Adaptivemall.com Reviews - 348 Reviews - 9.0/10
Adaptivemall.com Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 80% |
Neutral | 15% | 17% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
1.0 out of 10
Recent Reviews for Adaptivemall.com
Showing 1 - 20 of 348
Online Shopper
Site Experience Feedback
Jan 05, 2025
I had trouble with seating
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy
Post-Delivery Feedback
Jan 04, 2025
This is the second chair we've purchased through Adaptive Mall. Our granddaughter outgrew the first one. I ordered from Adaptive Mall the second time, because of the quality, price and ease of ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
JB
Site Experience Feedback
Jan 03, 2025
Easy to find what we were looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Stephanie
Post-Delivery Feedback
Dec 31, 2024
I ordered an adaptive stroller/push chair for my granddaughter. Stroller is perfect for her at this stage. Very easy ordering and fast delivery. I will definitely order from them again when time comes that we need additional items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Dec 28, 2024
This is the 3rd time using adaptive mall. Overall, my experience has been great. There was an issue with a wheel on a Rifton Bike, it was rec'd damaged. They quickly remedied the situation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cooper
Site Experience Feedback
Dec 28, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Good stroller; could use improvement
Post-Delivery Feedback
Dec 27, 2024
The stroller arrived very quickly, which was super helpful since my son had outgrown his old stroller and we were hoping for it by Christmas. However, we never received a notice that the product had shipped so we never had tracking info. That turned out to be fine since it came so quick and, luckily, arrived right before we left for holiday travels, but it was a bit of a bummer to not know when it would come. It seems wonderful so far! It's definitely sturdy and well made. The canopy is basically a waste as it doesn't cover enough and when the seat is upright it is right in his face. The back tires could stand to be a bit larger, too. But, it should work for our purposes- wooded walking trails. I do wonder how long it will work size-wise. Based on measurements, my son should have had PLENTY of room to grow, but when we sat him in it he looked like he was at the higher end of the size already. And he's small (an 8yr old who is the size of a 5yr old). So, we will see. Overall, we're happy with the purchase and the price. We're excited to have him continue to be able to join us on our hikes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Juan Mercado
Site Experience Feedback
Dec 27, 2024
For our special needs son we find very detailed info and specific products on the website. It's easy to navigate and normally we find what we need when it's not provided by insurance directly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bluethunder
Site Experience Feedback
Dec 26, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erica
Site Experience Feedback
Dec 15, 2024
$283.00 for a stroller storage basket is OUTRAGEOUS! The stroller my son just outgrew, Firefly WEGo, is less than $800 and has a Stroller, basket, mosquito net, cup holder, foot muff, rain cover. I'm so disappointed at the price point of this basket, but what other choice do I have?
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
USA
Site Experience Feedback
Dec 15, 2024
Website seems to have an older set up. Would recommend changing the design of it. I had to very with other websites that this was a reliable website.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Ary
Site Experience Feedback
Dec 15, 2024
We love the equipment we receive. It’s extremely beneficial for my daughter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sosky
Site Experience Feedback
Dec 14, 2024
fue bueno comprar en linea, espero que también sea buena la atención. en dado caso de llamar para alguna pregunta sobre el producto o algún ajuste
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mommabear
Site Experience Feedback
Dec 14, 2024
Grandma
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Michelle
Site Experience Feedback
Dec 13, 2024
Very easy to purchase and fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sophia
Site Experience Feedback
Dec 13, 2024
It was good, it would be nice to see an overview of all information because placing the prder
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bo
Site Experience Feedback
Dec 12, 2024
Quick & straightforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
James
Site Experience Feedback
Dec 09, 2024
Website easy to navigate and use compared to others.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 08, 2024
I always enjoy shopping for equipment from Adaptive Mall. Every time I need assistance and have questions, the representatives on the phone always help me to make the most informed decisions about what to order. Today Inam purchasing the same product we have purchased in the past because he outgrew the previous and we were very satisfied with the previous piece of equipment, which was also a Christmas gift. We always receive equipment in a timely manner so we feel confident to order from Adaptive Mall for Christmas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B’sMama629
Site Experience Feedback
Dec 07, 2024
It was very easy to navigate and the description was great .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »