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dog.com Reviews - 64 Reviews - /10

Dog.com is your online destination for everything dog, from your favorite dog products to their online dog forum.
Circle of Excellence - dog.com

2016
Winner

Circle of
Excellence

1 years

dog.com Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for dog.com

Showing 21 - 40 of 64

Sunny

Site Experience Feedback

Jun 08, 2024

I work in dog rescue and we love your slipleads!

Trish

Site Experience Feedback

Jun 02, 2024

Easy checkout. Good price and only website I. Am find this product.

Online Shopper

Site Experience Feedback

May 26, 2024

Good

Pat

Site Experience Feedback

May 24, 2024

Good prices ,easy to use.

Dee

Post-Delivery Feedback

May 22, 2024

I was satisfied with dog.com but the manufacturer of the dog dishes I bought needs to quit putting their label in the dog dish itself. I had a very hard time removing the label and the glue used to secure the label.

Happy dogs

Site Experience Feedback

May 08, 2024

Love it

jojo

Site Experience Feedback

May 07, 2024

Everything was okay except for the shipping charge...too high

Alley

Site Experience Feedback

Apr 26, 2024

Website is very easy to use


Post-Delivery Feedback

May 05, 2024

I highly recommend Dog.com, the prices are reasonable and I trust their products.

Mmarabs

Site Experience Feedback

May 05, 2024

Best price offered on product

Spoiled Maltese

Site Experience Feedback

Apr 27, 2024

I always can count on the best deals and quality of items.

Ruby Detroitica

Site Experience Feedback

Apr 25, 2024

I feel orders over $100 should have free shipping. Need more rawhide options. Otherwise good interface.

Shelly

Site Experience Feedback

Apr 03, 2024

It was ok. I found myself going back and forth to double check the effects


Post-Delivery Feedback

Apr 15, 2024

Can't get a response. Company. Charged for both products only received one

Online Shopper

Site Experience Feedback

Apr 14, 2024

Not so good, I'm afraid. Check out was confusing. I had a code for $10 off but it said I'd already used it :( It also said that the $10 off was emailed to be back in February, but I don't' have it.

Marcel

Site Experience Feedback

Apr 14, 2024

Great

Cece

Site Experience Feedback

Apr 12, 2024

I don’t have no complaints at all

Tricy

Site Experience Feedback

Mar 24, 2024

Great


Post-Delivery Feedback

Apr 03, 2024

Products and service was great

ANSTZYA

Site Experience Feedback

Mar 29, 2024

Chewy’s much easier. Shipping costs way too high! (3 x the cost of the item purchased) …terrible

Km

Site Experience Feedback

Mar 21, 2024

Service was fine

Lily

Site Experience Feedback

Mar 20, 2024

I found it hard to change the quantity once I’m in checkout without starting over. The mg I need was out of stock.

Pammie

Site Experience Feedback

Mar 08, 2024

Great transaction, and I’ve bought these products before