Audio Advisor Inc. Customer Reviews
Audio Advisor Inc. holds a 9.5/10 overall rating and 314 verified post-delivery reviews on Bizrate.
Audio Advisor Inc. Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
7 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 92% |
 Neutral | 5% | 3% |
 Negative | 5% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 87% |
Neutral | 10% | 11% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Audio Advisor Inc.
Showing 1 - 50 of 1,487
Online Shopper
Post-Delivery FeedbackJul 30, 2026
Absolutely great as always…my sales rep Brian Orcutt was fantastic and took very good care of me. Will always recommend Brian and Audio Advisor to others.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Lou
Site Experience FeedbackJul 30, 2026
It’s a good website, great product selections, and the advisors are very helpful as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santiago
Site Experience FeedbackJul 29, 2026
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 29, 2026
The site does not feel super optimized for mobile. Email lightboxes are confusing and are difficult to close, almost abandoned the experience. But the site had the part I was looking for at the price I wanted and was mostly able to check out without hassle.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJul 28, 2026
All good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TomF
Site Experience FeedbackJul 28, 2026
Easy to use website and a very good selection of high quality products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Romain Tronc
Site Experience FeedbackJul 28, 2026
The turntable I purchased is still listed as available. After our shared bank account was charged for the total amount (800$), my wife and I received an email informing us that the item is actually ongoing a backorder. This is highly professional to charge customers for a product out of stock. We requested a refund and are awaiting an answer.
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
YourMom
Site Experience FeedbackJul 27, 2026
So far, so good. Just make sure to get it here on time.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Braddy
Site Experience FeedbackJul 27, 2026
I just made a small purchase on bulk speaker cable from audio advisor , audioquest type 8 bulk , i have bought the same product last year , just needed 6 feet.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackJul 27, 2026
I can always count on Audio Advisor for quick shipping and a good selection of products. I purchased my Record Doctor VI record cleaner from them recently and this order was for the cleaning solution refill. Audio Advisor is one of my saved bookmarks and go to for my audiophile needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
bigshooter
Site Experience FeedbackJul 27, 2026
Site is clearly designed. Product descriptions are comprehensive and helpful. Checkout experince was straightforward. Discount code was not accepted, but I did not have time to explore it further.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ted
Site Experience FeedbackJul 26, 2026
Very happy with audio advisor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LEMAJORS
Site Experience FeedbackJul 25, 2026
I found the product I was looking for easily with enough information about it to feel confident it was what I was looking for. The checkout was smooth and seamless.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Grant
Site Experience FeedbackJul 24, 2026
Made shopping easy checking out no problems, I'm very hopeful it work perfectly with my new auto system. Had very good reviews. Thanks Grant Mcintyre
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joey B
Site Experience FeedbackJul 24, 2026
No nonsense, fast, great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dave in Houston
Site Experience FeedbackJul 24, 2026
Excellent, fast. I had previously spoken with your audio advisor Douglas Hanson who was very helpful in directing me toward my choice of purchase and quite courteous. Good reps like him help the customer and enhance the image of the dealership.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Post-Delivery FeedbackJul 24, 2026
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
nat
Site Experience FeedbackJul 23, 2026
I have made purchases from audio advisor before, nothing new to me, good company to deal with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AndyC
Post-Delivery FeedbackJul 23, 2026
I ordered the Marantz 40n and paid for faster delivery. I expected to receive it within two days. I heard nothing from Audio Advisor. Nothing! After a few days I called them. I was told they did not have the item in stock and that it was backordered for two weeks. They apologised for not communicating with me at all. I have a loaded travel schedule and will be interested to see if this is going to be sent when I am out of town.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Site Experience FeedbackJul 22, 2026
it was a quick experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Paulo
Site Experience FeedbackJul 22, 2026
Very nice thank you..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJul 21, 2026
it worked out well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Lefty Effort
Post-Delivery FeedbackJul 21, 2026
I have two x brace audio racks. Went from spikes to wheels in an effort to make the cleaning ladies job easier. They were in stock and arrived in about three days. Couldn’t ask for better
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackJul 21, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Slim
Post-Delivery FeedbackJul 21, 2026
I went online to your website and easily found what I was looking for. Online purchase was easy and fast. Very pleased with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
Andre
Site Experience FeedbackJul 20, 2026
Not immediately obvious how create account
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Nashville George
Post-Delivery FeedbackJul 20, 2026
Like your customer support and information if it is needed. This purchase was simple and straightforward but it is good to know if I have a question, your folks can provide assistance.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackJul 20, 2026
Great audio company and great sales staff and support.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KR
Post-Delivery FeedbackJul 20, 2026
My experience with Audio Advisor was great. They had the Ortofon test record that I needed to calibrate my turntable for a better price than the Ortofon website. They shipped the record quickly and it arrived in perfect condition. Couldn't be more happy with them.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 19, 2026
A couple of links did not function properly for some reason. Perhaps the products have been discontinued; however, the links still exist on the website. The AudioQuest Black Mamba II RCA to RCA interconnects and the Kimber Kable PBJ RCA to RCA interconnects were the links that led nowhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
Easy to find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 19, 2026
Easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChipAudio
Post-Delivery FeedbackJul 19, 2026
Audio Advisor's price was great and Caleb was knowledgeable and friendly. I will likely purchase interconnects from them soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Uncle Mark
Site Experience FeedbackJul 18, 2026
Very good shopping experience. I didn’t need an advisor. But the purchase went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
wbow123
Site Experience FeedbackJul 18, 2026
Excellent Web Site and Service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
George55
Site Experience FeedbackJul 18, 2026
Quick and Easy. Great products and your sales advisors are really great; didn't need them this purchase but used them on my last purchase and they really know their stuff and they know what's in stock and if not in stock when it is expected. Knowing this kind of help is available will keep you at the top of my list.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BCY
Site Experience FeedbackJul 17, 2026
Easy site to use. Plenty of good info for the items I was looking for. Good prices. Easy Peasy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJul 17, 2026
Have been a loyal AA customer since its beginnings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill99
Post-Delivery FeedbackJul 17, 2026
Audio Advisor was really fast with delivery of my items. They had exactly what I needed and the price was competitive. I decided to purchase from them because they had a good reputation. I am glad that I did because they certainly followed upon what a lot of people have said.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
avie
Site Experience FeedbackJul 17, 2026
everything OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Donald
Site Experience FeedbackJul 16, 2026
I love the fact that I could phone a real person to obtain the info that I needed to complete my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Quickstep
Site Experience FeedbackJul 16, 2026
Very easy to find what I was
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TKrieg
Site Experience FeedbackJul 15, 2026
The site is not compatible with Proton VPN.... This makes use of credit information vulnerable.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Richard
Post-Delivery FeedbackJul 15, 2026
Items were in stock and shipped quickly. Kimber Kable Hero XLR cables and Furman PST-8 power strip/conditioner are new items in my system.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJul 15, 2026
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Turntable User
Post-Delivery FeedbackJul 15, 2026
Audio Advisor had the turntable part I needed, when I needed it. Online ordering and shipping were excellent. Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
steeeophile123
Site Experience FeedbackJul 15, 2026
Easy to locate product, quick check out process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John NY City
Site Experience FeedbackJul 14, 2026
Audioquest HDMI Cables definitely make a difference with my Samsung NEO QLED 8K 65" TV and my Mother's Samsung NEO QLED 8K 48" TV. There is a clear difference in color palatte, natural High Definition detail that looks so real and natural, it is as if I am there in person with whatever I am watching and my Mother is watching, especially now that she is elderly with vision problems, the clarity delivered by the Samsung NEO QLED TV paired with our Audioquest Vodka HDMI Cables is actually improving our eye muscles, clarity and focus as we age. I am 62-year-old and my Mother is 90-years-old.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Old school
Site Experience FeedbackJul 14, 2026
It was good.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJul 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10