Audio Advisor Inc. Customer Reviews
Audio Advisor Inc. holds a 9.5/10 overall rating based on 309 verified post-delivery reviews on Bizrate.
Audio Advisor Inc. Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 88% |
 Neutral | 5% | 3% |
 Negative | 4% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 85% |
Neutral | 10% | 12% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 1 - 50 of 1,488
Pancho
Site Experience FeedbackJul 11, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nathan
Post-Delivery FeedbackJul 11, 2026
Great products and great service!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 10, 2026
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pangea
Site Experience FeedbackJul 10, 2026
It's always been a great experience with Audio Advisor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geo55
Site Experience FeedbackJul 10, 2026
Had a very positive experience with my previous purchase from Audio Advisor, and the service person who helped me. They will be my go to source for audio products if they carry what I am looking for...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris D
Site Experience FeedbackJul 10, 2026
I like your choices of discounted, demo, and open box items. This hobby is expensive so I like the option of getting upgraded gear at discounted prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AdamG
Site Experience FeedbackJul 10, 2026
Audio Advisor had what I needed at a good price. It was easy to order and pay for the items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dtowntke
Post-Delivery FeedbackJul 9, 2026
Ordered hifiman he1000 headphones for a excellent price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
Michael
Site Experience FeedbackJul 8, 2026
Initial search directly via website did not come up with product. I had to google search it to find the product.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AlxStr
Site Experience FeedbackJul 8, 2026
Where is Apple Pay???? What about discounts?
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Sam,
Post-Delivery FeedbackJul 7, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Scott
Post-Delivery FeedbackJul 7, 2026
Ease of operation
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJul 6, 2026
Good so far!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
j
Post-Delivery FeedbackJul 6, 2026
Good experience, good prices, fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
quincy
Site Experience FeedbackJul 5, 2026
Nice layout of store and items to look at. Good explanation of items. Easy to navigate site. A bit more expensive, but I believe the goods will be true to their word. (not cheap China knock offs)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Straycat
Site Experience FeedbackJul 5, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Audio Freak
Site Experience FeedbackJul 5, 2026
Everything was easy from finding product to purchase. I just ordered so we'll see how shipping process goes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
m.w.coater
Site Experience FeedbackJul 4, 2026
Was looking for a deal on the Rega TT speed controller. You had a demo one at a great discount.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Unsatisfied in Michigan
Post-Delivery FeedbackJul 4, 2026
Very difficult to contact both sales and customer support by phone. Hold times and call back times frustratingly long. I have purchased equipment from Audio Advisor for decades but it seems as though they are close to going out of business. They had my product stored at an Amazon depot and said it would be delivered in 5 days. So, I canceled my order and ordered it from Amazon, at $730 instead of $859 AA wanted and received my product at 9 AM the next day.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 2
Clark
Site Experience FeedbackJul 3, 2026
It was quick and easy and I got what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quick and easy
Site Experience FeedbackJul 3, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Guy
Site Experience FeedbackJul 3, 2026
Excited to find this test record with free shipping. Ortofon charges quite a lot for international shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Norm
Site Experience FeedbackJul 2, 2026
I have been an Audio Advisor customer since its beginnings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phil
Site Experience FeedbackJul 1, 2026
simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimber Search
Site Experience FeedbackJul 1, 2026
Toggling between various versions wasn’t always direct and I often had to start over with the same search.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
WillieV
Site Experience FeedbackJul 1, 2026
keep up the good works.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wayne
Site Experience FeedbackJul 1, 2026
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 1, 2026
I found what I was looking for easily. I have always had good service from Audio Advisor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Troner
Site Experience FeedbackJul 1, 2026
Very good experience, simple, clearand easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beantown Audiophile
Site Experience FeedbackJun 30, 2026
Super easy, had exactly what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harley
Site Experience FeedbackJun 29, 2026
I had no problems finding the things that I was looking for on the Audio Advisor site. It's well organized, the navigation is easy to follow, which makes for a pretty enjoyable shopping experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Merch
Site Experience FeedbackJun 29, 2026
These products are an upgrade over my old system.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
rusty
Post-Delivery FeedbackJun 29, 2026
ordered on Monday received it on Friday
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nathaniel
Site Experience FeedbackJun 29, 2026
I was looking for a specific amplifier with balanced outputs and that was readily available. I am replacing a 30 year old (Legacy) amplifier with this new one. Looking forward to the new equipment. I have owned Parasound for a long time and thoroughly enjoy the sound!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kt88
Site Experience FeedbackJun 28, 2026
Fast, Easy & in Stock- Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rod
Post-Delivery FeedbackJun 28, 2026
Audio Advisor is a reliable and trusted on line retailer that has cost effective products and they process orders and ship quickly. My last two purchases were demo items which were in like new condition.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Frank
Post-Delivery FeedbackJun 28, 2026
Very pleased with the purchase. It was an, “open box” item which was marked down in price, but everything was there, and absolutely perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rachel O
Site Experience FeedbackJun 28, 2026
It remembered my cart, which was appreciated. Not offering Shop or Apple pay seemed old school but not a put off. Also your selection reminds me I’m only dipping my toes into the audiophile world and it’s an aspirational one
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
JPW
Site Experience FeedbackJun 28, 2026
Quick and easy; great price; free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tommy
Post-Delivery FeedbackJun 28, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
MY TRANSACTION WENT VERY SMOOTHLY. NO ISSUES.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ryan
Site Experience FeedbackJun 27, 2026
was the cheapest option for the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fuck sober Troy. You know you wanted it.
Site Experience FeedbackJun 26, 2026
Pretty drunk and probably shouldn’t have made this purchase. Sober me is going to be pissed. 🤣🤣😝🤪🤪😝🤣. Fuck sober me he will get over it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tom
Site Experience FeedbackJun 26, 2026
Everything went smooth. Appreciated the pairing review of my amp to my speakers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Davo
Post-Delivery FeedbackJun 26, 2026
I purchased a Record Doctor VI, the cover for it, and some additional cleaning fluid. I had a question prior to purchasing the items, and it was answered quickly with a phone call to the company. Product arrived ahead of schedule. Highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Face1963
Site Experience FeedbackJun 26, 2026
Very smooth
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tos
Site Experience FeedbackJun 25, 2026
a lot of Nice product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Easy to navigate. Appreciated the discounted price on exactly what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mi_Foodie
Site Experience FeedbackJun 25, 2026
I have ordered before an had a great experience. I am ordering again because of the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Record Guy
Site Experience FeedbackJun 25, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10