BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2016

The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences.
This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2016 Circle of Excellence was August 1, 2015 through July 31, 2016. Please join us in congratulating the 2016 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WONCOMPANY DESCRIPTION
17
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in...Read More
16
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...Read More
15
Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo...Read More
15
The Perfume Spot
14
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra...Read More
14
Gourmet Belgian Chocolate Brownie Gifts.
14
QVC.com, the online shopping destination for QVC, offers customers a full line-up of brand name and quality products .Vi...Read More
13
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of...Read More
12
CD Universe offers low prices on a tremendous selection of over 800,000 CDs, MP3 Downloads, DVDs, video games, thousands...Read More
11
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ...Read More
10
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, ex...Read More
10
ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H...Read More
10
We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha...Read More
10
Musician's Friend offers a very wide range of musical instruments, equipment and accessories for the modern musician, fr...
9
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories.Read More
9
Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an...
9
Discount Contact Lenses
9
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,...Read More
8
Austin Kayak
8
Dave and Adam's Card World in an online retailer that provides a diverse selection of sports card, collectible, and memo...Read More
8
EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ...
7
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp...Read More
7
DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar...
7
Petguys.com offers a variety of pet supplies at wholesale prices.
6
Guitar Strings and Beyond
6
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ...Read More
6
Pyramyd Air, Ltd.Read More
6
Riders Domain
6
Rocky Mountain ATV/MC offers products from top brands like Fox Racing, Fly Racing, Tusk, Alpinestars, FMF, Acerbis, Pivo...Read More
6
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor...Read More
6
etrailer.com is a leading online retailer of custom-fit towing accessories providing trailer hitches, bike racks, cargo ...Read More
5
Beanilla
5
DiscountFilters.com
5
Do It Yourself Pest ControlRead More
5
Drs. Foster & Smith
5
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods...Read More
5
Late Model Restoration
5
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar...Read More
5
PureFormulas
5
Scuba.com is proud to be known as one of the world's leading suppliers of all brand-name scuba dive and snorkel gear at ...Read More
5
Shop Tirebuyer.com for top tire and wheel brands, super-fast delivery, and easy local installation at a tire shop you kn...Read More
4
AllStarHealth.com was founded to provide quality, brand name health supplements at a reasonable price. Due to the expens...Read More
4
Brighton.com
4
Carousel Designs
4
CyberweldRead More
4
DiscountFurnaceFilter.com
4
Ink Technologies is internet retailer of genuine and compatible toner cartridges, ink cartridges, and solid ink, has bee...Read More
4
Ken's Sewing Center
4
Parts Dr is a source for appliance parts online. They carry thousands of original appliance parts from most major applia...Read More
4
ProTrainings
4
RPP Hobby is a hobby shop located in Ukiah, CA which is the best source for all things radio control. RPP excels at prov...
4
RacingUSA.com
4
Replacements, Ltd.
4
San Francisco Salt Company
4
Steven Singer Jewelers
4
Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications.Read More
4
Yankee Candle Company is an American manufacturer and retailer of scented candles, candleholders accessories, and dinner...Read More
4
iAllergy
4
www.paperandmore.com
3
Beauty Care Choices is an online retailer of beauty products, providing a diverse selection of hair, skin and nail care ...Read More
3
Dharma Trading Co.
3
Lukie Games will always buy your working, good condition used video games and systems! Lukie Games gladly ship worldwide...Read More
3
Mack's Prairie Wings
3
OrnamentShop
3
Perfect Memorials
3
Pink Princess
3
Professional Supplement Center
3
Prosource.net
3
RealTruck offers more than 500,000 truck accessories. If it goes on or in a pickup, we have it. Tonneau covers, nerf bar...
3
Running Warehouse is a US-based online running specialty store that offers a wide selection of running shoes, clothing, ...Read More
3
Sweetwater
3
CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor...
2
At Brahmin, they are all about the details. Since 1982, they have been creating handbags and accessories that combine fu...Read More
2
Brilliant Earth is an American company that sells jewelry featuring diamonds and other gemstones that are asserted to be...Read More
2
ChristianCinema.com
2
Chubby Mealworms
2
Doubleinks.com offers a wide range of Ink and Toner selection for Apple, Brother, Canon, DELL, Epson, Hewlett Packard, I...
2
Fairhaven Health offers comprehensive support for the fertility and reproductive health needs. With science-based formul...
2
Harvestessentials.com
2
Microbattery.com
2
Shop designer fragrances, perfume, and cologne. Shop over 14,000 authentic designer fragrances. Save 25 - 75% off your o...Read More
2
Tactics is your online boardshop - snow, skate, surf, gear and style. Authorized online dealer, all the best brands, sat...Read More
2
Tires-easy.com has a huge inventory of tires for cars, trucks, SUVs, CUVs, Vans, ATVs, UTVs, lawn tractors & garden equi...
2
US Cargo Control
2
Wicked Whoopies
2
YarnSupply.com
2
www.ineedahubcap.com
1
Alen Corp
1
Bob's Cycle Supply
1
DKOldies
1
Gemvara
1
Hanks Clothing
1
Get the lowest prices and best selection of DJ equipment, lighting, sound trussing at I DJ NOW.Read More
1
ProSound And Stage Lighting
1
US Patriot Tactical
1
strongsupplementshop.com

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WON
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9
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7
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5
5
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3
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3
3
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2
2
2
2
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2
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2
2
RETAILERYEARS WON
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2016

Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 3,500 retailers in our Network, our 2016 Bizrate Circle of Excellence winners represent the top 5.8% in customer satisfaction. Platinum level winners, the top 2.7% in 2016, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.

* The award period for the 2016 Award was August 1, 2015 through July 31, 2016. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is now a division of Connexity, Inc. For more information about our program, or to learn more about Bizrate Insights surveys, please contact us at BizrateInsights@bizrate.com.