Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.8/10 overall rating and 749 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 79% |
 Neutral | 8% | 8% |
 Negative | 12% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
4 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 10% | 9% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 3,249
Missie
Site Experience FeedbackOct 22, 2026
I love Z Gallerie never disappointed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Beautiful products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shimy
Site Experience FeedbackOct 22, 2026
I love everything except the shipping fees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SL
Site Experience FeedbackOct 22, 2026
Everything went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CeeCee
Site Experience FeedbackOct 22, 2026
I bought the VIP experience and still was charged SHIPPING? I would like this refunded or credited to my account.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jenn
Site Experience FeedbackOct 22, 2026
always easy to find a gift for this specific friend. pictures are just like the actual item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Post-Delivery FeedbackOct 22, 2026
I love the chairs I purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karamia Designs Inc.
Site Experience FeedbackOct 22, 2026
it was fast and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CKD
Site Experience FeedbackOct 22, 2026
The only problem I have is with returns being customer responsibility. I’ve purchased twice and didn’t get color right. It will cost me a lot to ship back the three that didn’t work.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Z Gallerie
Site Experience FeedbackOct 22, 2026
Works perfect for the dining space I need for the corner. Plan to plant a palm in it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santina
Site Experience FeedbackOct 22, 2026
Overall great experience, wish shipping was cheaper. I admit I do go on other sites to see if I can get the same or similar without shipping fee's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dolli
Site Experience FeedbackOct 22, 2026
The quality of the items are excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Theresa
Post-Delivery FeedbackOct 22, 2026
2 Ottomans nice quality color more walnut brown than camel. I kept anyway. They look nice.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Elaine
Site Experience FeedbackOct 22, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PLUMBO3
Post-Delivery FeedbackOct 22, 2026
I placed an order on October 14th and it still shows as not shipped. I consider a week plenty of time to ship an item.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Vase
Post-Delivery FeedbackOct 22, 2026
i was hesitabt to purchase from tgis stire as my last two coffee table orders were a disaster but i already have two of these vases and needed a third the oackaging was great delivery date slipped by 3 dats but thats ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
kathy
Site Experience FeedbackOct 22, 2026
I was thinking shipping over 199.00 was free, but i guess for only qualifying purchases, so that was a bit frustrating
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ms Flo
Post-Delivery FeedbackOct 22, 2026
I’ve had nothing but positive experiences when ordering from Z Gallerie. The product options are impressive, highly quality, tasteful, and met my design needs perfectly. And the items are priced reasonably.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
VB
Post-Delivery FeedbackOct 22, 2026
I will always be a fan of Z Gallerie. Their items are of great quality and unique design. I would like for them to have more items available to ship when ordering as well as to update customer on the arrival of their orders when they are delayed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 10
Geobless
Site Experience FeedbackOct 22, 2026
easy and good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lindz
Site Experience FeedbackOct 22, 2026
very satistifies so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackOct 21, 2026
Super excited about today’s purchase. I am so glad to get a great quality marble table that was orig over $3000 for such a awesome price of under $1500. Joining the vip helped me save an addtl 15%
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
IN LOVE
Site Experience FeedbackOct 21, 2026
I love Z Gallerie. I've been in love since Z Gallerie had their stores in Florida
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 21, 2026
I love Z Gallerie. Their design is unique!!!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 21, 2026
I purchased a velvet bedspread years ago in the store and it’s getting old so I hoped to replace it in velvet but I wanted blush color I hope the nude will be fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Restoration
Site Experience FeedbackOct 21, 2026
I had to call about the product first. Excellent customer care. The product was very detailed online. I used to shop at Z-Gallerie all the time until they closed the store and during an AI search Z popped up. I had forgotten about them.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Mews
Site Experience FeedbackOct 21, 2026
Delay in getting membership otherwise fabulous products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DHI
Site Experience FeedbackOct 21, 2026
I have a trade account and it wasn't clear to me if my tax exemption was already filed. I'm hoping that my sales tax can be refunded after this order...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazmine M
Site Experience FeedbackOct 21, 2026
Love. Z Gallerie
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackOct 21, 2026
I have always been a fan of z gallerie to find unique, stand out, piece for my home. I can always find good quality and designs that dont look generic. I always enjoy my purchases from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eviee
Site Experience FeedbackOct 21, 2026
I do not like that you have a shipping fee, your returns suck. But i love the decor so much everything else sucks.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Tee
Site Experience FeedbackOct 21, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mews
Site Experience FeedbackOct 21, 2026
Z glasses is a beautiful site. My home is filled with many of your beautiful items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TR
Site Experience FeedbackOct 21, 2026
Z Gallerie has a self explanatory website. Most products have options that are readily available for delivery unlike other stores that everything is 5 to 6 weeks away from receipt. I have been extremely happy with the quality of their products I have received and the past. Their delivery service is phenomenal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 21, 2026
Pillows are beautiful and exceptional in quality. It’s sometimes difficult to tell the true colors based on the sample pictures provided,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Marnou
Site Experience FeedbackOct 21, 2026
A mon opinion, tout est parfait avec Z. Le site est facile a utilizer les produits sont excellent j’aurais aimé passer tout le rete de ma vie a acheter a Z . La seule chose un petit coupon de temps en temps m’aidera a acheter plus de produits en fait, sans flaterie, Z Galerie est la meilleure compagnie avec des produits originaux . Compliments !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cookie
Post-Delivery FeedbackOct 21, 2026
I purchased a velvet bedspread. When I received it, I washed it on delicate. And it wasn’t secure enough with the material underneath it and is now all wrinkled and will not smooth out.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
Ty
Post-Delivery FeedbackOct 21, 2026
I ordered the aspen vase with black gold balls it’s beautiful I noticed some of the gold is damaged
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Chaz
Site Experience FeedbackOct 21, 2026
Great online shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Judy
Post-Delivery FeedbackOct 21, 2026
Every aspect of my delivery was perfect!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
William
Site Experience FeedbackOct 20, 2026
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Linda
Site Experience FeedbackOct 20, 2026
My online shopping was easy. I found what I was looking for. Can't wait to receive them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 20, 2026
Everything was great except there was around 20 broken crystals that I had to glue together
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Jazzy
Site Experience FeedbackOct 20, 2026
I love everything I bought
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
Good experience. Lots of choices. Wish shipping was much less. Hoping the products come very quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Marco
Site Experience FeedbackOct 20, 2026
Great Website and Seamless Shopping Experience! Z Gallerie's website is very user-friendly, well-organized, and easy to navigate. Finding products was simple, and the entire shopping experience was smooth and efficient. The product descriptions and photos were clear and helpful, making it easy to browse and make purchasing decisions. Overall, a pleasant and hassle-free online shopping experience. Well done, Z Gallerie!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dookie
Post-Delivery FeedbackOct 20, 2026
It was more than I expected. Absolutely beautiful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A