Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.7/10 overall rating and 541 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 79% | 79% |
 Neutral | 7% | 7% |
 Negative | 14% | 14% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
5.5 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 10% | 10% |
Negative | 4% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.8 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 2,441
N/A
Site Experience FeedbackSep 5, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tiana
Site Experience FeedbackSep 5, 2026
Overall good shopping experience. The two things could have improved my shopping are 1) option to ship faster and 2) explanation as to which Z Gallerie bed frames accommodate an adjustable mattress base.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MBG
Site Experience FeedbackSep 5, 2026
My experience was good so far. I hope it stays that way when i receive my item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cece
Site Experience FeedbackSep 5, 2026
Very good experience for the most part, saved money as item was on sale. Shipping costs a little disappointing. free shipping would have been nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 5, 2026
No California King bed frames is a problem; I enjoyed the Labor Day sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nini
Site Experience FeedbackSep 5, 2026
Everything went very smoothly. All different price points was nice
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cindynic22
Site Experience FeedbackSep 5, 2026
Splendid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The Diva
Site Experience FeedbackSep 5, 2026
Love the products. This purchase is for a friend's Christmas gift
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shay
Site Experience FeedbackSep 5, 2026
Overall, it’s very easy to use. Shipping is higher than I expected. Bringing a $60 item up to almost $90.. after taxes included , but overall I’m excited for them to arrive. First time ordering from you all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CoolGirl
Site Experience FeedbackSep 5, 2026
No issues
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
The Bev
Site Experience FeedbackSep 5, 2026
Great online experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
paris
Site Experience FeedbackSep 5, 2026
Shipping is too much.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackSep 5, 2026
Great! Free shipping under 200 would be nice. Miss having your stores around!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tae
Post-Delivery FeedbackSep 5, 2026
I am picky with home decor and furniture I had been looking for travertine side tables for a long time although I found many none were exactly what I wanted however Z Gallerie Strata Traventine tables were perfect and the exact color I needed. They were very well package for transit safety. Very beautiful. I’ve always liked Z Gallerie Unique style I’d highly recommend. Customer service was not fast enough after I ordered I had questions about my order they did not reach out to me until they actually shipped my order out and then I got a response when o had actually reached out the day I place my order immediately after I placed the order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 5
Tankie
Post-Delivery FeedbackSep 5, 2026
I saw these bases on their website and I thought they were pretty so I ordered them. They came on time and they were packaged really nice and secured. Once I opened the package and pulled the vases out they’re not only pretty. They are gorgeous and I love them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
eli
Site Experience FeedbackSep 5, 2026
Website is easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SU JAGUAR
Post-Delivery FeedbackSep 5, 2026
I ordered 4 pillows and had zero issues. They came in on time .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Cc
Post-Delivery FeedbackSep 5, 2026
Beautiful Bed. White glove delivery was not white glove! They just dropped the boxes and left. Didn’t unpack or put anything together. Unpacking the boxes would have been nice as I’m left with 2 massive boxes to discard.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: N/A
Mike L
Post-Delivery FeedbackSep 5, 2026
Some items were not in stock. Products had many manufacturer defects. Quoted 1 price and charged another. Total disaster. Don't know if I will be back.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
Online Shopper
Site Experience FeedbackSep 5, 2026
I was disappointed that my trade account was canceled because of the change of ownership and I was not able to get my 20% off on my order and that the shipping was very expensive
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackSep 5, 2026
I had no problems to report, everything came on time as promised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sofie
Site Experience FeedbackSep 4, 2026
Good product poor shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tarra
Site Experience FeedbackSep 4, 2026
Love the unique furniture pieces offered as I appreciate having different style than what’s available in my local stores.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
mlgeezy
Post-Delivery FeedbackSep 4, 2026
I bought an oversized glass flower vase. It came wrapped securely and I'm extremely pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackSep 4, 2026
love your merch
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Baby Sister
Post-Delivery FeedbackSep 4, 2026
I love, love ❤️ Z GALLERIE I love almost everything about Z Gallerie products and services.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 10
Ginger1204
Post-Delivery FeedbackSep 4, 2026
I absolutely love my new wall art that I purchased for our new dining room. The size, colour and modern style is exquisite. It was exactly what I wanted. I am a first time customer of Z Gallerie, and will certainly be purchasing more items!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 4, 2026
Obsessed with Zgallerie but please open your stores again, so us customers can enjoy what you have to offer in person.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Classics
Site Experience FeedbackSep 4, 2026
The product looks good online, looking forward to see if they meet or exceed the expectations.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Mel
Site Experience FeedbackSep 4, 2026
Great experience, no difficulty
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vicki
Site Experience FeedbackSep 4, 2026
Website was easy to navigate for the most part. Frustrating when I would open to look at an item and then go back to the main list and I'd be back at the very beginning of the list instead of where I had just clicked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
NET
Site Experience FeedbackSep 4, 2026
Z Gallerie is a very unique store. I hate they closed the location in Nevade, because that was my go to store. I Love the Z
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Birkin Bank
Post-Delivery FeedbackSep 4, 2026
The gold handbag bank was purchased as a gift for a friend's birthday. My friend loved, loved, loved the present. I would suggest adding a message section when ordering merchandise since many items are giftable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Trice
Site Experience FeedbackSep 4, 2026
would like to buy more but the shipping freight is very expensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denise
Post-Delivery FeedbackSep 4, 2026
I love z gallerie products. Customer service personnel is top tier and awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chase
Site Experience FeedbackSep 4, 2026
The only thing I’ve ever had issue with is to return items I wasn’t happy with. The costs of return are too high . You guys don’t offer any help with that. I used to live near a zgallery but now I don’t so I have to return by mail and order online
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lo Lo
Site Experience FeedbackSep 4, 2026
Love their household pro
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Moe
Site Experience FeedbackSep 3, 2026
It was a pleasure shopping the website. I would have rather to shop at the store but the location in Nashville Tn is permanently closed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shante
Post-Delivery FeedbackSep 3, 2026
I saw the vase online and already had a vision of what I wanted to do with them. They like absolutely amazing on my dresser.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Kathy
Site Experience FeedbackSep 3, 2026
I have purchased a number of items from Z Gallerie in the past. The console table is very unique, and we get many compliments on it. A Gallerie has so many unusual pieces that make where you put them stunning show pieces, giving any room you place the item a WOW factor presence. I like the layout and ease of the website. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hern
Site Experience FeedbackSep 3, 2026
First time ever ordering with this store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RAB
Site Experience FeedbackSep 3, 2026
Nice selection and prices are good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Susan
Site Experience FeedbackSep 3, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mm
Post-Delivery FeedbackSep 3, 2026
Very bad products! Used! Broken/ scratched
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 4
Online Shopper
Post-Delivery FeedbackSep 3, 2026
My flowers were damaged. I am disgusted
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: 5
Noemi
Site Experience FeedbackSep 3, 2026
Very easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nik
Site Experience FeedbackSep 3, 2026
It went well
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Kimmie
Site Experience FeedbackSep 3, 2026
THIS WEBSITE IS AWESOME!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Buttafl
Site Experience FeedbackSep 3, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10