Adiamor Reviews - 452 Reviews - 9.8/10
2022
Winner
Circle of
Excellence
3 years
Adiamor Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 85% |
Neutral | 12% | 12% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Adiamor
Showing 61 - 80 of 452
Gerard
Site Experience Feedback
Aug 12, 2024
Price point and customer service are top notch. Very few complaints.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gerard
Post-Delivery Feedback
Oct 15, 2024
I got the absolute best price on the market for the ring I was looking for. Although I didn't love having to put down a deposit to get mock-ups of the ring, I understand why it is necessary and I was very comforted by being able to see a draft of the ring beforehand. Unfortunately I missed a minor modification that I would have wanted to make before saying it looked good, and the team informed me it was too late into the process to make any modifications without further payment and extended timeline. Not a great feeling, but again perfectly understandable and the staff were as kind as they could be about it. Overall I was very happy with how everything turned out.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Nanny
Site Experience Feedback
Sep 28, 2024
Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanny
Post-Delivery Feedback
Oct 15, 2024
Mark is a great resource Very knowledgeable but not any pressure Great experience have already recommended my daughter who bought a diamond ring
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MrTners
Site Experience Feedback
Oct 14, 2024
Great selection of settings, and price matched the diamond chosen very quickly. Greatly enjoyed the experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 14, 2024
great! the guy on the phone was helpful and very descriptive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 14, 2024
The purchase process was problematic. My Apple card kept rejecting the purchase. I had to verify that it was an authorized purchase within my Apple card account in order to use my card.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
matt
Site Experience Feedback
Oct 14, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G from the 203
Site Experience Feedback
Sep 14, 2024
The product search interface is easy to use, and the stone 360 view's are great! The checkout process was super easy as well. I called to confirm my order and Mark (Sales Rep) was great to work with!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G from the 203
Post-Delivery Feedback
Oct 08, 2024
I was looking for just a loose diamond and found the perfect one on Adiamor's website. After noticing they had a nicer setting than the one I had originally planned to use, I decided to have them make the whole ring. From ordering to delivery, everyone was courteous, professional and knowledgeable. I would highly recommend Adiamor.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MARIO
Site Experience Feedback
Oct 07, 2024
overall good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ColoradoBK
Site Experience Feedback
Oct 07, 2024
Experience went well. The confirmation didn't have the "&" on the engraving, but customer service confirmed it was on there in less than 5 minutes. Quick responses, professional, exactly what you want from a company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jd1988
Site Experience Feedback
Oct 06, 2024
Payment options should allow for better financing options and allow for down payment paired with financing. The options on financing allowed for little time to pay off the ring. Selection of rings is great.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
p.c.
Site Experience Feedback
Oct 06, 2024
Easy to navigate and simple to find what I needed via filtering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tj
Site Experience Feedback
Oct 05, 2024
Everything is great, I just think that the portion where you enter your card details may have a bug. I am on chrome on a computer and it almost seemed like it was trying to show a mobile version, but the fields were so small I had to guess where to put my card details and such and wasn't able to confirm if I was entering them correctly. Other than that, great experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Sara
Site Experience Feedback
Oct 04, 2024
The website is horribly slow. Checkout was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
duner49
Site Experience Feedback
Oct 03, 2024
website was easy to move through
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CJ
Site Experience Feedback
Sep 19, 2024
value for price
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
J
Site Experience Feedback
Oct 02, 2024
A great place to purchase wedding rings. Detailed information is provided about the diamonds. The paring suggestions are great! This is my third time ordering and I haven't regretted it yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Oct 01, 2024
The prices were good and the customer service through email was good too. The only thing I wished for was to have the cost of modifications to the setting added at checkout. Also, to have pictures available when you add each individual modification to a setting.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Glen
Site Experience Feedback
Sep 28, 2024
Easy to use. Have purchased here before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nik
Site Experience Feedback
Sep 27, 2024
I had a great experience with Adiamor today. My girlfriend is getting the ring of her dreams!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Shivam
Site Experience Feedback
Sep 27, 2024
Adiamor always has a great response time and makes it easy to get your rings or jewelry serviced.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »