dog.com Reviews - 64 Reviews - /10
2016
Winner
Circle of
Excellence
1 years
dog.com Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for dog.com
Showing 41 - 60 of 64
A
Site Experience Feedback
Mar 07, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dogowner
Site Experience Feedback
Mar 06, 2024
First tried to place order through mobile browser but submit button was covered by a floating security icon. Annoying!
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Darv
Site Experience Feedback
Mar 04, 2024
Very professional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gianaaa
Site Experience Feedback
Mar 02, 2024
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bludogs
Post-Delivery Feedback
Feb 26, 2024
I ordered collars in dec of 23 they have still not arrived. I reordered the collars and some other doggie things the first of Feb and they also have not shipped as of today. I have given several email messages as to what is going on, why are my orders not being shipped, but no answers they just refer me to my order status. And that says they're on hold. I ask why, no reply. THere is NO phone number so i can talk with a human, it is very discouraging. I guess i am done doing business with dog.com
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Woodrow’s mom
Site Experience Feedback
Feb 17, 2024
Excellent
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 16, 2024
I was expecting to receive a 25 percent discount on my order but did not receive it. I could find no explicit details regarding the discount. It was only AFTER I purchased was there information about the discount. Not very happy about that as it was one of the factors for me choosing to purchase from Dog.com.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Kristin
Site Experience Feedback
Jan 24, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MK
Site Experience Feedback
Jan 08, 2024
I wasn’t happy that it wasn’t obvious there was a weight charge on the buckets I purchased.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hud
Site Experience Feedback
Dec 31, 2023
Having very slow internet right now but everything seems good 👍🏻
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kitten
Site Experience Feedback
Dec 30, 2023
It was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JP Beaumont
Site Experience Feedback
Dec 27, 2023
Recommended by breeder for new puppy. Very easy to order
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Site Experience Feedback
Dec 13, 2023
It was easy and a lot to chose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Post-Delivery Feedback
Dec 26, 2023
The dog fence is to large. I’d like to return it. The box is intact I never opened it. No one has contacted me yet
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Danillo
Site Experience Feedback
Dec 19, 2023
Excelent
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Erin
Site Experience Feedback
Dec 17, 2023
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Dissapointed
Site Experience Feedback
Dec 17, 2023
you have been out of my autoship order for months. i increased the size of the product (large bones instead of medium) when I last I ordered. now you have no sizes and the alternatives are "not eligible for discount" VERY UNHAPPY
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
DT
Site Experience Feedback
Dec 11, 2023
Always a pleasure
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mich
Post-Delivery Feedback
Dec 10, 2023
Special delivery refrigerated product received still cold, very pleased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cloves
Site Experience Feedback
Dec 09, 2023
Overall pretty good - I like the understanding of what was in-stock versus oversold. It seems like the menu options may not pull all available products on the website in that category.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DD
Site Experience Feedback
Nov 25, 2023
Nice website, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DD
Post-Delivery Feedback
Dec 05, 2023
Ice Melt for animals very good for dogs paws and Ice melt very fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »