Adiamor Reviews - 452 Reviews - 9.8/10

Nov 24, 2024
Adiamor offers competitive pricing, and quality, hand-crafted jewelry using only the finest diamonds, colored gemstones, and raw materials. Their award-winning services continue to win the loyalty of customers worldwide.
Circle of Excellence - Adiamor

2022
Winner

Circle of
Excellence

3 years

Adiamor Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.9 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%85%

Neutral

12%12%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Adiamor

Showing 41 - 60 of 452

Online Shopper

Site Experience Feedback

Oct 31, 2024

always great :)

Hunter

Site Experience Feedback

Oct 31, 2024

Easy to order and interact with the website. Only change I would make is for orders that are to be picked up via fedex. I would not put shipping address on the confirmation email. I would put pick up address to avoid confusion.

Eddieb

Site Experience Feedback

Oct 15, 2024

Great experience ready to navigate website

Online Shopper

Site Experience Feedback

Oct 29, 2024

It worked great and fast

SH

Site Experience Feedback

Oct 28, 2024

good website

Steven

Site Experience Feedback

Oct 28, 2024

I talked to Jenna today before purchasing and she was so helpful!

brobrookebro

Site Experience Feedback

Oct 28, 2024

N/A

Miki

Site Experience Feedback

Oct 27, 2024

I am very satisfied with your site, it’s easy to make a order

Ash

Site Experience Feedback

Oct 27, 2024

Good website and service repeat customer

AY

Site Experience Feedback

Oct 25, 2024

twas good

Ant

Site Experience Feedback

Oct 02, 2024

The checkout screen was very small in a window 1/10 the size of my screen. I had to zoom in to see it and check out.


Post-Delivery Feedback

Oct 24, 2024

The ring is amazing. I have already recommended multiple friends and family that are looking to purchase jewelry. Can't beat the price and customer service.

Cliff Clavin

Site Experience Feedback

Oct 22, 2024

Very helpful customer service

Ted

Site Experience Feedback

Oct 22, 2024

Mark is great! He was super patient and helped me with my online order.

Cole B.

Site Experience Feedback

Oct 21, 2024

Better pictures at different angles of both the rings and loose diamonds would be very helpful in the selection process. Otherwise fairly good product design.

Stella

Site Experience Feedback

Oct 18, 2024

Selection process could add more filters. Back button took me too far back.

CM

Site Experience Feedback

Oct 18, 2024

Would be nice to have a photo comparison of what the size of stone would look like as a pendant (as well as the on the hand option).

FK

Site Experience Feedback

Oct 06, 2024

Good


Post-Delivery Feedback

Oct 17, 2024

Amazing products and great craftsmanship!

Alejo

Site Experience Feedback

Oct 16, 2024

had a great experience shopping on the Adiamor website! The layout is super clear and user-friendly, making it easy to find exactly what I was looking for. I appreciated how simple it was to browse diamonds by clarity, size, and other important factors. The filters made the search process smooth, and I felt confident in the information provided. Overall, an excellent shopping experience, and I’d highly recommend Adiamor to anyone looking for the perfect ring!

ceecee

Site Experience Feedback

Oct 16, 2024

Please include more detailed information about the item and additional photos in the descriptions.

Zemo

Site Experience Feedback

Oct 15, 2024

Chat function worked great, fast responses. Clear and functional website.