Adiamor Reviews - 452 Reviews - 9.8/10

Nov 24, 2024
Adiamor offers competitive pricing, and quality, hand-crafted jewelry using only the finest diamonds, colored gemstones, and raw materials. Their award-winning services continue to win the loyalty of customers worldwide.
Circle of Excellence - Adiamor

2022
Winner

Circle of
Excellence

3 years

Adiamor Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.9 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%85%

Neutral

12%12%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.9 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Adiamor

Showing 1 - 20 of 452

Jim D

Site Experience Feedback

Nov 01, 2024

Web site stated add items get 10 % off your order. Followed through, added wedding band. Did not get 10 % off. Called in for help. Told to use the shopping cart if , if its is to have a discount it would auto populate. It didn't.

Sparkle

Site Experience Feedback

Nov 23, 2024

Very easy to shop and checkout. Nice pre thanksgiving sale

Stumphy

Site Experience Feedback

Nov 22, 2024

No issues - all good

Cole

Site Experience Feedback

Nov 22, 2024

I was happy with the purchase process, no just waiting to get the ring and keeping my fingers crossed it will turn out as nicely as I am hoping.

Bob

Site Experience Feedback

Nov 22, 2024

Website needs to be updated. When selecting a ring that's ONLY for one size diamond range the builder should not allow you to select outside that window.

Josh P

Site Experience Feedback

Nov 07, 2024

The website was great. Your pricing fit perfectly and the range of settings you had were top notch. Everything was very easy and I love that you had affirm for payments on your site.


Post-Delivery Feedback

Nov 22, 2024

I was completely stoked on the purchase of my engagement ring. The selection was amazing. The mock up of the ring for me to view was spot on and when I received the ring it was even more beautiful than I expected. The box the ring came in looked so premium as well. The communication was quick and spot on and the shipping was flawless.

Postguy

Site Experience Feedback

Nov 21, 2024

It is a very easy to use and informative website

Tyler J.

Site Experience Feedback

Nov 21, 2024

Wonderful! Love the options and the quality!

last time

Site Experience Feedback

Nov 21, 2024

It was a great experience in custom designing a ring. I ordered exactly what I wanted.

sle

Site Experience Feedback

Nov 20, 2024

N/A

Vlad69

Site Experience Feedback

Nov 20, 2024

Awesome experience !

Online Shopper

Site Experience Feedback

Nov 20, 2024

Really nice but I didn’t want to complete this survey

4Living

Site Experience Feedback

Nov 20, 2024

Love your selection of diamonds and your advanced filter to find GCAL 8X stones. Wish there was a way to view spinning diamonds side by side. Also love that your chat person was friendly and knowledgeable. Love that you seem open to tweaking this or that while assembling the ring, ie number of prongs and metal of crown. I didn’t like that I was offered a $100 discount for signing up for text/email but wasn’t allowed to use it with other promo. Waste of my time and annoying when companies do that.

SKhooray

Site Experience Feedback

Nov 19, 2024

I liked that I could specify exactly what kind of diamond I wanted. I also liked being able to access the GIA reports.

Frankie

Site Experience Feedback

Nov 18, 2024

The design process was easy to follow and check out was a little difficult.

Ron

Site Experience Feedback

Nov 18, 2024

Great customer service. Fast to pick up the phone!

P

Site Experience Feedback

Nov 18, 2024

great experience. Appreciated the customer service with emails.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Thank you!

Tom T

Site Experience Feedback

Nov 16, 2024

It s was really good. They make it very user friendly and convenient. It’s easy to look at all different types of stones

Weather

Site Experience Feedback

Oct 20, 2024

Awesome and smooth transaction; great service and selection without sacrificing quality


Post-Delivery Feedback

Nov 16, 2024

Love the price and selection along with quality