Adaptivemall.com Reviews - 24 Post-Delivery Reviews - 9.2/10

CP MOM

Jun 11, 2026

The Fastest Checkout process. I've only ordered a Rifton Gait Trainer Before for my daughter. I was so happy to see this avail on Adaptive mall. Our Regional Center Denied it even with a Dr's Recommendation Letter. Unfortunately the price has doubled since that letter. But I'm getting it now and my daughter will have another activity to do.

What a great experience and such fast fulfillment!

Jun 11, 2026

It’s easy enough to fill out the inquiry form and then a physical therapist reaches out to answer your questions and let you know what measurements are needed. When they send back their recommendations, they send a couple of options so you can go with whatever fits your budget. The communication was timely and they’re very courteous and polite. They explain anything you might have confusion on and it’s been a great experience. The best part of this story is that we were talking about how we hoped that the stroller would arrive in time for a specific trip and it was waiting for us in the driveway when we got home that evening!! Such a great surprise.

Enzo

Jun 7, 2026

The site works well and is available for use, quick transitions and convenience

Deej

Jun 3, 2026

Easy checkout

Online Shopper

May 26, 2026

Great products

kja

May 21, 2026

I had a great and easy experience. Everything was well described and easy to figure out measurements to make sure I ordered the right size.

Ordering is a little confusing at first, but check the bottom of the order page for explanations!

May 14, 2026

I’ve been on the site a couple times looking at and comparing strollers for my special needs so . Initially the ordering is a little confusing, but scrolling to the bottom of each item is an explanation for what they need for your selections. After discovering this confirmation, the ordering became much easier.

Grateful Grandma

May 8, 2026

I was excited when the chair arrived. The instructions were easy. I'll have to check on the tray/counter attachment.

Mickeyming

May 3, 2026

Website was good, survey is premature, since I've never received product.

Grannyme

May 2, 2026

All good

Online Shopper

May 1, 2026

It was okay

Online Shopper

Apr 30, 2026

Just simple and easy

Online Shopper

Apr 28, 2026

Wish there were a ‘review order’ page before submitting payment.

Meme59

Apr 20, 2026

This product was the closest I’ve seen for a soft wipe off seat with a no skid bottom. My grand child does not need to straps, just the boost, so I took them off. I’m happy with it! I just wish I had known you had to spend $100 for free shipping.

Online Shopper

Apr 13, 2026

website was easy to navigate

Indra’s mom

Apr 13, 2026

Hello. I hope you are doing well. My daughter has special needs, and I just wanted to say how grateful I am for your website. You offer everything she needs, and your products are high quality, durable, and truly reliable. I am very happy with your service and often recommend your products to my friends who also have children with special needs. One of my friends even purchased a wheelchair through me, and she is very satisfied. Thank you so much to your entire team. We truly appreciate your work 😊

Adam

Apr 12, 2026

Straight forward, we knew what we needed and were able to order without any issues.

Online Shopper

Apr 12, 2026

Thankful for the order

Meme

Apr 11, 2026

I did not like that it was not free shipping when I went to check out. It clearly said free shipping under the item and price. At check out it had to be $100 order to be free.

China

Apr 11, 2026

I would highly recommend this product, as the item I ordered met—and even exceeded—my expectations. It is incredibly comfortable, lightweight, and easy to maneuver; what I like most is that it features multiple reclining positions for both the back and feet. My son is 6 years old and has cerebral palsy, and this is the best thing I have found to ensure his comfort. Everyone—both here at home and among his therapists and friends—has loved it. It is perfect.

Sleepyjean531

Apr 9, 2026

It was pretty easy for most part, headrest was not an option on the accessories.

Karla

Apr 4, 2026

The app helped me buy the stuff for special kids that need more help.

Hanna

Apr 3, 2026

I purchased from this site in 2022. I was able to get something I truly loved. The buying process was smooth, and there were no issues or difficulties at all.

Online Shopper

Apr 2, 2026

Good and easy

China

Mar 31, 2026

All is good and perfect. I like all

Online Shopper

Mar 31, 2026

‘ Special Price’ alert on web page was misleading. Added details on ordering led to confusion. Had to call twice to get specifics to pull up accessories for seat. Thankfully your customer service helped thru the order, but I was close to saying forget it.

lilly

Mar 30, 2026

i found this website years ago to purchase a an adaptive chair for grandchild with special needs, weve been very happy with chair and ive had to reorder straps several times due to missing/soiled. ones. ill be ordering a larger chair soon as she is outgrowing present one. always give this website when people admire the chair we have

Online Shopper

Mar 29, 2026

It was difficult to find some of the pieces and the prices changed.

Kate

Mar 28, 2026

The only problem we had was getting absolutely no shipping information and that isn’t really that bad. I kept checking my email daily until one day it just showed up at our door. Other than that everything was perfect. One more thing… The instructions could be a little clearer.

Online Shopper

Mar 25, 2026

Thankful

Rondo

Mar 10, 2026

Easy to navigate

Online Shopper

Mar 6, 2026

Didn't see when the item will arrive and wasn't able to change the shipping address.

Great products!

Mar 5, 2026

Great!

Timsley

Mar 4, 2026

The ordering process was fast and easy.

Online Shopper

Mar 4, 2026

Muy rápido y seguro, esta es mi segunda compra

Diane

Mar 2, 2026

I’ve been relying on Adaptivemall since my son was born with CP 28 years ago. They are the best.

Johnny

Feb 28, 2026

Accessory pricing can be a bit misleading as the base price is shown until the very last option isselected in the dropdown menu then the final price jumps significantly.

New customer

Feb 28, 2026

Prompts were fine

Online Shopper

Feb 26, 2026

Easy to navigate

EAT

Feb 25, 2026

We made the investment to upgrade to a Special Tomato toilet seat & found it on sale on Adaptivemall.com. My daughter likes it so much, we just came back and bought a 2nd one for when we travel.

Online Shopper

Feb 23, 2026

For years, have used tumble forms seating for disabled daughter. The seat is no longer being made. Found the tomato seat after online search, and am so pleased with it. Will probably be ordering another.

DBV

Feb 9, 2026

Should outline HSA accepted more clear

J.Smith

Feb 4, 2026

Happy with overall support and guidance in purchase

katy

Feb 3, 2026

It was a little confusing as to whether the accessory I was buying was correct for the size car seat that I have. I called customer service and they were extremely helpful and would definitely call again if needed.

Online Shopper

Jan 19, 2026

Great experience as long as I get our adaptive stroller :)

Alex Pro

Jan 14, 2026

Your products help people.

Zoe

Jan 12, 2026

Very easy to access

Grateful Mom

Jan 12, 2026

“The new seat cushion is magical!” declared my daughter! Wish we had found the portable Special Tomato toilet seat cushion sooner! We tried several other products but THIS checks ALL the boxes! No complex installation, no scratchy velcro straps or adhesives. This reducer cushion rests snuggly in place over the existing seat, does not slip or bottom out and provides the comfort and pressure relief my daughter needs. Highly recommend! Plus friendly knowledgeable customer service. 10/10 across the board!

Online Shopper

Jan 11, 2026

All went smooth. Love free shipping when Equiptment prices are already high. Thank you for that!

Sarah E.

Jan 9, 2026

The site was relatively easy to navigate with clear pictures of items.