zZounds Reviews - 4,994 Post-Delivery Reviews - 9.6/10
zZounds Rating
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19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 91% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,621
K7
Site Experience FeedbackJun 27, 2026
Experience was very good easy to find products with a great payment plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Biggusdikus
Site Experience FeedbackJun 27, 2026
I really love this website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Matheus Teodoro
Post-Delivery FeedbackJun 27, 2026
Very good. On-time delivery, fast delivery, reliable site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
la mejor
Site Experience FeedbackJun 27, 2026
Muy buenos me parece una buena aplicación
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Milkronic
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Param
Site Experience FeedbackJun 27, 2026
Was able to breeze through, thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacaree Matrix
Site Experience FeedbackJun 27, 2026
My website experience was very easy. The website is very easy to navigate and provides helpful options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
yourmom
Site Experience FeedbackJun 27, 2026
thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony G
Site Experience FeedbackJun 27, 2026
Great service. Very fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DUB STPN BOomr
Site Experience FeedbackJun 27, 2026
Top notch several orders and not stopping anytime soon. I have been able to build my set up with the ease of payments which I would not be able to do without them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gavin
Site Experience FeedbackJun 27, 2026
Love zzounds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joseph A. Martin
Site Experience FeedbackJun 27, 2026
Zziunds has always taken care of me over 10 years of purchases and thousands of dollars USD in purchases. Alway quality and you know what to expect. As log as they exist they are my FIRST go to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gothboy72
Post-Delivery FeedbackJun 27, 2026
Love Zzounds!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Love the website.
Site Experience FeedbackJun 27, 2026
Love the website and availability of equipment. I’ve been planning this purchase for a while after doing homework I finally followed through to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jayrofu2026
Site Experience FeedbackJun 27, 2026
Awesome site. Great prices.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kurt
Site Experience FeedbackJun 27, 2026
Great. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Capp
Site Experience FeedbackJun 27, 2026
I love this place. Great selection and so easy to purchase. I’ve told many friends about the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Spike
Site Experience FeedbackJun 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deldon
Site Experience FeedbackJun 27, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shorty
Site Experience FeedbackJun 27, 2026
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Seemless, straight to the point..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
52Roadster
Post-Delivery FeedbackJun 27, 2026
The website was easy to navigate, checkout was simple and quick, delivery was on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Black TV
Site Experience FeedbackJun 27, 2026
Great site thanks for payment options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 27, 2026
Great service!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Houseboyee Smokn
Site Experience FeedbackJun 27, 2026
Best option for music dreamers on a tight budget
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zillticket
Site Experience FeedbackJun 27, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
P berg
Post-Delivery FeedbackJun 27, 2026
Everything went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Phil
Site Experience FeedbackJun 27, 2026
Easy.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Izzy
Site Experience FeedbackJun 27, 2026
The website is very easy to use and payment plans help out a ton.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big Mac
Site Experience FeedbackJun 27, 2026
It was super great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
David
Site Experience FeedbackJun 27, 2026
Nothing bad. Glad you help finance it’s why I come to you
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
DJRich617
Site Experience FeedbackJun 27, 2026
Great company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Charlie
Site Experience FeedbackJun 27, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike Swiff
Site Experience FeedbackJun 27, 2026
As always everything was fine. I have ordered my whole studio from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Blake
Site Experience FeedbackJun 27, 2026
Site looks really outdated and a bit tacky which caused me to have some hesitance placing an order. However, after looking online in places like Reddit, I decided to give zZounds a chance and placed an order. I was surprised by all the available models of guitar and the availability of used options, which I prefer to purchase over new instruments.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hurricane806
Site Experience FeedbackJun 27, 2026
Excellent website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rocker69
Site Experience FeedbackJun 27, 2026
I have never had an issue using this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray Jones
Site Experience FeedbackJun 27, 2026
On line no credit, was going to purchase from somone, payments available option helped me purchase now.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Cristian
Site Experience FeedbackJun 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jgras64
Site Experience FeedbackJun 27, 2026
I’ve always liked zzounds, I’ve made purchases before with zero troubles. I’ll do it again when the time arrives
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lokey
Post-Delivery FeedbackJun 27, 2026
I did the twelve month pay as you play plan. I was accepted and received my MPC XL in two days. Zzounds is absolutely amazing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Js
Site Experience FeedbackJun 27, 2026
Have always had great experiences with zzounds
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeff Harlan
Post-Delivery FeedbackJun 27, 2026
I have NEVER had a bad experience with Zzounds! I have been a customer for probably close to 20 years and they are always on point with product selection, payment options and delivery.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
ScottH
Site Experience FeedbackJun 27, 2026
Fantastic experience as always. I have shopped with ZZounds for years they always have the best service and being able to use a payment plan when necessary sets them apart from other retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Carlos
Site Experience FeedbackJun 27, 2026
I prefer using zzounds for easy pay
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Donnie
Site Experience FeedbackJun 27, 2026
Good prices and shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rbo
Site Experience FeedbackJun 27, 2026
I bought you several things from you guys and always had a good experience on your guys's part. Sometimes the shipping area as far as the shipper, the like FedEx or whoever FedEx is great. I don't have much good to say about u. P. Yes.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
John
Post-Delivery FeedbackJun 27, 2026
Bass arrived on time but in poor shape g string was broken , bridge pickup was punched in, nut was not attached
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
Jessica
Site Experience FeedbackJun 27, 2026
I liked that I could use an installment plan.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A