zZounds Reviews - 4,944 Post-Delivery Reviews - 9.6/10
zZounds Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
19 years
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Learn more about reviewsOverall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 92% | 92% |
 Neutral | 4% | 4% |
 Negative | 4% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Overall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 92% | 92% |
Neutral | 6% | 6% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for zZounds
Showing 1 - 50 of 40,589
58
Site Experience FeedbackJun 18, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
T Draper
Site Experience FeedbackJun 18, 2026
Easy and simple to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Edward R
Site Experience FeedbackJun 18, 2026
I've been a loyal customer of zZounds for more than 15 years, and I can honestly say they have never let me down. Over the years, I've purchased a wide variety of DJ and audio equipment from them, and every experience has been outstanding. Their prices are consistently among the best, their selection is excellent, and their shipping is incredibly fast. One of the biggest advantages of shopping with zZounds is their convenient payment plan. The ability to "Play as You Pay" makes it easy to get the equipment you need without having to wait, which is a huge benefit for DJs and musicians who rely on quality gear to do their jobs. Every product I've purchased has arrived quickly and exactly as described, and their customer service has always been reliable and professional. After more than a decade of doing business with them, I can confidently say that zZounds has earned my trust and loyalty. If you're a DJ, musician, or in a band looking for quality equipment, competitive prices, flexible financing, and exceptional service, I highly recommend zZounds. They have been my go-to source for over 15 years, and I couldn't be happier with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bk
Site Experience FeedbackJun 18, 2026
Interface easy to use Some item are and categories I didn’t think the would be
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sigma Jones
Site Experience FeedbackJun 18, 2026
It was pretty good, had a product I’ve been trying to find for months and finally found
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
DJ Kevin O. New Generation Labs
Site Experience FeedbackJun 18, 2026
no issues thus far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
7i7
Site Experience FeedbackJun 18, 2026
Overall, my experience with the website today was great. The site was easy to use, the information I needed was clear, and the process felt smooth from start to finish. I especially appreciated how straightforward everything was, and the experience left me feeling confident and satisfied. I’d definitely be happy to use the site again
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 3
Ellie
Site Experience FeedbackJun 18, 2026
ZZounds is my go to place to online music shopping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alexiesdj87editz
Site Experience FeedbackJun 18, 2026
easy to find the products great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MichaelAllison7096
Site Experience FeedbackJun 18, 2026
I've been using the financing, and it really helped get gear I thought I couldn't ever afford. Now I can use the equipment I need to move my tone for my band even further. This sight is the GOAT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sprintrobert1
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dj
Site Experience FeedbackJun 18, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
@Ardancreates
Site Experience FeedbackJun 18, 2026
My experience has been great, this will be my second purchase through you all. My goal is to purchase my equipment & software through your site always. Thank you for helping my music grow! Grateful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lis
Site Experience FeedbackJun 18, 2026
My best friend recommended this page and I Can say that is the best! I love the products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Skibidirizzler
Site Experience FeedbackJun 18, 2026
Skibidi
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Metal Nick
Site Experience FeedbackJun 18, 2026
Smooth and fast transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
HookBoogie
Site Experience FeedbackJun 18, 2026
So far I've had no problem with my orders or this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RLuv2
Site Experience FeedbackJun 18, 2026
Good fast easy and fair
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Billyt
Site Experience FeedbackJun 18, 2026
I'm extremely happy I can buy the guitar I've always wanted and be able to play it while paying it off!!!!! AWSOME!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jrob.
Site Experience FeedbackJun 18, 2026
A very good website I've purchased several guitars From zZounds great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maha
Site Experience FeedbackJun 18, 2026
It need more attractive
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Amp
Site Experience FeedbackJun 18, 2026
to be honest i've always liked the site just never ordered anything until now
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KeKe
Site Experience FeedbackJun 18, 2026
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JT209er
Site Experience FeedbackJun 18, 2026
2nd purchase, both have been smooth and easy. Looking forward to the new purchase arrival
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dutchpilot
Site Experience FeedbackJun 18, 2026
Easy and convienent. Thanks for the great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moshpitmuffins.
Site Experience FeedbackJun 18, 2026
I've always enjoyed shopping with zzoumds. You guys have what I need all the time. Thank you zzounds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Exactly what I wanted, at a good price, with a great payment plan, and easy check out. A plus.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
DJ_PGA
Site Experience FeedbackJun 18, 2026
I purchased some sheet music for guitar. The selection was good, maybe too good. It would be much easier if there was a search that worked on the approximately 1420 pieces of material.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Will Metty
Site Experience FeedbackJun 18, 2026
great excited for the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Idkfosho
Site Experience FeedbackJun 18, 2026
I had a great time Can’t wait to hold my beautiful new dream guitar Thank you. Thank you very much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mikie
Site Experience FeedbackJun 18, 2026
Item was in stock, priced reasonably and shipping is fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Outlaw Jackie
Site Experience FeedbackJun 18, 2026
Love my hummingbird that I got from your company. Will continue to purchase with you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kareem4king
Site Experience FeedbackJun 18, 2026
Super great and convenient
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Miah
Site Experience FeedbackJun 18, 2026
I was not able to complete my purchase using Mac Safari: the security check page reset ALL my data entry each time and wouldn’t let me go further in the checkout. I switched to Chrome, and it seems my purchase will work out now. (Fingers crossed.)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jflamesyaga
Site Experience FeedbackJun 18, 2026
Great fast and friendly
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Deetho
Site Experience FeedbackJun 18, 2026
Great time doing on your site is been a real treat!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tony
Site Experience FeedbackJun 18, 2026
zZounds The Best Way To Get All Your Equipment Needs!!! Forever A Customer!! Please Give BoloDaProducer His Kick Back From This Sale From YouTube Because He’s A Great Affiliate & True Advocate For zZounds & AKAI He Deserves it!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Will
Site Experience FeedbackJun 18, 2026
Na
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
none
Site Experience FeedbackJun 18, 2026
it was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dg
Site Experience FeedbackJun 18, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeremy Rezzin (Rez)
Site Experience FeedbackJun 18, 2026
I Love Zzounds? Best place to get music instruments Cant beat the prices and the payment plans or the selection they have. I tell everyone that plays or thats interested in learning to go to zzounds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
ThebeardedDrummer1
Site Experience FeedbackJun 18, 2026
My second time ordering from zZounds highly recommend this company makes it very easy for musicians to purchase their gear. Love it.!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TearingDownTheMasquerade
Site Experience FeedbackJun 18, 2026
Always an awesome experience. I've purchased multiple amps, a guitar, audio processor and now in ear monitors. When im famous one day I will be very thankful for zZounds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Disastercaster
Site Experience FeedbackJun 18, 2026
Found what I was wanting quickly. Easy payment options. No complaints here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeepster
Site Experience FeedbackJun 18, 2026
I love purchasing from you guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 18, 2026
I’m referring to a friend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 18, 2026
Very great and useful concept
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RDS81
Site Experience FeedbackJun 18, 2026
I did not have any bad interactions with zzounds today or in the past.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Drico
Site Experience FeedbackJun 18, 2026
It was good overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jayy
Site Experience FeedbackJun 18, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10