zZounds Reviews - 4,969 Post-Delivery Reviews - 9.6/10
zZounds Rating
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2025 Winner Platinum Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,578
Dave
Site Experience FeedbackJun 23, 2026
All good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Breadfan
Site Experience FeedbackJun 23, 2026
This website does a great service in allowing people with low budgets to get their dream gear.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
DaMan
Site Experience FeedbackJun 23, 2026
It was awesome.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Cowboy
Site Experience FeedbackJun 23, 2026
Enjoy my time shopping thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mr. G
Site Experience FeedbackJun 23, 2026
I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J.Jacobsun
Site Experience FeedbackJun 23, 2026
I dont like that the verification processs takes so long. It also would be cool if there were pictures posted of the open box stuff
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackJun 23, 2026
My overall interaction with the zZounds website today was positive. The site was easy to use, product information was clear, and I was able to find the equipment I was looking for without diffi
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jay C.
Post-Delivery FeedbackJun 23, 2026
I ordered a Mpc Sample on 4/20 it was on backorder until 6/16 when I canceled my order and ordered a Mpc Live 3 because it’s in stock. But all in all I’m still satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
Daniel Tull
Site Experience FeedbackJun 23, 2026
GREAT EXPERIENCE!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Austin
Site Experience FeedbackJun 23, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pop
Site Experience FeedbackJun 23, 2026
Wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chazduran
Site Experience FeedbackJun 23, 2026
Easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buff
Site Experience FeedbackJun 23, 2026
I love this place for the Artists!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MegaTrackOne
Site Experience FeedbackJun 23, 2026
Great Website. Navigating was smooth and intuitive. Getting what you need is simple and there are many options when it comes to payment. I highly recommend zZounds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
J Quake
Post-Delivery FeedbackJun 23, 2026
Very good store, with best deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Djcriz914
Site Experience FeedbackJun 23, 2026
Very quick easy love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Todo bien gracias
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Philosophical_Squirell
Site Experience FeedbackJun 23, 2026
My experience with zZounds was excellent. The website was easy to navigate, product information was clear, and the checkout process was simple and straightforward. I appreciated the selection of products and the ability to find what I was looking for quickly. The ordering process was smooth, and I felt confident throughout the transaction. Overall, a very positive shopping experience, and I would consider purchasing from zZounds again in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
shawn
Site Experience FeedbackJun 23, 2026
everything went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Diamnd El Cientifico
Site Experience FeedbackJun 23, 2026
I just bought my Pioneer DJ DDJ-FLX10 controller from zZounds, and the experience was incredible. The absolute best part has to be their 12-month no-interest payment plan. It lets you get your hands on top-tier professional gear without wiping out your bank account all at once. The checkout process is smooth, straightforward, and completely hassle-free. If you are looking to upgrade your setup or get new gear, this is easily the best online store out there, hands down. Highly recommended! ⭐⭐⭐⭐⭐
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rockstar
Site Experience FeedbackJun 23, 2026
Price and what I wanted very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dj Super Mario
Site Experience FeedbackJun 23, 2026
None
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Been Jammin'
Site Experience FeedbackJun 23, 2026
Good experience checking out. This is my second zzounds purchase, my first being the zVex Instant Lofi Junky, which I love very dearly
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
K9Gucci
Site Experience FeedbackJun 23, 2026
It’s easy to use and I’ve purchased high quality gear from here and have been satisfied with every purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThatDJBigBoy
Site Experience FeedbackJun 23, 2026
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Freddy
Site Experience FeedbackJun 23, 2026
I really like the fact that zZounds lets you pay for most items with No Credit Check, Interest Free payments. You don't see that these days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jodiaz57
Site Experience FeedbackJun 23, 2026
All good and fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Luis
Site Experience FeedbackJun 23, 2026
This is my favorite online music store. They have great prices and payment options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TD
Site Experience FeedbackJun 23, 2026
I’ve bought 3 guitars and a fender amp from this company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hippy
Site Experience FeedbackJun 23, 2026
zzounds never fails when it comes to a great experience, and product selection. I have always been able to checkout with ease and products have arrived quickly!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Durb!
Site Experience FeedbackJun 23, 2026
I found exactly what I was looking for quickly and easily it was fast to check out I love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Doyle
Site Experience FeedbackJun 23, 2026
I’ve had nothing but great experiences with Zzounds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 23, 2026
Good buy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
BobbyRu
Site Experience FeedbackJun 23, 2026
Good Experience Great Sales representatives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vanessa
Site Experience FeedbackJun 23, 2026
Ordered from zzounds before and love the experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brie
Post-Delivery FeedbackJun 23, 2026
It was an AMAZING, easy, very simple process!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Prime Perf
Site Experience FeedbackJun 23, 2026
Had a really good experience everything went great. Got things that I’ve really been looking forward to the payment process is epic. Looking forward to paying on time and having these amazing things in my studio finally a company that allows you to get the gear with trust first Vibes up.!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Peanut
Site Experience FeedbackJun 23, 2026
I've been shopping with zzounds for about 10 years and it's always good!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bmike
Site Experience FeedbackJun 23, 2026
Awesome and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lino
Site Experience FeedbackJun 23, 2026
Very quick and simple to find a plan that worked for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ PG
Site Experience FeedbackJun 23, 2026
Zzounds is the best!! I've been a DJ for over 25 years and always order all my equipment & supplies from them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Krucialkutz
Site Experience FeedbackJun 23, 2026
I had a great experience with the person that I chatted with. Helped out significantly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jon Jon
Site Experience FeedbackJun 23, 2026
I love zZounds it’s straight to the point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 23, 2026
The speakers and monitors sound amazing! And Im loving my new bass! I love my new toys!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
baby chase
Site Experience FeedbackJun 23, 2026
it was great love the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marvin
Site Experience FeedbackJun 23, 2026
Good for everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Auto
Site Experience FeedbackJun 23, 2026
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chuck
Site Experience FeedbackJun 23, 2026
Super easy to use, as always! I’m a very loyal Zzounds customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Casso
Site Experience FeedbackJun 23, 2026
Twas pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JP
Site Experience FeedbackJun 23, 2026
It’s always a great experience to shop at your site!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10