zZounds Reviews - 4,953 Post-Delivery Reviews - 9.6/10
zZounds Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
19 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,580
Thankfulloldguy
Site Experience FeedbackJun 19, 2026
I love zZounds. I have purchased alot of guitars from you and you make it so easy. I will continue to purchase more in the future. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sedy
Site Experience FeedbackJun 19, 2026
The website is very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Curly
Site Experience FeedbackJun 19, 2026
So far, so good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CT
Site Experience FeedbackJun 19, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mar510!
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wealth Jets 27
Site Experience FeedbackJun 19, 2026
great experience, thanks to Bolo Da Producer, excited to build my studio
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Itsboyo
Site Experience FeedbackJun 19, 2026
Was a very fast and easy ordeal so far very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
renzr4
Site Experience FeedbackJun 19, 2026
I really appreciate the payment options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
moto
Site Experience FeedbackJun 19, 2026
It was a pleasant experience and I have no complaints. The payment plan options are pretty cool.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bought4you
Site Experience FeedbackJun 19, 2026
Couldn't ask for more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vega
Site Experience FeedbackJun 19, 2026
Easy to navigate to purchase. Love the payment options & fast delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PJ
Site Experience FeedbackJun 19, 2026
Awesome as long as I can get my stuff!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Steve
Site Experience FeedbackJun 19, 2026
It is easy to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
X x
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Koh3let
Post-Delivery FeedbackJun 19, 2026
How did my experience go? Same as always. Quick and easy. Ssounds like Zzounds. - You're welcome. That's a freebie. Go ahead and use it wherever you like. <3
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Yodi
Site Experience FeedbackJun 19, 2026
I had a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mart
Site Experience FeedbackJun 19, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jsmith
Site Experience FeedbackJun 19, 2026
As always I was able to easily find what I was looking for the prices were right the selection was great so I made the purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BHolc
Site Experience FeedbackJun 19, 2026
Very clear and concise layout no problems whatsoever with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lala
Site Experience FeedbackJun 19, 2026
It was great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 19, 2026
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dai
Site Experience FeedbackJun 19, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Coach perez
Site Experience FeedbackJun 19, 2026
Never have any issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Funky Rod
Site Experience FeedbackJun 19, 2026
Everything I've ordered from źz sounds has been excellent and on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Acidman1969
Site Experience FeedbackJun 19, 2026
Easy website for ordering musical equipment. Great payment plans!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chuck
Site Experience FeedbackJun 19, 2026
Was a easy took minutes to finish wish all site work like this
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cvi
Site Experience FeedbackJun 19, 2026
Oh, my experience was absolutely great! The process was fantastic—especially since they didn’t check credit. I have a very low credit score, so this will really help a lot of musicians and people interested in continuing their music production. It’s truly a huge support for people like me—I genuinely appreciate that a site like this exists! I’d love to see some improvements though: expanding the catalog of plugins and adding more items like control surfaces, mixers, and the latest MIDI controllers that have come out this year.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Itschato1
Site Experience FeedbackJun 19, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freedom Lyles
Site Experience FeedbackJun 19, 2026
very easy multiple options awesome site !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackJun 19, 2026
Great opportunity!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dgee
Site Experience FeedbackJun 19, 2026
Website is real good. Love the selection of products. Prices are fair. I really love that I can make monthly payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
Always a smooth transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Soulfree1
Site Experience FeedbackJun 19, 2026
Great experience today with my purchase on zZounds website. I’m very excited to receive my purchase made easy. Thank you sound for making it possible in this economy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sundown
Post-Delivery FeedbackJun 19, 2026
I thought it was pretty good! I had a rough time waiting for the guitar but that was definitely more on FedEx than zzounds. I had a good experience and everything got here okay!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 6
- Customer Support: 10
Nonso
Site Experience FeedbackJun 19, 2026
Easy to use.Ease of payment and good deals. Very very fast FREE shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 19, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cyn
Site Experience FeedbackJun 19, 2026
Love your pay over time option!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
corolla
Site Experience FeedbackJun 19, 2026
great job
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Zirt96
Site Experience FeedbackJun 19, 2026
Always a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jona
Site Experience FeedbackJun 19, 2026
gr
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Jonny
Site Experience FeedbackJun 19, 2026
All the options available for inventory is laid out with all options in view and nothing to hide. Best possible price and finance options are also easy to navigate and I have always found myself browsing zzounds first to see if what I am looking for is available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Necie
Site Experience FeedbackJun 19, 2026
I really enjoyed this experience with zZounds!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rozwell
Site Experience FeedbackJun 19, 2026
I love this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MrRunItUp
Site Experience FeedbackJun 19, 2026
My overall experience was excellent. The website was easy to navigate, and I found exactly what I was looking for without any issues. This is my second time purchasing from zZounds, and both experiences have been smooth and hassle-free. I appreciate the great selection, simple checkout process, and reliable service. I look forward to doing business with zZounds again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Mugszie
Site Experience FeedbackJun 19, 2026
Easy to access, love the payment offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Tom
Site Experience FeedbackJun 19, 2026
Awesome site and customer service. Alex D. is the man!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Smackdown
Site Experience FeedbackJun 19, 2026
I ordered from this site all the time for my Dj accessories they never disappoint. They’re great with delivery and the prices are awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brad
Site Experience FeedbackJun 19, 2026
Very smooth and easy so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GTC3
Site Experience FeedbackJun 19, 2026
ZZounds website is pretty straight forward, easy to use, and it never seems to have any glitching. Good experience overall.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fretta
Site Experience FeedbackJun 19, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9