Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.8/10 overall rating and 751 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 78% |
 Neutral | 8% | 8% |
 Negative | 12% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
4 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 10% | 9% |
Negative | 5% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.9 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 3,266
L
Site Experience FeedbackOct 23, 2026
N/a
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bekbek
Site Experience FeedbackOct 23, 2026
Very easy transaction, fast delivery and my purchase is beautiful so I ordered another wall sconce!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Koop
Site Experience FeedbackOct 23, 2026
Love What you offer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kylie
Site Experience FeedbackOct 23, 2026
fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
t
Site Experience FeedbackOct 23, 2026
extremely disappointed about the 330. delivery fee as well as wanting custom bed but would’ve taken till possibly April 27…i do love your furniture and have been ordering since 2015
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
Londa
Site Experience FeedbackOct 23, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Site Experience FeedbackOct 23, 2026
Expensive Shipping charges.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Cash Queen
Site Experience FeedbackOct 23, 2026
I’ve purchased items from Z Gallerie in the past & will continue to do so when I’m looking for home decor options.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Dot
Site Experience FeedbackOct 23, 2026
Great selection of product some are pricey and at these prices shipping should be free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Toi J
Post-Delivery FeedbackOct 23, 2026
I pictured a coverlet it is reversible as pictured on the website. I love the colors and the quality.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
KJ
Post-Delivery FeedbackOct 23, 2026
I bought this bar cart as a birthday gift for my best friend, who lives out of town. When she took item out of box it was damaged with tear in the fabric, dirty and an indentation in fabric
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rita
Site Experience FeedbackOct 23, 2026
I had an amazing shopping experience today! I was able to find everything I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
Very good product shipping is a little fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zgallerie JUNKIE
Site Experience FeedbackOct 23, 2026
Ohhhh this was not good at all. Very very difficjlt. I had to call customer service and stores. Finally site allowed me to order. Did not allow me to use my promo code at all. LOVED THE ITEM I PURCHASED!! WISH ON LINE PROCESS WAS AS AMAZING AS IN STORE!!!!!
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Suzen222000
Site Experience FeedbackOct 23, 2026
It was fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lisette J Rios
Site Experience FeedbackOct 23, 2026
Excelente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missie
Site Experience FeedbackOct 22, 2026
I love Z Gallerie never disappointed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Beautiful products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shimy
Site Experience FeedbackOct 22, 2026
I love everything except the shipping fees
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SL
Site Experience FeedbackOct 22, 2026
Everything went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
CeeCee
Site Experience FeedbackOct 22, 2026
I bought the VIP experience and still was charged SHIPPING? I would like this refunded or credited to my account.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Jenn
Site Experience FeedbackOct 22, 2026
always easy to find a gift for this specific friend. pictures are just like the actual item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Post-Delivery FeedbackOct 22, 2026
I love the chairs I purchased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Karamia Designs Inc.
Site Experience FeedbackOct 22, 2026
it was fast and easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CKD
Site Experience FeedbackOct 22, 2026
The only problem I have is with returns being customer responsibility. I’ve purchased twice and didn’t get color right. It will cost me a lot to ship back the three that didn’t work.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Z Gallerie
Site Experience FeedbackOct 22, 2026
Works perfect for the dining space I need for the corner. Plan to plant a palm in it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Santina
Site Experience FeedbackOct 22, 2026
Overall great experience, wish shipping was cheaper. I admit I do go on other sites to see if I can get the same or similar without shipping fee's.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dolli
Site Experience FeedbackOct 22, 2026
The quality of the items are excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Theresa
Post-Delivery FeedbackOct 22, 2026
2 Ottomans nice quality color more walnut brown than camel. I kept anyway. They look nice.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Elaine
Site Experience FeedbackOct 22, 2026
all good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PLUMBO3
Post-Delivery FeedbackOct 22, 2026
I placed an order on October 14th and it still shows as not shipped. I consider a week plenty of time to ship an item.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Vase
Post-Delivery FeedbackOct 22, 2026
i was hesitabt to purchase from tgis stire as my last two coffee table orders were a disaster but i already have two of these vases and needed a third the oackaging was great delivery date slipped by 3 dats but thats ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
kathy
Site Experience FeedbackOct 22, 2026
I was thinking shipping over 199.00 was free, but i guess for only qualifying purchases, so that was a bit frustrating
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ms Flo
Post-Delivery FeedbackOct 22, 2026
I’ve had nothing but positive experiences when ordering from Z Gallerie. The product options are impressive, highly quality, tasteful, and met my design needs perfectly. And the items are priced reasonably.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
VB
Post-Delivery FeedbackOct 22, 2026
I will always be a fan of Z Gallerie. Their items are of great quality and unique design. I would like for them to have more items available to ship when ordering as well as to update customer on the arrival of their orders when they are delayed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 10
Geobless
Site Experience FeedbackOct 22, 2026
easy and good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lindz
Site Experience FeedbackOct 22, 2026
very satistifies so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kat
Site Experience FeedbackOct 21, 2026
Super excited about today’s purchase. I am so glad to get a great quality marble table that was orig over $3000 for such a awesome price of under $1500. Joining the vip helped me save an addtl 15%
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
IN LOVE
Site Experience FeedbackOct 21, 2026
I love Z Gallerie. I've been in love since Z Gallerie had their stores in Florida
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 21, 2026
I love Z Gallerie. Their design is unique!!!!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 21, 2026
I purchased a velvet bedspread years ago in the store and it’s getting old so I hoped to replace it in velvet but I wanted blush color I hope the nude will be fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Restoration
Site Experience FeedbackOct 21, 2026
I had to call about the product first. Excellent customer care. The product was very detailed online. I used to shop at Z-Gallerie all the time until they closed the store and during an AI search Z popped up. I had forgotten about them.
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
Mews
Site Experience FeedbackOct 21, 2026
Delay in getting membership otherwise fabulous products
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
DHI
Site Experience FeedbackOct 21, 2026
I have a trade account and it wasn't clear to me if my tax exemption was already filed. I'm hoping that my sales tax can be refunded after this order...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jazmine M
Site Experience FeedbackOct 21, 2026
Love. Z Gallerie
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MJ
Site Experience FeedbackOct 21, 2026
I have always been a fan of z gallerie to find unique, stand out, piece for my home. I can always find good quality and designs that dont look generic. I always enjoy my purchases from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eviee
Site Experience FeedbackOct 21, 2026
I do not like that you have a shipping fee, your returns suck. But i love the decor so much everything else sucks.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3