Scuba.com Reviews - 1,357 Review - 9.2/10
2021
Winner
Circle of
Excellence
10 years
Scuba.com Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 85% |
Neutral | 11% | 11% |
Negative | 5% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
7.9 out of 10
Recent Reviews for Scuba.com
Showing 1 - 20 of 1,357
CJB
Site Experience Feedback
Nov 24, 2024
Simple and basic website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diver00
Site Experience Feedback
Nov 24, 2024
Good experience overall bought 2 dive lights on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sly
Site Experience Feedback
Nov 24, 2024
Nothing really, I like Scuba.com better even than amazon... I think it's the authority behind the site but overall yes, I like shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chris P
Site Experience Feedback
Nov 24, 2024
Excellent service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scottie
Site Experience Feedback
Nov 24, 2024
Nice selection of socks, easy to fine and order!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mugzzzee
Site Experience Feedback
Nov 24, 2024
The website is easy to navigate. The selection is awesome. No negatives.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scottsman
Site Experience Feedback
Nov 07, 2024
Did general google search and saw add for what I was looking for (familiar brand) at a very reasonable price. Overall site experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scottsman
Post-Delivery Feedback
Nov 24, 2024
The product description, via Amazon, was a bit deceptive. I thought I was ordering 1ml neoprene wet suit, but it was a dive skin and not neoprene.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 23, 2024
This was very easy. I googled the item I needed and scuba.com had the best price in googles shopping section. I clicked on the google image and it took me to scuba.com. I’d already had a user id from past purchases. Signed on and checked out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Larry
Site Experience Feedback
Nov 23, 2024
Great value for the product purchased and even better with the Military Discount being applied!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jace
Site Experience Feedback
Nov 23, 2024
Best prices I have ever seen.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ers
Site Experience Feedback
Nov 23, 2024
First time buyer. Very happy with the experience. Was using an other scuba online store but probably will be using this one from here on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ani
Site Experience Feedback
Nov 23, 2024
I would have liked to see more reviews and the reviews highlighted a bit more. I base my purchases on that and I had to check other sites to see the reviews for this purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rene
Site Experience Feedback
Nov 23, 2024
all good --looking forward to doing more biz
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MelissaH
Site Experience Feedback
Nov 23, 2024
Great! Easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Feinlein
Site Experience Feedback
Nov 23, 2024
Great simple experience and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zeroboldsnake
Site Experience Feedback
Nov 22, 2024
There was no dimension detail list on the TUSA gear bag for the three sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katja
Site Experience Feedback
Nov 22, 2024
Easy checkout, good value for money, nice discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Please make it easier for tax exempt organizations to checkout without having to call and jump hoops!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2024
first time buying an Akona wetsuit, was very pleased with the fit and quality
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 7
- Full ratings for this review »