Audio Advisor Inc. Customer Reviews
Audio Advisor Inc. holds a 9.3/10 overall rating and 276 verified post-delivery reviews on Bizrate.
Audio Advisor Inc. Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 92% |
 Neutral | 5% | 0% |
 Negative | 5% | 8% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 84% |
Neutral | 15% | 16% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 1 - 50 of 1,259
DD
Site Experience FeedbackOct 27, 2026
Took a while to find the turntable cables and removing the wrong cable from the cart was not intuitive. However price was excellent.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Pm311
Post-Delivery FeedbackOct 26, 2026
one order i recoeved via amaozn was shipped promtly and on time. this order came directly through audio advisor and i didnt recieve any updates. only after not recieving the item after the expected arrival daye did i contact customer service. advisor was not necessarily rude but told me not to rely on online stock status. no apologies and no help finding a realistic ship date. poor xustomer service overall
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 3
Tamara
Site Experience FeedbackOct 24, 2026
Very handy to get the odd items.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cheezypoofs
Site Experience FeedbackOct 24, 2026
website is great dorm change it
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rich
Site Experience FeedbackOct 23, 2026
Website is easy to use, even for technically challenged people. Straightforward and fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SF49
Site Experience FeedbackOct 23, 2026
I spoke with Caleb Hansen prior to making my purchase online. He was very knowledgeable about the product and high end audio in general. Our conversation also covered products I'm looking to purchase in the near future. I will definitely be calling him back for his advice and opinions again. The website uses Shop which makes checkout easy. Free shipping, 60 day return policy is also great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ricos31968
Site Experience FeedbackOct 22, 2026
You had exactly what I needed. And the site was user-friendly and a breeze at checkout...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DGK
Site Experience FeedbackOct 22, 2026
Great experience - Brain very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bird
Site Experience FeedbackOct 22, 2026
My interaction was fine. Buy flow was well thought out and easy to understand.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
screendoor
Site Experience FeedbackOct 20, 2026
The biggest positive was finding a closeout deal with 36% off, which provided excellent value and made the purchase decision easy. The website navigation was intuitive, and pricing and availability were clearly displayed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MarkyMark
Site Experience FeedbackOct 20, 2026
Simple and fast to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peter
Site Experience FeedbackOct 19, 2026
Good prices and fast shipping. Look forward to receiving my new component. I hope it will help with some of the radio noise I have heard on my speakers.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
xsmi123
Post-Delivery FeedbackOct 19, 2026
I found everything that I needed and it came when they said it. The only issue is shipping costs. They're a little high for the length of time it takes to receive your items.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 10
AndyG
Site Experience FeedbackOct 15, 2026
Great website A++. Very easy to use. Just choose and pay. Thats it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Ordering process was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Colloquial Altruist
Site Experience FeedbackOct 13, 2026
I like the options and the competitive pricing of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DM
Post-Delivery FeedbackOct 9, 2026
My purchasing experience was great. Since receiving the initial product ordered last month, I've placed another order, which I expect early next week. I haven't had time to replace the original stylus and will get it done sometime next week after the second purchase arrives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
xsmi123
Site Experience FeedbackOct 9, 2026
I like the company and selection. However, I don't like the shipping charges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Melly
Site Experience FeedbackOct 6, 2026
One thing that could be better- if I’m going to spend 4k on speakers (a lot for me) it would be nice if the pictures were better, brighter and able to zoom in on them. To be fair I was visiting from a phone.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Trevor
Site Experience FeedbackOct 5, 2026
Great, good deal kinda challenging to find the deal once I lost it for a bit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 5, 2026
Excellent audio dealer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Kokomo
Site Experience FeedbackOct 2, 2026
Nothing really to say--it was easy, and worked well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Salix
Site Experience FeedbackOct 1, 2026
Overall, I had a very positive experience. The website was easy to navigate, product information was helpful, and I appreciated the wide selection of audio equipment. The only improvement I’d suggest is making some product details and comparisons easier to find. Overall, it was a smooth and informative shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DLG
Site Experience FeedbackSep 30, 2026
Web site is easy to use. However, The print could be a little larger
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rey
Post-Delivery FeedbackSep 28, 2026
Purchasing was smooth. I originally found you on eBay, decided to try and find the company outside of eBay and just did the purchase directly. Worked very good. No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Mac
Post-Delivery FeedbackSep 27, 2026
I placed an order for two stylus and it's still in pending status. Nothing out of customer service or anything.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
John
Site Experience FeedbackSep 26, 2026
The website is very easy to navigate, and the options seem to be custom fit to only offer good products. And the demo deals are so good I can't help myself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 25, 2026
Longtime Audio Advisor customer. The site is very good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackSep 24, 2026
n/a
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Jimmy's
Post-Delivery FeedbackSep 24, 2026
I would recommend Audio Advisor to anyone looking for higher end audio and home theater components and accessories. They carry great products and have great customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
ANNIE
Site Experience FeedbackSep 23, 2026
I think the shipping charge is outrageous. I looked for valid coupons, but could not find any. Why are your shipping fees so high? If it wasn't a gift, I would not have bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MSB
Post-Delivery FeedbackSep 20, 2026
I knew what I was looking for but wanted a good price. I found a demo model on AA discounted at a significant discount. The item arrived on time, as new, in original packing and had all manuals and ancillaries included. I have ordered from AA several times over the years and have not been disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Francisco
Site Experience FeedbackSep 19, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tnsound
Site Experience FeedbackSep 19, 2026
Seems like a straightforward business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brooks
Post-Delivery FeedbackSep 14, 2026
I need to resolve humming problem before making recommendations.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 5
Online Shopper
Post-Delivery FeedbackSep 13, 2026
Audio advisor never disappoints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 13, 2026
Simple site, to the point. I was able to easily find a YouTube video explaining what was classified as a Demo.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JLH
Site Experience FeedbackSep 11, 2026
Tad bit clunky with login. I don’t like shop
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 11, 2026
i trust this company because it's been around a long time. It offers a good return policy if needed. I will buy from them again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mona
Post-Delivery FeedbackSep 11, 2026
I have been doing my audio homework for the last couple years. My last amp died 2 years ago and I finally couldn’t take it anymore listening to music on a one speaker digital source! Audio Advisor has many , many informative articles and I think I learned a great deal from them. If not for Audio Advisor sharing their knowledge I would have been still unsure when I purchased my Audio Lab Integrated Amplifier. There was no doubt in my mind I was getting the perfect component for my system. Thank you Audio Advisor!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lolahtz
Post-Delivery FeedbackSep 11, 2026
Experience was amazing. Fast delivery! The record player is a gift. I wrapped it and am waiting to give it to the person.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 10, 2026
I had no trouble at all in finding what I wanted. I just broke my current needle so wanted to upgrade the cartridge to ensure proper alignment and fit.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
rush fan
Site Experience FeedbackSep 9, 2026
I have made multiple purchases from AA over the years and have never had a bad experience (knock on wood).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe
Site Experience FeedbackSep 5, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Winboop
Site Experience FeedbackSep 4, 2026
normal experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Lohana
Site Experience FeedbackSep 1, 2026
Web site is very helpful. Easy to navigate and items description is very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Victor
Site Experience FeedbackAug 31, 2026
Easy to use shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 29, 2026
Simple and direct i
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GL
Site Experience FeedbackAug 29, 2026
Have bought many items at Audio Advisor. This time it was a demo Ortofon 2M Bronze cartridge for a second system. Appreciated the oppty to get it at a reduced price. Audio Advisor does a good job of keeping me informed about different sales and products. Have also gotten a lot of cables from AA. One of my preferred online resources for audiophile gear. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Orange Piccolo
Site Experience FeedbackAug 28, 2026
Best deal I could find for the speaker I bought
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10