Z GALLERIE Customer Reviews
Z GALLERIE holds a 8.8/10 overall rating and 489 verified post-delivery reviews on Bizrate.
Z GALLERIE Rating
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Learn more about reviewsOverall Satisfaction:
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
9.3out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 81% | 81% |
 Neutral | 6% | 5% |
 Negative | 13% | 13% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
6 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 86% | 86% |
Neutral | 10% | 9% |
Negative | 4% | 5% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
6 out of 10
Variety of Shipping Options
Desired shipping options were available
7.7 out of 10
Recent Reviews for Z GALLERIE
Showing 1 - 50 of 2,197
Z Gallerie Faithful
Site Experience FeedbackAug 23, 2026
Easy to locate items in stock and on sale. No issues with checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
CQ
Site Experience FeedbackAug 23, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Margo
Post-Delivery FeedbackAug 23, 2026
I love my Aerie mirror. I put it in my powder room and consider it not only a mirror, but a piece of art. It is exactly the look I was looking for to complete my room
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 23, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
T. LeShaun
Site Experience FeedbackAug 23, 2026
no issues... I knew what I wanted, found it and purchased it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Loyal Shopper
Site Experience FeedbackAug 23, 2026
I Really Love Using ZGALLERIE Website, It Makes My Online Purchases Easy To Find And Fast To Check Out Without Any Problem, Thank You!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom
Site Experience FeedbackAug 23, 2026
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AllyB
Site Experience FeedbackAug 23, 2026
I am confident saying that each purchase I’ve made comes even nicer in person.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
cazza
Site Experience FeedbackAug 23, 2026
expensive shipping but nice items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cac
Site Experience FeedbackAug 23, 2026
Great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Cheek
Site Experience FeedbackAug 23, 2026
Easy ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tankerilla
Site Experience FeedbackAug 23, 2026
My online experience was very easy and I absolutely LOVE everything about Z Galerie! I use to enjoy shopping there when they had a store in NC.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 23, 2026
I am pleased with Z Gallerie products after many years of purchasing items from when a new store opened at WOODFIELD MALL in Schaumburg,I’ll
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 10
TPeg
Site Experience FeedbackAug 23, 2026
I love ZGallerie. It is a little pricey, but I love the merchandise!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Simplybee
Site Experience FeedbackAug 23, 2026
I really like the look of your products and the selection you have to offer. However, I find it disappointing that free shipping isn’t offered, especially on purchases exceeding $5,000. At that price point, I would expect complimentary shipping to be included as part of the overall customer experience.
- Overall Rating: 4
- Would Shop Here Again: 1
- Likelihood To Recommend: 5
ZAPPY HAPPY HERE
Site Experience FeedbackAug 23, 2026
Shipping is high. Product is unique ,not great coupons. Love this store wish it did not close in Vegas. I purchased the sliver tree root dining table. Just Beautiful absolutely love your Items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Valentins
Site Experience FeedbackAug 23, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Abby
Post-Delivery FeedbackAug 23, 2026
If you know what you want or you’re looking for inspiration, check out z gallerie. I guarantee you will find something that you didn’t even know you needed to have in your life! During my most recent purchase, I was looking for a unique decor piece for my Hollywood regency inspired bedroom, and the black cherries with a gold stem was the exact item my bedroom called for. Z Gallerie is a place where one can purchase pieces that will make your living space looked curated. Expressing individuality through decorating is priceless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
MiMi
Post-Delivery FeedbackAug 23, 2026
The items zgalleria sell is high end they never look cheap and is made well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
separisi
Site Experience FeedbackAug 23, 2026
Very long estimated arrival time for the custom couch option. But it's the one I wanted, so I didn't really have a choice.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Mitch
Site Experience FeedbackAug 23, 2026
I think shipping is crazy that price, should be able to ship to store and pickup.... you will lose client with those shipping fees.... find a better way to save cost
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Ladyfannie
Post-Delivery FeedbackAug 23, 2026
I love Z Gallerie. I accidentally cracked my beautiful Z Gallerie mirrored side table, so it was a no-brainer to get a new side table from them. The new one works perfectly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Sharon
Site Experience FeedbackAug 23, 2026
I absolutely love Z Gallerie!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 23, 2026
User friendly website, clearly defined and great items on sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SON
Site Experience FeedbackAug 23, 2026
I wish it had more explainations on how to build and stuff. I'm not handy and I have no idea on the website
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
ZGallerie First
Site Experience FeedbackAug 23, 2026
ZGallerie is great. It’s the first site I visit whenever I am in the market for a home fashion upgrade. Please keep up the great work!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kath
Site Experience FeedbackAug 22, 2026
all good just would like more info on the shipping and white glove
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Woodie
Site Experience FeedbackAug 22, 2026
...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big up
Site Experience FeedbackAug 22, 2026
Great service and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Missie
Post-Delivery FeedbackAug 22, 2026
Beautiful just like the pictures
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 22, 2026
Navigating and searching for a wall hanging was simple and efficient on the Z Galleries website. I am pleased with the return policy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackAug 22, 2026
The process to purchase and order was very simple. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LiveuptoZgalleriequality
Post-Delivery FeedbackAug 22, 2026
Check the communication for order number 20092023
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 6
Online Shopper
Site Experience FeedbackAug 22, 2026
My overall interaction with Zgallerie had been GREAT!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tish
Site Experience FeedbackAug 22, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
camillejack
Site Experience FeedbackAug 22, 2026
Love zgallerie
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Eu
Site Experience FeedbackAug 22, 2026
Nice attractive site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kay
Site Experience FeedbackAug 22, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Uniquesivy
Site Experience FeedbackAug 22, 2026
Phenomenal designs awesome place to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nataliarob
Site Experience FeedbackAug 22, 2026
I watched a reel on instagram and saw a vase along with numerous decorative pieces I adored. Clicked the link for the autobot to share. To my surprise I received a welcoming message with the link attached. I stated the purchase was for a friend who’s experienced some hardships. The representative send me a discount code expressing the adoration of my acts of support and kindness to my friend. That touched my heart. Forever a satisfied and returning customer! I profusely thank you Z GALLERIE ❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 22, 2026
It was easy to maneuver
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bella
Site Experience FeedbackAug 22, 2026
I am not satisfied with the shipping prices especially on small items. Shipping should be free over $99
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Guy Tev
Post-Delivery FeedbackAug 22, 2026
I will recommend anyone to shop with Z Gallery they have great quality products I love them!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Nae
Post-Delivery FeedbackAug 22, 2026
Love Zgallerie and this is my 2nd purchase and the 2nd time having a delivery delay with the carrier used in my area...both times my delivery was only set because I reached out to customer care....Change the delivery carrier u use for AL and you might have happier customers!
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 10
Keeneye
Site Experience FeedbackAug 22, 2026
Website always has nice options
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Healthy
Site Experience FeedbackAug 22, 2026
I love Z Galleries….the only thing is that the lighting or background makes it hard to really see the products at times
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 21, 2026
All Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
StaceyR
Site Experience FeedbackAug 21, 2026
The website is really easy to use instructions are plain and understandable. No problems anytime I have purchased my selections
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lele
Site Experience FeedbackAug 21, 2026
Great experience
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Hc
Site Experience FeedbackAug 21, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10