Nov 29, 2024

Bealls has the best value and selection. I get coffee, clothes, beauty products, handbags, shoes and too much more to mention.

Online Shopper

Site Experience Feedback

Nov 28, 2024

Seems to be a good merchant.

Kate

Site Experience Feedback

Nov 28, 2024

Love shopping at Bealls, whether online or at the store. Quality is great and I find the best buys! Looking forward to getting my purchases. Rarely any surprises.

Tinyhiny

Site Experience Feedback

Nov 28, 2024

Good clearance deals and decent amount to pick from

Martie

Site Experience Feedback

Nov 28, 2024

Went well

Dee

Site Experience Feedback

Nov 28, 2024

Easy to access and scroll thru

Ibeke

Site Experience Feedback

Nov 01, 2024

I really like to purchase from bealls sometimes Iget discourage that it takes too long for delivery and there is no option for rush delivery.


Post-Delivery Feedback

Nov 28, 2024

I like the store the return policy is not good the customer representatives are rude it will be great if they provide a return label I stop buying at this store because the return price is more than what the item cost so now I have to keep my purchases even though I didn’t liked it is costing my too much is not worth it for me I understand I will still have to pay if they provide the label but not as much other stores provide labels and then deduct wherever they charge the store for shipping until that happens unfortunately I won’t be shopping with Bealls anymore

Er

Site Experience Feedback

Nov 28, 2024

Great

Sweet

Site Experience Feedback

Nov 28, 2024

Easy transition

Peanut

Site Experience Feedback

Nov 27, 2024

Have no problem love your store

TR

Site Experience Feedback

Nov 27, 2024

Easy to navigate and quick checkout process.