Adiamor Reviews - 452 Reviews - 9.8/10
2022
Winner
Circle of
Excellence
3 years
Adiamor Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 85% |
Neutral | 12% | 12% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Adiamor
Showing 1 - 20 of 452
Jim D
Site Experience Feedback
Nov 01, 2024
Web site stated add items get 10 % off your order. Followed through, added wedding band. Did not get 10 % off. Called in for help. Told to use the shopping cart if , if its is to have a discount it would auto populate. It didn't.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
Sparkle
Site Experience Feedback
Nov 23, 2024
Very easy to shop and checkout. Nice pre thanksgiving sale
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Stumphy
Site Experience Feedback
Nov 22, 2024
No issues - all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cole
Site Experience Feedback
Nov 22, 2024
I was happy with the purchase process, no just waiting to get the ring and keeping my fingers crossed it will turn out as nicely as I am hoping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 22, 2024
Website needs to be updated. When selecting a ring that's ONLY for one size diamond range the builder should not allow you to select outside that window.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Josh P
Site Experience Feedback
Nov 07, 2024
The website was great. Your pricing fit perfectly and the range of settings you had were top notch. Everything was very easy and I love that you had affirm for payments on your site.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh P
Post-Delivery Feedback
Nov 22, 2024
I was completely stoked on the purchase of my engagement ring. The selection was amazing. The mock up of the ring for me to view was spot on and when I received the ring it was even more beautiful than I expected. The box the ring came in looked so premium as well. The communication was quick and spot on and the shipping was flawless.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Postguy
Site Experience Feedback
Nov 21, 2024
It is a very easy to use and informative website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tyler J.
Site Experience Feedback
Nov 21, 2024
Wonderful! Love the options and the quality!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
last time
Site Experience Feedback
Nov 21, 2024
It was a great experience in custom designing a ring. I ordered exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sle
Site Experience Feedback
Nov 20, 2024
N/A
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Vlad69
Site Experience Feedback
Nov 20, 2024
Awesome experience !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Really nice but I didn’t want to complete this survey
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
4Living
Site Experience Feedback
Nov 20, 2024
Love your selection of diamonds and your advanced filter to find GCAL 8X stones. Wish there was a way to view spinning diamonds side by side. Also love that your chat person was friendly and knowledgeable. Love that you seem open to tweaking this or that while assembling the ring, ie number of prongs and metal of crown. I didn’t like that I was offered a $100 discount for signing up for text/email but wasn’t allowed to use it with other promo. Waste of my time and annoying when companies do that.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
SKhooray
Site Experience Feedback
Nov 19, 2024
I liked that I could specify exactly what kind of diamond I wanted. I also liked being able to access the GIA reports.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Frankie
Site Experience Feedback
Nov 18, 2024
The design process was easy to follow and check out was a little difficult.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 18, 2024
Great customer service. Fast to pick up the phone!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
P
Site Experience Feedback
Nov 18, 2024
great experience. Appreciated the customer service with emails.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tom T
Site Experience Feedback
Nov 16, 2024
It s was really good. They make it very user friendly and convenient. It’s easy to look at all different types of stones
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Weather
Site Experience Feedback
Oct 20, 2024
Awesome and smooth transaction; great service and selection without sacrificing quality
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Weather
Post-Delivery Feedback
Nov 16, 2024
Love the price and selection along with quality
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 10
- Full ratings for this review »