zZounds Reviews - 4,966 Post-Delivery Reviews - 9.6/10
zZounds Rating
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19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,597
Online Shopper
Site Experience FeedbackJun 22, 2026
Good experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
X2Tapp
Site Experience FeedbackJun 22, 2026
I came to purchase a rear instrument and was able to purchase it and went through the credit. Check-in was approved with no hassles whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gary O
Site Experience FeedbackJun 22, 2026
Great retail experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Strawberry
Site Experience FeedbackJun 22, 2026
I needed a nut for a stratocaster neck. I always go for Tusq XL. I found it on the website right away and bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
5Cauac
Site Experience FeedbackJun 22, 2026
The selection is fantastic and the buying process a breeze. I love this site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 22, 2026
I had to enter my address 5 times. That was bery annoying!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Jay
Site Experience FeedbackJun 22, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Wandey Bala
Site Experience FeedbackJun 22, 2026
was truly impressed with the website. The shopping experience is incredibly simple, fast, and intuitive. The financing options and opportunities they provide genuinely make a huge difference for artists, making professional gear and dreams far more accessible. It’s inspiring to see a company that truly supports musicians and helps so many professionals achieve excellence in their craft. I’m sincerely grateful for the opportunity to purchase high-quality products at fair prices and with such accessible payment options. That kind of support makes a real impact on the lives of people who live for music.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dispozal
Site Experience FeedbackJun 22, 2026
I love zzounds.com. They make it easy for me to get what I need and pay when I can pay.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spatchies
Post-Delivery FeedbackJun 22, 2026
Love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Berlynn
Site Experience FeedbackJun 22, 2026
Decent, easy, fast. Per usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Music bill
Site Experience FeedbackJun 22, 2026
No problems, pretty easy and fast,clear.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Henry
Site Experience FeedbackJun 22, 2026
good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rodi
Site Experience FeedbackJun 22, 2026
Everything was clear. TY
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Arizona Bill
Site Experience FeedbackJun 22, 2026
This place is like, cool man! You can get all the gear ya want real easy. Even if ya gotta pay for it for a little while.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DaJuan
Site Experience FeedbackJun 22, 2026
Nice experience
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ob
Site Experience FeedbackJun 22, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rob
Site Experience FeedbackJun 22, 2026
Zzounds is always a great experience. The hardest thing about buying from Zzounds is deciding which one to buy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Topp
Site Experience FeedbackJun 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Site Experience FeedbackJun 22, 2026
I love it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ- AL
Site Experience FeedbackJun 22, 2026
ZZZ has many selections. Alotnof onformation and amazing deals! Ive bought 2 systems from them and couldnt be more happy with the payment plans. Ive had to service my first dj controller, and i gottta admit they took care ofnme like if inwere one of their own. Amazing service!! Thank youu!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EdDuck
Post-Delivery FeedbackJun 22, 2026
there was an issue with the delivery process of my order, however, I do not believe it is the fault of Zzounds. I believe the fault is with USPS. I do appreciate how the folks at Zzounds responded and resolved the issue. I will indeed buy from Zzounds again.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 10
Steve Dave
Site Experience FeedbackJun 22, 2026
Very good experience!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
artfan
Site Experience FeedbackJun 22, 2026
Using zzounds was simple, easy and straight to the point. No complaints whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ChattLALV
Site Experience FeedbackJun 22, 2026
Awesome experience with zZounds website and customer service! The site is easy to navigate through and the selections are amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
C Beers
Site Experience FeedbackJun 22, 2026
Was looking for a specific product that was out of stock locally and from the manufacturer site. Ended up being able to pick up the item here along with some extra cloths and picks. Easy to use UI, quick checkout, all around solid.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Roger L
Site Experience FeedbackJun 22, 2026
positive experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mark
Post-Delivery FeedbackJun 22, 2026
I tend to buy brands that I know already...have only really had one purchase I was not happy with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Nick
Site Experience FeedbackJun 22, 2026
Always have what I want in stock and super fast shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
paulsonaire
Site Experience FeedbackJun 22, 2026
Favorable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackJun 22, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TWhite
Site Experience FeedbackJun 22, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jcarter
Site Experience FeedbackJun 22, 2026
awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nicky Lance
Site Experience FeedbackJun 22, 2026
Love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sssoundssss
Post-Delivery FeedbackJun 22, 2026
best way to play and safe
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 3
Juice
Site Experience FeedbackJun 22, 2026
Easy as pie!
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Thesensie92
Post-Delivery FeedbackJun 22, 2026
Hey man I just financed a great keyboard great for the kids or my gigs as well. Zzounds made it possible for me to get this keyboard in tough times!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
BassyB
Site Experience FeedbackJun 22, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mike
Site Experience FeedbackJun 22, 2026
This was great to be able to do a payment plan that didnt require a credit check. the items are for my daughters 14th birthday next month.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jellbottom
Site Experience FeedbackJun 22, 2026
zZounds is the bomb
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tkelley
Site Experience FeedbackJun 22, 2026
It’s was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 22, 2026
Everything went smoothly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 22, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BlazinBilly
Site Experience FeedbackJun 22, 2026
Easy to use and a great place to find everything you are looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunny
Post-Delivery FeedbackJun 22, 2026
Excelente servicio muy feliz con mi compra
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Myleen Roberts
Site Experience FeedbackJun 22, 2026
Hold time 7+ mins
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mick
Site Experience FeedbackJun 22, 2026
I only order from zZounds. Excellent service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Shawn
Post-Delivery FeedbackJun 22, 2026
Got a set of mics to record drumming the shed and they sound AMAZING!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Manny
Site Experience FeedbackJun 22, 2026
Very satisfied overall
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10