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Audio Advisor Inc. Reviews - 1,345 Review - 9.6/10

Nov 21, 2024
Audio Advisor sells a range of top-quality, name-brand high-end audio components, accessories, audio-visual furniture and related books.
Circle of Excellence - Audio Advisor Inc.

2022
Winner

Circle of
Excellence

6 years

Audio Advisor Inc. Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%89%

Neutral

9%8%

Negative

3%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Audio Advisor Inc.

Showing 1 - 20 of 1,345

Johnny Chuck

Site Experience Feedback

Nov 19, 2024

Second purchase from Audio Advisor. Good selection and pricing. Fast delivery.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Record cleaning product was recommended to me by a friend. I was able to purchase demo unit to save money, and I received additional coupon discount. I had a question about the unit which was answered by vendor sales associate. Looking forward to receiving and using the product.

Chuck

Site Experience Feedback

Nov 18, 2024

Everything worked fine

Gerardo

Post-Delivery Feedback

Nov 18, 2024

Thank you

Dwayne

Post-Delivery Feedback

Nov 18, 2024

I like AudioAdvisor, a lot. They carry a quality product line and I will, likely, purchase again. However, like most commercial enterprises, they have outsourced their marketing and that irritates me. I’m an audiophile. I love receiving their mailers, something I can physically touch and peruse at my leisure. I am learning to despise digital assaults for survey’s, solicitations, reviews etc. My last purchase arrived while I was out of town. While I’m excited about my purchase, it is that time of year when its installation and use will likely be on the back burner for awhile. Moreover, part of my purchase is on backorder!! Meanwhile, rate this! Look at this! What do you think!!?? This is an all out disturbance of my peace! Back off and leave me alone. Continue to solicit my business me the old way. My satisfaction is another order in the future. I’ll let you know if I find a product that’s exceptional.

Online Shopper

Site Experience Feedback

Nov 18, 2024

I would like for you to make discounts available from the checkout portal.

Ray

Site Experience Feedback

Nov 18, 2024

Good

Bo

Site Experience Feedback

Nov 18, 2024

Another great experience with Audio Advisor.

Online Shopper

Site Experience Feedback

Nov 18, 2024

Bought turntable for girlfriend. Problem with anti-skating right from the start. Sales guy said cartridge is culprit. Too long ago for refund. Examined stylus, looks ok. Ordered and paid for replacement stylus- apparently nothing else to do

Glh

Site Experience Feedback

Nov 07, 2024

No problem

Bones

Site Experience Feedback

Nov 17, 2024

Good experience got everything I needed

Online Shopper

Post-Delivery Feedback

Nov 17, 2024

Thank you.

BelmontBum

Site Experience Feedback

Nov 16, 2024

Worked with Caleb and appreciate his knowledge and professionalism.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Search function on mobile is a little cluttered. Not enough room to get a complete look at what I’m typing.

James

Site Experience Feedback

Nov 16, 2024

They had what I was looking for. Quality and price were both good

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

The Pangea 5-shelf audio equipment racks (2) arrived on time and were very well packed. Assembly was easy. My only criticism is that the "wood tone" veneer is very thin, (almost like paper) and is very easily damaged.

plank

Site Experience Feedback

Nov 15, 2024

bought something. got offered a chance for a gift certificate. answered questions.

Waltlove

Site Experience Feedback

Nov 15, 2024

Great I have bought from you over the years, I still get your catalogs.

hanksan

Site Experience Feedback

Nov 15, 2024

This site is highly regarded in the DIY speaker builder community along with the audio recording industry. I wanted an alternative to Amazon and found on in AA.

PGH Audio

Site Experience Feedback

Nov 15, 2024

Very easy to use