1A Auto Parts Reviews - 2,099 Post-Delivery Reviews - 9/10
1A Auto Parts Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
18 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 83% | 0% |
 Neutral | 8% | 0% |
 Negative | 9% | 100% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 82% | 0% |
Neutral | 15% | 0% |
Negative | 3% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for 1A Auto Parts
Showing 1 - 50 of 19,822
Online Shopper
Post-Delivery FeedbackMay 29, 2026
Part was damaged when I opened up the box
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Windrush
Post-Delivery FeedbackMay 26, 2026
The control arm already failed. The ball joint broke off leaving my wife stranded. The ball joint on the control arm slipped out while she was driving and the wheel landed sideways. A good thing she stopped right there and then. Most of these parts on this order have been replace. I wasn’t expecting to spend wrecker and to purchase another control arm some place else. Had this happened on the freeway and not in a slow speed , who knows what would have happened. Very dangerous product to be selling. I will now change the other side because I don’t want this to happen again. Very poor quality product. I’m sorry for giving this feedback but I feel it was very dangerous for my wife and those purchasing it as well. Respectfully!
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: N/A
Mello
Post-Delivery FeedbackApr 20, 2026
Part was exactly what I ordered.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
nweller
Post-Delivery FeedbackApr 20, 2026
I was able to find the parts that I wanted and additional information related to the repair, which was really helpful. That helped me to know that I could make the repair and that it would be effective. The parts were nicely priced and available to ship quickly. The parts were quite heavy, so the packing material within the package was not effective, but fortunately nothing was damaged in transit. I got a good package of parts to make the complete repair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Great product at a great price
Post-Delivery FeedbackApr 18, 2026
Great product. Had to repurchase this product from 1A and wish I had purchased it the 1st time. Also liked how they had the youtube video for installation specifically for the product with a link. Very nice, easy and very satisfied with my purchase. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
northdecoder
Post-Delivery FeedbackApr 16, 2026
ns parts seem to be fine so far
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
GrandpaScott
Post-Delivery FeedbackApr 13, 2026
The product was missing some hardware (from the factory) even though the box was intact. 1A Auto provided me with the missing hardware promptly after I contacted them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackApr 12, 2026
Dope
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ruddie32
Post-Delivery FeedbackApr 12, 2026
Parts that I purchase have fit and the other parts didn't. Parts where to small and I was told they are the right parts that fit my car. When returning parts back I had to pay return label when I was send wrong parts. That was not my fault I gave the car info and I was told parts fit.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Great prices and fast delivery
Post-Delivery FeedbackApr 8, 2026
They have everything at a good price with great quality and delivery is fast and often earlier than expected
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 7
Motor
Post-Delivery FeedbackApr 7, 2026
Unlike most online purchases they performed excellently no problems ordering it was delivered on time and it fit my vehicle I will be ordering again from them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Glenn B
Post-Delivery FeedbackApr 7, 2026
My purchase and delivery through 1A Auto was excellent. I will definitely purchase through them again if I need any auto parts. AAA+++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Big E.
Post-Delivery FeedbackApr 6, 2026
Easy and accurate ordering and delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MJC
Post-Delivery FeedbackApr 6, 2026
Tried to return Jeep parts for Lincoln parts. Was hoping to use refund money from Jeep parts for Lincoln parts. Chat was unable to seemingly help.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
Gary
Post-Delivery FeedbackApr 5, 2026
A long detailed message was sent yesterday along with pictures. The product sent does not match the A2 web site picture, does not fit, “ twice sent the same non fitting product” Hoping for a speedy resolution
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 10
Lyss
Post-Delivery FeedbackApr 5, 2026
The part I bought was guaranteed to fit and it did not
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 9
- Customer Support: 4
Steered wrong
Post-Delivery FeedbackApr 5, 2026
I searched the site for Van shocks and it took me to truck shocks which I didn't know were different...You had no option for Van so I assumed that they were the same..grr
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Ron
Post-Delivery FeedbackApr 5, 2026
Honestly, I felt that I might’ve ordered the wrong product. The instructions that accompanied the product didn’t seem to helpful for my making and model of vehicle. After, looking for installation help online, I started to understand what I needed to do. In the end, everything worked out all right. I’m very pleased with the performance of both the back up and fog LED lamps,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackApr 5, 2026
Never had a problem with a part recommend one a auto all the time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackApr 4, 2026
It was great and will be purchasing more
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackApr 4, 2026
Product identification and ordering was easy. Product shipped and arrived on time. The only issue was with the product itself. The clips for the brakes did not fit properly. Other than that, the brakes and calipers were great!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Johnie
Post-Delivery FeedbackApr 4, 2026
The best company in parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Puppy dog
Post-Delivery FeedbackApr 4, 2026
I ordered some replacement headlights and hood support arms. And I wanted to cancel the headlights, and I thought it canceled the whole order. But I come to find out that it did not cancel the hood arm supports. So I got two set of them. Didn't realize that until they were delivered. Then I had to spend money to send them back to get my refund. That's the only downfall of this purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Brad P
Post-Delivery FeedbackApr 3, 2026
I have purchased numerous items from 1A AUTO. Every one of them has exceeded my expectations! I am a loyal customer!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Ron Rico
Post-Delivery FeedbackApr 3, 2026
Great service, fast shipping. Excellent part.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chris S.
Post-Delivery FeedbackApr 3, 2026
Had the parts I needed at a great price! Looked at many sites trying to find what I needed, 1A was the only place I found them, and they delivered quickly!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Tom
Post-Delivery FeedbackApr 3, 2026
I used to rate 1Aauto parts a step above AutoZones parts but I've recently been disappointed by some calipers I bought for my Silverado. The calipers fit and operate good but the bleeder screw on them leak. I had to go buy different bleeder screws to get them to seal up. I'm thinking the bleeders weren't machined properly.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Dodge Ram Window Latch
Post-Delivery FeedbackApr 3, 2026
The part works. Rear window latch for a Dodge Ram. I don't know what I expected, but this piece is plastic. I'm not sure of it's longevity. Took a couple of times to get it aligned correctly, but that is to be expected for many items of this type. It works, so I'm happy about that. I watch a bunch of 1A Auto videos, so I decided to purchase from them. Overall, I'm happy with this latch.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
brianP
Post-Delivery FeedbackApr 3, 2026
website is not easy to navigate search is to narrow - hard to find items that you have
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Post-Delivery FeedbackApr 2, 2026
Purchased brake pad and rotor kit. Rotors fit. Brake pads didn't. Customer service hasn't contacted me back yet.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- On Time Delivery: N/A
- Customer Support: 1
Ivan
Post-Delivery FeedbackApr 2, 2026
Orders are the same and not damaged and shipping fee was bad
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
AUman
Post-Delivery FeedbackApr 2, 2026
Good products. Fast delivery! Great price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Autoficinellc
Post-Delivery FeedbackApr 2, 2026
Excellent price amd service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Talos
Post-Delivery FeedbackApr 2, 2026
The shipping was on time, maybe even earlier. I would recommend putting a card in the brake kit next time specifying which rotors and brake pads goes to the front and which ones goes to the rear of the vehicle. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JB
Post-Delivery FeedbackApr 2, 2026
I was very surprised at the time it took to receive my parts. Thought it would be three or four days. It was actually day and a half before I receive my price which was a great surprise. Great worker with A1 auto.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Tbaum
Post-Delivery FeedbackApr 2, 2026
The item I ordered work for everything but the front brake pads didn't match my car.
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
The Carolinian
Post-Delivery FeedbackApr 1, 2026
The parts arrived on time. But there is also a video about how to install the parts. It made installation so much easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Charley
Post-Delivery FeedbackApr 1, 2026
I have very good experience ordering from 1A Auto in the past several years. Most of my orders came in earlier than expected. This particular order came in 2 days earlier. All parts were what I ordered. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
EdEarl
Post-Delivery FeedbackApr 1, 2026
1a auto videos are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Understanding
Post-Delivery FeedbackApr 1, 2026
1A Auto said that could deliver in one day but understand that’s not always possible so was four days longer because of ZIP Code. Delivery took another two business days.overall product was good but wrong.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 4
- Customer Support: 4
KCJ
Post-Delivery FeedbackApr 1, 2026
I first ordered from dealer. It did not match oe and was terrible quality with a 1 year warranty. The 1A auto part matched exactly and was great quality. It also has a lifetime warranty. This can’t be beat! Should have just started hear!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Rob3
Post-Delivery FeedbackApr 1, 2026
Rely on parts and videos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Mtclink
Post-Delivery FeedbackApr 1, 2026
Worked and looks good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMar 31, 2026
It took forever to get the handles that I ordered. Ridiculous.
- Overall Rating: 2
- Would Shop Here Again: 3
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 4
Online Shopper
Post-Delivery FeedbackMar 31, 2026
The part arrived on time and fit as it should.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMar 31, 2026
Determined what I needed and then ordered it. Arrived on time as expected and I completed the repair on schedule. Done and happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Spurs Fan
Post-Delivery FeedbackMar 30, 2026
Only complain is that there was NO email sent to me when it was shipped and what the tracking number was. I had to navigate to the Purchase email
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
mike
Post-Delivery FeedbackMar 30, 2026
Got it fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
José
Post-Delivery FeedbackMar 30, 2026
Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackMar 30, 2026
These were perfect for my truck and a perfect fit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10