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1A Auto Parts Reviews - 2,103 Post-Delivery Reviews - 9/10

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Jun 16, 2026
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, expert US customer support, and fast and free same day shipping. With a guaranteed fit and thousands of how-to videos for novice and expert DIYers, our goal is to empower you to do your own auto repairs.

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Post-Delivery Feedback - 2,103 Reviews

Overall Satisfaction:

9out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%0%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

10%100%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8 out of 10

Site Experience Feedback - 17,775 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%0%
Neutral rating icon

Neutral

15%0%
Negative rating icon

Negative

3%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.1 out of 10

Variety of Shipping Options

Desired shipping options were available

9 out of 10

Recent Reviews for 1A Auto Parts

Showing 1 - 50 of 19,878

  • Online Shopper

    Post-Delivery Feedback

    May 29, 2026

    Part was damaged when I opened up the box

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Windrush

    Post-Delivery Feedback

    May 26, 2026

    The control arm already failed. The ball joint broke off leaving my wife stranded. The ball joint on the control arm slipped out while she was driving and the wheel landed sideways. A good thing she stopped right there and then. Most of these parts on this order have been replace. I wasn’t expecting to spend wrecker and to purchase another control arm some place else. Had this happened on the freeway and not in a slow speed , who knows what would have happened. Very dangerous product to be selling. I will now change the other side because I don’t want this to happen again. Very poor quality product. I’m sorry for giving this feedback but I feel it was very dangerous for my wife and those purchasing it as well. Respectfully!

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Mello

    Post-Delivery Feedback

    Apr 20, 2026

    Part was exactly what I ordered.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • nweller

    Post-Delivery Feedback

    Apr 20, 2026

    I was able to find the parts that I wanted and additional information related to the repair, which was really helpful. That helped me to know that I could make the repair and that it would be effective. The parts were nicely priced and available to ship quickly. The parts were quite heavy, so the packing material within the package was not effective, but fortunately nothing was damaged in transit. I got a good package of parts to make the complete repair.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Great product at a great price

    Post-Delivery Feedback

    Apr 18, 2026

    Great product. Had to repurchase this product from 1A and wish I had purchased it the 1st time. Also liked how they had the youtube video for installation specifically for the product with a link. Very nice, easy and very satisfied with my purchase. Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • northdecoder

    Post-Delivery Feedback

    Apr 16, 2026

    ns parts seem to be fine so far

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • GrandpaScott

    Post-Delivery Feedback

    Apr 13, 2026

    The product was missing some hardware (from the factory) even though the box was intact. 1A Auto provided me with the missing hardware promptly after I contacted them.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 12, 2026

    Dope

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Ruddie32

    Post-Delivery Feedback

    Apr 12, 2026

    Parts that I purchase have fit and the other parts didn't. Parts where to small and I was told they are the right parts that fit my car. When returning parts back I had to pay return label when I was send wrong parts. That was not my fault I gave the car info and I was told parts fit.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Great prices and fast delivery

    Post-Delivery Feedback

    Apr 8, 2026

    They have everything at a good price with great quality and delivery is fast and often earlier than expected

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 7
    Full ratings for this review »
  • Motor

    Post-Delivery Feedback

    Apr 7, 2026

    Unlike most online purchases they performed excellently no problems ordering it was delivered on time and it fit my vehicle I will be ordering again from them

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Glenn B

    Post-Delivery Feedback

    Apr 7, 2026

    My purchase and delivery through 1A Auto was excellent. I will definitely purchase through them again if I need any auto parts. AAA+++

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Big E.

    Post-Delivery Feedback

    Apr 6, 2026

    Easy and accurate ordering and delivery.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MJC

    Post-Delivery Feedback

    Apr 6, 2026

    Tried to return Jeep parts for Lincoln parts. Was hoping to use refund money from Jeep parts for Lincoln parts. Chat was unable to seemingly help.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • Gary

    Post-Delivery Feedback

    Apr 5, 2026

    A long detailed message was sent yesterday along with pictures. The product sent does not match the A2 web site picture, does not fit, “ twice sent the same non fitting product” Hoping for a speedy resolution

    • Overall Rating: 1
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lyss

    Post-Delivery Feedback

    Apr 5, 2026

    The part I bought was guaranteed to fit and it did not

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 9
    • Customer Support: 4
    Full ratings for this review »
  • Steered wrong

    Post-Delivery Feedback

    Apr 5, 2026

    I searched the site for Van shocks and it took me to truck shocks which I didn't know were different...You had no option for Van so I assumed that they were the same..grr

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Ron

    Post-Delivery Feedback

    Apr 5, 2026

    Honestly, I felt that I might’ve ordered the wrong product. The instructions that accompanied the product didn’t seem to helpful for my making and model of vehicle. After, looking for installation help online, I started to understand what I needed to do. In the end, everything worked out all right. I’m very pleased with the performance of both the back up and fog LED lamps,

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 5, 2026

    Never had a problem with a part recommend one a auto all the time

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 4, 2026

    It was great and will be purchasing more

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 4, 2026

    Product identification and ordering was easy. Product shipped and arrived on time. The only issue was with the product itself. The clips for the brakes did not fit properly. Other than that, the brakes and calipers were great!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Johnie

    Post-Delivery Feedback

    Apr 4, 2026

    The best company in parts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Puppy dog

    Post-Delivery Feedback

    Apr 4, 2026

    I ordered some replacement headlights and hood support arms. And I wanted to cancel the headlights, and I thought it canceled the whole order. But I come to find out that it did not cancel the hood arm supports. So I got two set of them. Didn't realize that until they were delivered. Then I had to spend money to send them back to get my refund. That's the only downfall of this purchase.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Brad P

    Post-Delivery Feedback

    Apr 3, 2026

    I have purchased numerous items from 1A AUTO. Every one of them has exceeded my expectations! I am a loyal customer!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Ron Rico

    Post-Delivery Feedback

    Apr 3, 2026

    Great service, fast shipping. Excellent part.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Chris S.

    Post-Delivery Feedback

    Apr 3, 2026

    Had the parts I needed at a great price! Looked at many sites trying to find what I needed, 1A was the only place I found them, and they delivered quickly!

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Tom

    Post-Delivery Feedback

    Apr 3, 2026

    I used to rate 1Aauto parts a step above AutoZones parts but I've recently been disappointed by some calipers I bought for my Silverado. The calipers fit and operate good but the bleeder screw on them leak. I had to go buy different bleeder screws to get them to seal up. I'm thinking the bleeders weren't machined properly.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Dodge Ram Window Latch

    Post-Delivery Feedback

    Apr 3, 2026

    The part works. Rear window latch for a Dodge Ram. I don't know what I expected, but this piece is plastic. I'm not sure of it's longevity. Took a couple of times to get it aligned correctly, but that is to be expected for many items of this type. It works, so I'm happy about that. I watch a bunch of 1A Auto videos, so I decided to purchase from them. Overall, I'm happy with this latch.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • brianP

    Post-Delivery Feedback

    Apr 3, 2026

    website is not easy to navigate search is to narrow - hard to find items that you have

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 2, 2026

    Purchased brake pad and rotor kit. Rotors fit. Brake pads didn't. Customer service hasn't contacted me back yet.

    • Overall Rating: 5
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 3
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Ivan

    Post-Delivery Feedback

    Apr 2, 2026

    Orders are the same and not damaged and shipping fee was bad

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • AUman

    Post-Delivery Feedback

    Apr 2, 2026

    Good products. Fast delivery! Great price!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Autoficinellc

    Post-Delivery Feedback

    Apr 2, 2026

    Excellent price amd service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Talos

    Post-Delivery Feedback

    Apr 2, 2026

    The shipping was on time, maybe even earlier. I would recommend putting a card in the brake kit next time specifying which rotors and brake pads goes to the front and which ones goes to the rear of the vehicle. Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • JB

    Post-Delivery Feedback

    Apr 2, 2026

    I was very surprised at the time it took to receive my parts. Thought it would be three or four days. It was actually day and a half before I receive my price which was a great surprise. Great worker with A1 auto.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tbaum

    Post-Delivery Feedback

    Apr 2, 2026

    The item I ordered work for everything but the front brake pads didn't match my car.

    • Overall Rating: 2
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • The Carolinian

    Post-Delivery Feedback

    Apr 1, 2026

    The parts arrived on time. But there is also a video about how to install the parts. It made installation so much easier.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Charley

    Post-Delivery Feedback

    Apr 1, 2026

    I have very good experience ordering from 1A Auto in the past several years. Most of my orders came in earlier than expected. This particular order came in 2 days earlier. All parts were what I ordered. Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • EdEarl

    Post-Delivery Feedback

    Apr 1, 2026

    1a auto videos are great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Understanding

    Post-Delivery Feedback

    Apr 1, 2026

    1A Auto said that could deliver in one day but understand that’s not always possible so was four days longer because of ZIP Code. Delivery took another two business days.overall product was good but wrong.

    • Overall Rating: 4
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 4
    • Customer Support: 4
    Full ratings for this review »
  • KCJ

    Post-Delivery Feedback

    Apr 1, 2026

    I first ordered from dealer. It did not match oe and was terrible quality with a 1 year warranty. The 1A auto part matched exactly and was great quality. It also has a lifetime warranty. This can’t be beat! Should have just started hear!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Rob3

    Post-Delivery Feedback

    Apr 1, 2026

    Rely on parts and videos

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mtclink

    Post-Delivery Feedback

    Apr 1, 2026

    Worked and looks good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 31, 2026

    It took forever to get the handles that I ordered. Ridiculous.

    • Overall Rating: 2
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 2
    • On Time Delivery: 1
    • Customer Support: 4
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 31, 2026

    The part arrived on time and fit as it should.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 31, 2026

    Determined what I needed and then ordered it. Arrived on time as expected and I completed the repair on schedule. Done and happy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Spurs Fan

    Post-Delivery Feedback

    Mar 30, 2026

    Only complain is that there was NO email sent to me when it was shipped and what the tracking number was. I had to navigate to the Purchase email

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • mike

    Post-Delivery Feedback

    Mar 30, 2026

    Got it fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • José

    Post-Delivery Feedback

    Mar 30, 2026

    Very satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Mar 30, 2026

    These were perfect for my truck and a perfect fit.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
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