dog.com Reviews - 64 Reviews - /10
2016
Winner
Circle of
Excellence
1 years
dog.com Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for dog.com
Showing 1 - 20 of 64
Excellent website
Site Experience Feedback
Oct 05, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
Keep up the great work
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DiamondDiva
Site Experience Feedback
Sep 19, 2024
Site is easy to navigate and purchase on. I also contacted customer service with questions on what I ordered. They were extremely responsive which is why I purchased from Dog.com. The item was also on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
frustrated
Site Experience Feedback
Sep 16, 2024
Things are low or out of stock too often. I run a training business and give out supplies to my students.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Shan W
Site Experience Feedback
Aug 03, 2024
easy to order online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie Lucy
Site Experience Feedback
Aug 06, 2024
Website is easy to maneuver , first time order, really cannot give opinion on products till I receive them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
collar chick
Site Experience Feedback
Aug 13, 2024
quick in and out orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lesa
Site Experience Feedback
Aug 07, 2024
I had trouble with your website from this morning. I kept checking it all day, finally it was fixed! Because I always get a quality product from you!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CJG
Site Experience Feedback
Aug 03, 2024
Great site I've been a customer for a few years and I love dog.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ana
Site Experience Feedback
Aug 02, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 26, 2024
I found using the web site ordering and checking out were very slow.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Luc
Site Experience Feedback
Jul 22, 2024
Nice website design
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 17, 2024
Have had hassle with getting OK from vet clinic.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dave
Site Experience Feedback
Jul 16, 2024
Easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
The items I purchased were recommended by my groomer. I have a very matted collie.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nhart
Site Experience Feedback
Jun 19, 2024
We will see. I haven’t received what I ordered yet
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jillie
Site Experience Feedback
Jun 15, 2024
Good price and easy check-out. 👍
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 11, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 09, 2024
My original order was going to be for more than $99 because I saw note that I would get shipping for $3.99, however the shipping cost that appeared was $5.99. I asked question in Live Chat and my Live Chat kept getting closed by "Joe". I reduced my order to around $80 and the shipping cost was the same $5.99.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »