Crucial Reviews - 4,680 Review - 9.2/10
2016
Platinum
Circle of
Excellence
15 years
Crucial Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 84% |
Neutral | 11% | 11% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5.8 out of 10
Recent Reviews for Crucial
Showing 1 - 20 of 4,680
blon
Site Experience Feedback
Nov 21, 2024
The motherboard compatibility thing didn't seem to work. It previously did a few weeks ago so I know the RAM sticks will be compatible, but tried double checking before purchase and didnt work. It would let me select my laptop information but never update to say compatible or not.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Eddie A
Site Experience Feedback
Nov 21, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TITO
Site Experience Feedback
Nov 21, 2024
GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Nov 21, 2024
All good, only fixed incomes of a retiree kept me from larger purchases!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MusicMan
Site Experience Feedback
Nov 21, 2024
No problems! I was looking for a hard drive to use with my iPhone. I had an idea of what I was looking for and the Black Friday deal made it too good to pass up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beckie
Site Experience Feedback
Nov 21, 2024
when it went to Amazon for payment information, I would have liked to see card was last used before my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carkro
Site Experience Feedback
Nov 21, 2024
The only comment I have is that some of the moves to another page takes longer than would be expected. Other than that, all good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suta
Site Experience Feedback
Nov 01, 2024
it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suta
Post-Delivery Feedback
Nov 21, 2024
Suta
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Jeff H
Site Experience Feedback
Nov 21, 2024
I have used many different memory manufacturers, but Crucial is my go-to for low profile laptop RAM. I also like their RAM for custom gaming desktops.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Nov 21, 2024
Process for purchasing was easy and seemless
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Allie
Site Experience Feedback
Nov 21, 2024
It's the best website to get an SSD external drive. Great deals magnificent product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
scanner did not work, found memory by product name and model
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lorancarol
Site Experience Feedback
Nov 21, 2024
Overall good. Scan system app did not function but the menu to find my system was comprehensive and the rest of my experience was fully functional
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pvtsax
Site Experience Feedback
Nov 21, 2024
The website is rather slow when compared to competitors like Amazon/Newegg. I also would prefer the compatibility portion to function the way it does. I would much prefer it to persist on the product details screen and allow for me to check multiple system options. From what I saw, there didn't seem to be a "compare product" option. This is a VERY important feature for consumers in the tech world. Beyond all these criticisms, the look and feel of the site is good. The menus are easy to navigate and products are clearly available to users.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Tech5
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
I am purchasing an external SSD and I like the way that different product lines are displayed next to each other for a clear view of which fits the best of my need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OUHarleyMan
Site Experience Feedback
Nov 21, 2024
Was just good but didn’t like the cost to ship
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
dave
Site Experience Feedback
Nov 21, 2024
Very good value for the best product from Micron
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Matt S
Site Experience Feedback
Nov 21, 2024
Easy ordering process. Easy to identify the memory needed. Quick shipping and the chipset was on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Surya
Site Experience Feedback
Nov 21, 2024
Overall a good experience. But the option to check the compatible RAM is not showing results clearly. in other words, the site should show the hardware is compatible or not in a separate column. Using the downloaded exe, the sytem check doesn't give any results. Need to improve to giveing feedback, whether the it works or not.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »