Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.8/10 overall rating and 769 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 79% |
 Neutral | 8% | 7% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
3.9 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 10% | 9% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 3,318
Jeff
Site Experience FeedbackOct 27, 2026
I saw some dishes I liked to I ordered them
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
My interaction went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
all was fine. I thought the shipping was a little high for the bed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Suzi
Site Experience FeedbackOct 27, 2026
my experience was great as always. there is nothing like z gallerie.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
I've been admiring these two pillows for a friend's new condo. They go perfect with her colors. Finally am buying them for her birthday.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cae
Site Experience FeedbackOct 27, 2026
Website experience was good. I’ll be able to say more once I receive the item!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Arely
Site Experience FeedbackOct 27, 2026
Very smooth shopping experience. Was able to easily find a living room couch and dinning table with multiple options to choose from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms.OverExcited
Site Experience FeedbackOct 27, 2026
Overly excited to Browse,an experience the Beautiful Decorative items throughout the Zgallerie site
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Dee
Post-Delivery FeedbackOct 27, 2026
This vase is beautiful! I will purchase another one for a different room
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Milena
Post-Delivery FeedbackOct 27, 2026
Love it amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
I just want to buy each and every item. Every item is gorgeous.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Yoyo 123
Site Experience FeedbackOct 27, 2026
Excellent value for the money. Superb quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Minouche
Site Experience FeedbackOct 27, 2026
It is amazing, thank you for that interview. It will keep the customer network to your service.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Slim T
Post-Delivery FeedbackOct 27, 2026
I was highly impressed with the quality and detail of the vase. It is very well designed . I will be ordering another vase soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Shepard girl
Post-Delivery FeedbackOct 27, 2026
I like the contemporary unique items from Z Galleries.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
Gaby V
Post-Delivery FeedbackOct 27, 2026
Loved the quality of my product.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Joe C
Site Experience FeedbackOct 27, 2026
Very easy site to review products and make your purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Veil
Site Experience FeedbackOct 26, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chris
Site Experience FeedbackOct 26, 2026
the only thing i disliked was the shipping charges
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
RMR in Cally
Site Experience FeedbackOct 26, 2026
i entered my email and phone number to get 15% off of my items but at checkout the message was my items did not qualify for the discount. The store in my area is closed and I love Z Gallerie products which is why I completed the order. BIG Disappointment did not receive discount as stated
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 26, 2026
Great experience I will be shopping for more pieces Thank you !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Ron Harris jr
Post-Delivery FeedbackOct 26, 2026
To be honest, I saw something on your gallery on Facebook, which intrigued me. I opened up the site and found some of the most beautiful furniture, and I ended up getting a swiveling chair. I am thoroughly impressed with the quality of the piece that I received and I look forward to buying more products in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Rich
Site Experience FeedbackOct 26, 2026
Interaction was flawless and on point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Has quality items but prices are high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pr
Site Experience FeedbackOct 26, 2026
Wish there was an overall free shipping after spending a amount it should not be in qualify items
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Raffi
Site Experience FeedbackOct 26, 2026
No issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thaydra C. Coleman
Post-Delivery FeedbackOct 26, 2026
Product is what i ordered. will order again in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ashley
Site Experience FeedbackOct 26, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Suzen
Site Experience FeedbackOct 26, 2026
After paying $1,000+ I should qualify for free shipping. I can’t believe you charged me for shipping. Pls comp my shipping and text me 408-966-3464 when shipping is removed. Only fair. Your competitors do.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 25, 2026
Easy to use and order
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
alans
Site Experience FeedbackOct 25, 2026
all was great until i got the shipping bill
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 25, 2026
The only thing I’d recommend is not sending so many emails regarding other purchases/selling
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Pookie
Site Experience FeedbackOct 25, 2026
Easy shopping, great sales, but the shipping costs are very hight. I'm not a fan of this, which keeps me from buying a lot from Z-Gallery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shoppergirl
Site Experience FeedbackOct 25, 2026
I don’t mind the website but you need to integrate with Shopify - shop pay. Checkout sucks
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 25, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tommy
Post-Delivery FeedbackOct 25, 2026
The item arrived damaged. When I contacted customer service I was offered a small partial refund. I turned it down because I didn’t want a damaged piece. I was then offered a larger discount which I also turned down. It took three correspondences to get a return label. Why would anyone want to keep a damaged item rather than getting a new replacement?
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 5
Michi
Post-Delivery FeedbackOct 25, 2026
I ordered 5 items, so far I only received 1 of them. The other 4 items should have arrived on Friday10/23 but are late. In addition I was charged $24 more on the item I received so I called customer service -- they couldn't help me, so they just wrote down everything. I got someone else to help. still have not resolved my issue. The fact that I spent so much time with your CS people and still the issue is not resolved speaks alot about your company. I am an interior designer AND I WILL NEVER USE YOUR COMPANY AGAIN!!!!!!
- Overall Rating: 2
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Site Experience FeedbackOct 25, 2026
Great and easy to use ordering process...NOT happy and would cause me to pause because of the high shipping price...loved what I bought but ....
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
ZGAL
Site Experience FeedbackOct 25, 2026
Easy to find products and narrow down choices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Naj
Site Experience FeedbackOct 24, 2026
I love Shopping and love creating content with Zgallerie ite,s
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mimi
Site Experience FeedbackOct 24, 2026
I been buying things from z gallerie before and I love buy it on line or at the store the prices and quality of the merchandise easy to check out
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Designer Kelly
Site Experience FeedbackOct 24, 2026
good. Fred helped me get my cart together. i wish shipping wasnt so expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Decor Queen
Post-Delivery FeedbackOct 24, 2026
Great First Time Purchase Product Exceeded My Expectations But A Little Pricey...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackOct 24, 2026
ur return method stinks and to get a loabel was difficult
- Overall Rating: 1
- Would Shop Here Again: 4
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 7
Online Shopper
Site Experience FeedbackOct 24, 2026
It's easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DeeM
Post-Delivery FeedbackOct 24, 2026
I shopped at Z Gallerie all the time when they were in California. I was so excited to shop with them again online when I bought my new home. My last order was a hot mess. It took over a month to get my products with no communication why! Dealing with customer service was awful!!! After all I went through I decided to give another chance and placed an order. I felt this current order was handled much better with fast shipment and clear communication. If it stays like this you have a loyal customer!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Na
Post-Delivery FeedbackOct 24, 2026
All good. Nothing wrong
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
KobyRo
Post-Delivery FeedbackOct 24, 2026
The mirror I received from Z Galleries was as pictured.? Was made of great quality and matched my sideboard cabinet perfectly. I would definitely recommend Z Galleries for your next furniture and/or accent piece.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
Frookie
Post-Delivery FeedbackOct 24, 2026
Gorgeous unusual products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A