Scuba.com Reviews - 1,357 Review - 9.2/10
2021
Winner
Circle of
Excellence
10 years
Scuba.com Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 85% |
Neutral | 11% | 11% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Scuba.com
Showing 41 - 60 of 1,357
David H.
Site Experience Feedback
Nov 16, 2024
Scuba.com is a fantastic, one-stop shopping site for the best scuba brands.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wojo
Site Experience Feedback
Nov 16, 2024
No complaints whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gordo
Site Experience Feedback
Nov 16, 2024
Email link for the product I was interested in brought me directly to the appropriate website page. All parts of the web page functioned well and the Apple Pay option was very convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cowboy
Site Experience Feedback
Nov 16, 2024
easy transaction
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Z.N.S
Site Experience Feedback
Nov 15, 2024
I am very happy with the results and all the info was very informative I didn't have any trouble with the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Post-Delivery Feedback
Nov 15, 2024
Everything was fine. I ordered the wrong size and returned. waiting on the replacement
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Whiz
Site Experience Feedback
Nov 14, 2024
Attempted to use military discount program but missed out on the code sent to me
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ashliz
Site Experience Feedback
Nov 13, 2024
It was quick and easy and to the point. I liked the easy browse.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Durham Dan
Site Experience Feedback
Nov 13, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Nov 13, 2024
Great prices!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
angus
Site Experience Feedback
Nov 12, 2024
Easy, efficient, fast. I have used Leisure Pro many times. Today I learned that it is now Scuba.com. I will continue to use and to recommend Scuba.com.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
hertz
Site Experience Feedback
Nov 11, 2024
Everything for any diver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LoneWolf
Site Experience Feedback
Nov 11, 2024
Great as usual
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed
Site Experience Feedback
Nov 11, 2024
Very good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
TogFather
Site Experience Feedback
Nov 11, 2024
I had a great time on the website, deals were awesome and selection was killer. I'll definitely be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stef
Site Experience Feedback
Nov 07, 2024
super easy website and ordering process is top notch.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Stef
Post-Delivery Feedback
Nov 11, 2024
easy experience and fast delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hydro
Site Experience Feedback
Nov 04, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hydro
Post-Delivery Feedback
Nov 11, 2024
I should have contacted customer service about mask sizing. It was too narrow. As for the remaining item, I’ve not looked at them or they’re on back order.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Loves 2 dive
Site Experience Feedback
Nov 10, 2024
Great prices overall. Hopefully the estimate delivery is accurate and if so it’s super fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Great website. It’s easy to use. Devin and Charlie have great customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »