Audio Advisor Inc. Reviews - 304 Post-Delivery Reviews - 9.5/10
Audio Advisor Inc. Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 89% | 88% |
 Neutral | 8% | 5% |
 Negative | 3% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 90% |
Neutral | 10% | 8% |
Negative | 3% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 1 - 50 of 1,488
Online Shopper
Site Experience FeedbackJun 27, 2026
MY TRANSACTION WENT VERY SMOOTHLY. NO ISSUES.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ryan
Site Experience FeedbackJun 27, 2026
was the cheapest option for the item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fuck sober Troy. You know you wanted it.
Site Experience FeedbackJun 26, 2026
Pretty drunk and probably shouldn’t have made this purchase. Sober me is going to be pissed. 🤣🤣😝🤪🤪😝🤣. Fuck sober me he will get over it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tom
Site Experience FeedbackJun 26, 2026
Everything went smooth. Appreciated the pairing review of my amp to my speakers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Davo
Post-Delivery FeedbackJun 26, 2026
I purchased a Record Doctor VI, the cover for it, and some additional cleaning fluid. I had a question prior to purchasing the items, and it was answered quickly with a phone call to the company. Product arrived ahead of schedule. Highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Face1963
Site Experience FeedbackJun 26, 2026
Very smooth
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Tos
Site Experience FeedbackJun 25, 2026
a lot of Nice product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 25, 2026
Easy to navigate. Appreciated the discounted price on exactly what I was looking for.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Mi_Foodie
Site Experience FeedbackJun 25, 2026
I have ordered before an had a great experience. I am ordering again because of the service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Record Guy
Site Experience FeedbackJun 25, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Needle nose
Site Experience FeedbackJun 25, 2026
Website was fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
JY
Site Experience FeedbackJun 24, 2026
I’ve had good experiences with Audio Advice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Best source for audio gear
Site Experience FeedbackJun 24, 2026
Great website easy to look around.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackJun 24, 2026
I need to receive my item . To judge shipping before I have real answer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Justin0613
Site Experience FeedbackJun 24, 2026
Very easy buying experience, and the prices could not be beat by any other online retailer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 24, 2026
Good. Would be better to know what delivery timeframe is.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Greg
Post-Delivery FeedbackJun 23, 2026
Website is very easy to navigate. The items I wanted were all in stock. Prices are competitive with other vendors.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Hifirich
Site Experience FeedbackJun 23, 2026
I have always wanted a Q Up for my Thorens. Glad to have found a demo unit at a discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sparafucile
Site Experience FeedbackJun 23, 2026
There could have been more technical details provided on the site.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackJun 23, 2026
The item was delivered quickly. It met my expectations and it works as intended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
rusrtjames3
Site Experience FeedbackJun 22, 2026
always a great experiance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 22, 2026
Not applicable to my turntable
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: N/A
- Customer Support: 1
Ray
Site Experience FeedbackJun 21, 2026
Brian your sales person was excellent answered all my questions and concerns!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Steve
Post-Delivery FeedbackJun 20, 2026
I never got a shipping confirmation email, even though it was stated on order I'd get one. Had to email to find out it was out for delivery. Wrong color was sent. I ordered black but got walnut. Decided to keep it anyway.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: 6
Online Shopper
Site Experience FeedbackJun 20, 2026
I am
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Billy
Site Experience FeedbackJun 20, 2026
Everything seemed pretty straightforward, and easy, although I did not see anything regarding expected delivery date timeframe, though maybe I just missed that detail.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 20, 2026
Website did what websites do.. I just made purchase. Too early for survey of satisfaction. I will say I was surprised no sales staff available Saturday for consultation and questions..
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
BB
Site Experience FeedbackJun 19, 2026
I didn’t use sales help for this order. I knew what I wanted and got it. And it was on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Richard
Post-Delivery FeedbackJun 19, 2026
Received order promptly however they had a back order issue which is being handled. I am a long time customer of Audio Advisor and very satisfied with their service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Anthony
Site Experience FeedbackJun 18, 2026
My only hesitation was that it wasn’t clear if this item was in stock and ready to ship, or if I was ordering a back ordered item. Other than that, the experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark86
Site Experience FeedbackJun 18, 2026
I was looking for a certain item, and you had an open box lower price. I bought it as simple as that.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Rick
Post-Delivery FeedbackJun 17, 2026
So far it’s good if I have any other problems, I’ll let you know. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Finding the product and ordering was quick and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TheUKlad
Site Experience FeedbackJun 16, 2026
Very easy and great price
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Seth
Site Experience FeedbackJun 15, 2026
All was satisfactory.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
Darryl
Post-Delivery FeedbackJun 15, 2026
I talked to Brian over the phone. Not sure about last name, maybe Orcutt? He was very knowledgeable and helpful. Listened to my questions, didn't talk down to me. Audio salespeople can be intimidating and snobby but Brian was approachable, listened well, understood my questions and didn't rush me off the phone. Seems like many business have undertrained staff with little product knowledge but Brian knows his stuff. That's rare these days and I appreciate it. As a result of the call, I went ahead and bought the product I was asking about (Ortofon 2M Black replacement stylus for a turntable cartridge)
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
larry
Site Experience FeedbackJun 15, 2026
fast and easy so far.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Very Satisfied
Post-Delivery FeedbackJun 14, 2026
I had concerns about the dimensions of the item I wanted to purchase, specifically if it would be a size fit for my audio equipment. I reached out to Audio Advisor regarding the size fit and they immediately responded with sketches showing that my equipment would indeed fit the item I wanted to purchase.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 14, 2026
Quickly and clear interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 14, 2026
Great Service
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 14, 2026
W
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 13, 2026
Website was fine but getting a hold of an “audio advisor” was not possible. I gave up and made the decision myself without any input or advice from customer service, product support or a sales associate.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Greg
Site Experience FeedbackJun 13, 2026
I’d like to see an order summary in my cart prior to hitting “place order”.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackJun 12, 2026
Very straight forward and professional and easy to navigate. Could use more pictures and ability to view zoom pictures of multiple angles
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rusty
Site Experience FeedbackJun 12, 2026
It was a smooth transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TC
Site Experience FeedbackJun 12, 2026
So far this interaction has been good.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
na
Site Experience FeedbackJun 12, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Driver
Site Experience FeedbackJun 12, 2026
It’s all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 11, 2026
It went real smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
El Bee
Post-Delivery FeedbackJun 11, 2026
Great company! I have used them for many years.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A