Adiamor Reviews - 452 Reviews - 9.8/10

Nov 24, 2024
Adiamor offers competitive pricing, and quality, hand-crafted jewelry using only the finest diamonds, colored gemstones, and raw materials. Their award-winning services continue to win the loyalty of customers worldwide.
Circle of Excellence - Adiamor

2022
Winner

Circle of
Excellence

3 years

Adiamor Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.9 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%85%

Neutral

12%12%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Adiamor

Showing 61 - 80 of 452

Gerard

Site Experience Feedback

Aug 12, 2024

Price point and customer service are top notch. Very few complaints.


Post-Delivery Feedback

Oct 15, 2024

I got the absolute best price on the market for the ring I was looking for. Although I didn't love having to put down a deposit to get mock-ups of the ring, I understand why it is necessary and I was very comforted by being able to see a draft of the ring beforehand. Unfortunately I missed a minor modification that I would have wanted to make before saying it looked good, and the team informed me it was too late into the process to make any modifications without further payment and extended timeline. Not a great feeling, but again perfectly understandable and the staff were as kind as they could be about it. Overall I was very happy with how everything turned out.

Nanny

Site Experience Feedback

Sep 28, 2024

Great company


Post-Delivery Feedback

Oct 15, 2024

Mark is a great resource Very knowledgeable but not any pressure Great experience have already recommended my daughter who bought a diamond ring

MrTners

Site Experience Feedback

Oct 14, 2024

Great selection of settings, and price matched the diamond chosen very quickly. Greatly enjoyed the experience!

Online Shopper

Site Experience Feedback

Oct 14, 2024

great! the guy on the phone was helpful and very descriptive!

Online Shopper

Site Experience Feedback

Oct 14, 2024

The purchase process was problematic. My Apple card kept rejecting the purchase. I had to verify that it was an authorized purchase within my Apple card account in order to use my card.

matt

Site Experience Feedback

Oct 14, 2024

easy to use

G from the 203

Site Experience Feedback

Sep 14, 2024

The product search interface is easy to use, and the stone 360 view's are great! The checkout process was super easy as well. I called to confirm my order and Mark (Sales Rep) was great to work with!


Post-Delivery Feedback

Oct 08, 2024

I was looking for just a loose diamond and found the perfect one on Adiamor's website. After noticing they had a nicer setting than the one I had originally planned to use, I decided to have them make the whole ring. From ordering to delivery, everyone was courteous, professional and knowledgeable. I would highly recommend Adiamor.

MARIO

Site Experience Feedback

Oct 07, 2024

overall good

ColoradoBK

Site Experience Feedback

Oct 07, 2024

Experience went well. The confirmation didn't have the "&" on the engraving, but customer service confirmed it was on there in less than 5 minutes. Quick responses, professional, exactly what you want from a company.

Jd1988

Site Experience Feedback

Oct 06, 2024

Payment options should allow for better financing options and allow for down payment paired with financing. The options on financing allowed for little time to pay off the ring. Selection of rings is great.

p.c.

Site Experience Feedback

Oct 06, 2024

Easy to navigate and simple to find what I needed via filtering

Tj

Site Experience Feedback

Oct 05, 2024

Everything is great, I just think that the portion where you enter your card details may have a bug. I am on chrome on a computer and it almost seemed like it was trying to show a mobile version, but the fields were so small I had to guess where to put my card details and such and wasn't able to confirm if I was entering them correctly. Other than that, great experience!

Sara

Site Experience Feedback

Oct 04, 2024

The website is horribly slow. Checkout was easy.

duner49

Site Experience Feedback

Oct 03, 2024

website was easy to move through

CJ

Site Experience Feedback

Sep 19, 2024

value for price

J

Site Experience Feedback

Oct 02, 2024

A great place to purchase wedding rings. Detailed information is provided about the diamonds. The paring suggestions are great! This is my third time ordering and I haven't regretted it yet.

Chris

Site Experience Feedback

Oct 01, 2024

The prices were good and the customer service through email was good too. The only thing I wished for was to have the cost of modifications to the setting added at checkout. Also, to have pictures available when you add each individual modification to a setting.

Glen

Site Experience Feedback

Sep 28, 2024

Easy to use. Have purchased here before.

Nik

Site Experience Feedback

Sep 27, 2024

I had a great experience with Adiamor today. My girlfriend is getting the ring of her dreams!

Shivam

Site Experience Feedback

Sep 27, 2024

Adiamor always has a great response time and makes it easy to get your rings or jewelry serviced.