Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.8/10 overall rating and 525 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 80% | 79% |
 Neutral | 7% | 8% |
 Negative | 14% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 10% | 10% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.8 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 2,382
Ava
Site Experience FeedbackSep 2, 2026
I have made numerous purchases using Z Galleries over the years and have never had any issues. I would appreciate receiving free shipping or a coupon for Z Gallery based on my purchase history.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Great quality!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Alana
Site Experience FeedbackSep 2, 2026
Love you guys! Feel like most my house os from you and i continue to add. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Selection ,Design and Colors. I only wish discounts were given, not just to full price purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BayGirl10
Site Experience FeedbackSep 2, 2026
Easy to navigate website, great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vony
Site Experience FeedbackSep 2, 2026
Beautiful selection of decor and was hard to decide which items to buy. All items purchase are of great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sjohns
Site Experience FeedbackSep 2, 2026
Great and I have high expectations for this purchase! Wish there were more photos!
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
Sunny
Site Experience FeedbackSep 2, 2026
The chat box covers part of the final price and discounts in the cart. The total is not clearly displayed.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Jacqui
Site Experience FeedbackSep 2, 2026
Easy to use. Beautiful products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 2, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Monica
Site Experience FeedbackSep 2, 2026
website is user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shawn
Site Experience FeedbackSep 2, 2026
i love Z Gallerie- very classy and stylish items, along with great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shun
Post-Delivery FeedbackSep 2, 2026
The shipping was showing an incorrect amount on the website. I contact customer service and it was fix the next day
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
hello
Site Experience FeedbackSep 2, 2026
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LL
Site Experience FeedbackSep 1, 2026
Easy to navigate, prices shown, great pictures of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackSep 1, 2026
Great price for the item I wanted but shipping was more expensive than I anticipated.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TJ Interior
Site Experience FeedbackSep 1, 2026
Love the products dissapointed in shipping costs and inability to use coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackSep 1, 2026
My interaction was good. I had been eyeing some things very unique to Z Gallerie and went ahead and made the purchase because of the possibility of selling out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
Love
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Chuck
Site Experience FeedbackSep 1, 2026
Order swatch to see if it will blend with current furniture
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nikki
Site Experience FeedbackSep 1, 2026
Very easy to navigate website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackSep 1, 2026
More on the expensive side but Overall great experience and I’ve heard nothing but good reviews about the quality. Looking forward to having my new bed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Great choices
Site Experience FeedbackSep 1, 2026
Hate having to pay shipping -but it’s my only complaint. Great choices, options, style and very easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DST1966
Site Experience FeedbackSep 1, 2026
Shipping fees are too much…I debated all day whether I wanted to pay those charges. You closed your stores and are now overcharging for shipping.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
LittleBear
Site Experience FeedbackSep 1, 2026
I love the products but the prices are always outrageous, even when on sale. I find it so misleading to advertise "free shipping on $199 +" and then limit the qualifying items to such a small list. The $199 price point is far above the average competitor's offer and they don't restrict the offer to such a small list.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackSep 1, 2026
Buying on the website was a great experience—very easy and fast.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
CPRlearningConcepts
Post-Delivery FeedbackSep 1, 2026
The Gold coin handbag is a HIT with the staff. I bought it as a gift to present at our Financial Health series finale. I am having a hard time gifting it away. This product is awesome!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
michael
Site Experience FeedbackSep 1, 2026
all is good today
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeanne
Site Experience FeedbackSep 1, 2026
Looking for bedding and noticed the Labor Day Sale! Loved the pillow selections, but prices are still higher than I usually pay. The customer reviews were very helpful.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
requested prior to delivery of they would assemble my bed and discard packages and boxes. when delivers Saul cardova arrived he was adamant and showed me delivery only! I called customer service in front of him, I went inside to speak to CS. I looked out window he was reloading my bed and drove off!! Super disappointed I left work early and maneuvered bed,
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 5
Isaac A
Site Experience FeedbackSep 1, 2026
Great deals and good quality My house is 90% of your store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shell
Site Experience FeedbackSep 1, 2026
My overall experience with the website was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ms Lady
Site Experience FeedbackSep 1, 2026
The lady was very nice she answered all my questions and was patience with me.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Nolagirl
Site Experience FeedbackSep 1, 2026
I love Zgallerie
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 1, 2026
Shipping cost is too high. In today's market shipping should be free. VIP membership expensive
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Post-Delivery FeedbackSep 1, 2026
Product was in bad shape
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
ZGallerie Girl
Site Experience FeedbackSep 1, 2026
My interaction has been online. Online has been very pleasant. However, I wish there was a brick and mortar in my area as I am more of a hands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jackie
Site Experience FeedbackAug 31, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
I was supposed to have free shipping but it was bad on the checkout
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Ms. Nola
Site Experience FeedbackAug 31, 2026
I would have bought more but the fact that if items don't work out a return would be a hassle and expensive so it is a real detriment to trying some interesting pieces.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Modern Planter
Site Experience FeedbackAug 31, 2026
Your website was friendly. When I tried to apply a coupon, your site would t accept it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chocdva
Site Experience FeedbackAug 31, 2026
Interaction was good wish I could have used the coupon that was offered via email.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
olya-lya
Site Experience FeedbackAug 31, 2026
I absolutely love Z Gallerie. So many high end and unique pieces. Will come back for more stuff. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Texas
Site Experience FeedbackAug 31, 2026
Website is great. However, shipping is outrageously expensive!
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Tan-ya
Site Experience FeedbackAug 31, 2026
It was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 31, 2026
Product photo doesnt match reality.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Emm
Site Experience FeedbackAug 31, 2026
overall good experience but was disappointed that ZGallerie doesn't offer free shipping as many online vendors do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sev
Site Experience FeedbackAug 31, 2026
Beautiful merchandise!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shahad
Site Experience FeedbackAug 31, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dot
Site Experience FeedbackAug 31, 2026
I’m in love with Z Galleries, I’ve been a customer for years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10