zZounds Customer Reviews
zZounds holds a 9.6/10 overall rating and 5,158 verified post-delivery reviews on Bizrate.
zZounds Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 91% |
 Neutral | 4% | 6% |
 Negative | 4% | 3% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,508
JD
Site Experience FeedbackAug 3, 2026
Nice experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
honey
Site Experience FeedbackAug 3, 2026
As an independent artist, purchasing equipment is difficult & paying in payments makes it a lot easier. Tysm zzounds ily long time!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baker69
Site Experience FeedbackAug 3, 2026
Zzounds allows us all to chase our dreams through the ease of getting the gear we need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bigga
Site Experience FeedbackAug 3, 2026
Was great espirience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diehard78
Site Experience FeedbackAug 3, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The blue note
Site Experience FeedbackAug 3, 2026
The interest free payments help me decide to purchase it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jonky
Site Experience FeedbackAug 3, 2026
No complaints. 10/10!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
GTM
Site Experience FeedbackAug 3, 2026
Quick, easy, thoroughly explained process!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
It was quite easy and relaxing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dj Angie
Site Experience FeedbackAug 3, 2026
Everything I purchase from Zzounds has been a great experience for me. It’s simple to order and I love the fast delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackAug 3, 2026
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eddie
Site Experience FeedbackAug 3, 2026
Purchase Experience I had an excellent purchase experience from start to finish. The website was easy to navigate, making it simple to find exactly what I was looking for. The checkout process was fast, secure, and hassle-free. The pricing was competitive, and I appreciated the clear product information and order updates throughout the process. Shipping was prompt, and my order arrived on time and in great condition. Customer service was also responsive, friendly, and helpful whenever I had a question. Overall, I was extremely satisfied with my experience and would definitely recommend this company to others. I look forward to purchasing from them again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jf
Site Experience FeedbackAug 3, 2026
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessy
Site Experience FeedbackAug 3, 2026
I really like your competitive prices, and nobody can match your financial terms. So I'm sold on zzsounds for all my musical gifting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
erik
Site Experience FeedbackAug 3, 2026
Convenient and fast
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
legacey
Site Experience FeedbackAug 3, 2026
Good , yall did good fool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackAug 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Psilo
Site Experience FeedbackAug 3, 2026
I’m very pleased with this transaction and can’t wait to get my IK Multimedia sub and arc audio room correction!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Aidan R
Site Experience FeedbackAug 3, 2026
Quick and easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabe
Site Experience FeedbackAug 3, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BigT
Site Experience FeedbackAug 3, 2026
Overall experience so far great see the condition of my items and I would recommend this site, wish there was more selection of strings and picks.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackAug 3, 2026
The website is very user-friendly. The no credit check feature is the best thing ever. Not very many people can just go out and pay cash for DJ equipment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Phoenix
Site Experience FeedbackAug 3, 2026
It was great and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Obscure
Site Experience FeedbackAug 3, 2026
Fast easy checkout and I love the option for credit free payment options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No
Site Experience FeedbackAug 3, 2026
Quick no hassle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bassHE
Post-Delivery FeedbackAug 3, 2026
Easy no-hassle online ordering with option to buy in installments without credit check. Item was in stock at competitive price and accurate delivery estimate within a week.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Georgio
Site Experience FeedbackAug 3, 2026
You guys are asking a lot of questions
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
GP
Site Experience FeedbackAug 3, 2026
Had a mixup with my phone browser. Called got help quickly. Order completed successfully.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The real McCloy
Site Experience FeedbackAug 3, 2026
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Merfry
Site Experience FeedbackAug 3, 2026
Simple easy shopping experience 😌
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dec
Site Experience FeedbackAug 3, 2026
Smooth going from search to checkout.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
413 Entertainment - Michigan
Site Experience FeedbackAug 3, 2026
Amazing website used you guys a lot in 2023-2024 to get my business up and going and now I’m coming back to upgrade a lot of items these last two orders were just the start I’m going to be buying everything I can on here!! You guys are awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DC
Site Experience FeedbackAug 3, 2026
ZZounds was only reputable location with an open box deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lana
Site Experience FeedbackAug 3, 2026
I always order my studio equipment and it’s never a let down
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike M
Site Experience FeedbackAug 3, 2026
It was great. Got exactly what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yomommafatashail
Post-Delivery FeedbackAug 3, 2026
Found the right guitar foot pedal after a long search
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 9
Wiz
Site Experience FeedbackAug 3, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweetfknbone
Site Experience FeedbackAug 3, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oriens6
Site Experience FeedbackAug 3, 2026
Excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tmoore614
Site Experience FeedbackAug 3, 2026
Always a positive experience ordering from zZounds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Site Experience FeedbackAug 3, 2026
It was very good overall, the product came as a suggestion on google and it was the best price I could find.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Old man
Site Experience FeedbackAug 3, 2026
First time user very impressed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bushwhacka
Site Experience FeedbackAug 3, 2026
Website is easy to go through, and to find products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chipmunk
Site Experience FeedbackAug 3, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Nick
Site Experience FeedbackAug 3, 2026
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Excellent products, excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ouchy
Post-Delivery FeedbackAug 3, 2026
Play to pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Great experience, great product selection and no credit check!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 3, 2026
Green
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Foxy Nation
Site Experience FeedbackAug 3, 2026
Love this place
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10