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Xprousa Customer Reviews

Xprousa holds a 8.9/10 overall rating and 238 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Oct 9, 2026

Xprousa Rating

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Post-Delivery Feedback - 238 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

8.9out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

76%79%
Neutral rating icon

Neutral

12%5%
Negative rating icon

Negative

12%15%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

10 out of 10

Site Experience Feedback - 324 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

81%83%
Neutral rating icon

Neutral

14%14%
Negative rating icon

Negative

5%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.8 out of 10

Clarity of Product Information

How clear and understandable was the product information

9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.6 out of 10

Recent Reviews for Xprousa

Showing 1 - 50 of 562

  • ksj1983

    Site Experience Feedback

    Oct 8, 2026

    Everything was awesome. Some of the questions I couldn't answer because I do not know how the product is going to be. If it comes like described with no issues it will be a 10 outta 10. The only thing I do not like is it did not give me an estimated time it was going to arrive. So I pray that it comes b4 I need it. I would have paid the extra money to buy it off Amazon just to know they were recommending it to be here a week b4 I need it.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Ace

    Post-Delivery Feedback

    Oct 8, 2026

    This motorcycle exceeded my expectations. The quality is terrific. The upgrades are absolutely terrific. The color in the frame is absolutely gorgeous. And it was everything I expected. I am super happy with my purchase, and it is worth every dollar I paid. The customer service is terrific, with no letdowns. And as they say I got every bang for my buck. I will be recommending this bike to everybody, and all my friends. Only one downside on this motorcycle, it could have been made with more horsepower. But it's great for beginners and intermediate riders. For experienced motorcycle riders, it needs more horsepower. I'm going to register my ex pro 250, and ride it everywhere. Thank you so much expo Max. Adrian Rivard.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Trae

    Site Experience Feedback

    Oct 8, 2026

    It was quick and each and cheap shipping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Conflicting requirements

    Post-Delivery Feedback

    Oct 7, 2026

    Thus far into a deal to purchase an E dirt bike, it has not gone well at all. Order was flagged due to billing address in CA did not match the shipping address in AZ. CA address was void due to company refusing to ship to a CA address! Multiple emails caused some confusion as I submitted in error a CC code which was soon corrected. Since then we have talked with company and was given a shipper tracking number which turns out to be totally false! Either wrong number or there is none. We are about to cancel the order and file a claim for reversal of funds already received. If this can be made good shortly, we are good to go, if not, we are done. Customer service, Zora Z. has been positive but ineffective partly due to my error. Since the correction company claims to have shipped but there is no evidence of this being true as tracking number given is not ours, if there even is one! Calling again in the morning, 10-08, one more time to get some straight answers..........hopefully. Our confidence and trust in the company has fallen to a very low credibility. The response to a clean order has been dismal. We understand the issues of fraud and predatory behavior they must endure, but when is enough, enough to prove we are sincere? Standing by for a positive response. MD

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 9
    Full ratings for this review »
  • josh

    Post-Delivery Feedback

    Oct 7, 2026

    Great product and looks well built just as advertised. Smooth, secure handling and ez to put together with good quality hardware. I needed to tweak the idle speed but otherwise assemble add gas and go

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 7, 2026

    Website is easy to navigate and easy to find information needed about products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Zeus (God of Gods)

    Site Experience Feedback

    Oct 6, 2026

    We have purchase 50cc X-Pro dirt bike in the past and my son is looking forward to his 125cc X-Pro Lynx. Solid product especially for the price.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jimbo

    Post-Delivery Feedback

    Oct 6, 2026

    Purchased for my Grandson, the quality and size of the ATV was perfect

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Corbin

    Site Experience Feedback

    Oct 6, 2026

    Very easy process for purchasing. The price was very reasonable and included tax and shipping which was nice. Overall very satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • NewRider

    Site Experience Feedback

    Oct 5, 2026

    I wish it had listed the spare parts for the drak apex, and I wish it had PayPal and Apple Pay compatible

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • MotoDad

    Site Experience Feedback

    Oct 4, 2026

    Website is easy and straightforward. Prices are VERY competitive if product runs well....

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Rhino

    Post-Delivery Feedback

    Oct 3, 2026

    Customer service and parts people were very helpful. Asked me for a pic of the ID plate on the machine to help get the correct parts. Sent out updates each day until the parts arrived. Things went very smoothly. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Toby

    Site Experience Feedback

    Oct 2, 2026

    Good

    • Overall Rating: 6
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • FeezyPie

    Site Experience Feedback

    Oct 2, 2026

    Decent quality vehicles for the price

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • C

    Site Experience Feedback

    Oct 1, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TrailRider86

    Post-Delivery Feedback

    Oct 1, 2026

    We’ve had a great experience with XproUSA so far. Shipping was easy, everything arrived on time, and they placed it exactly where I wanted it in the garage. Most of the assembly was already done, and there were plenty of helpful reference videos for the remaining steps. I was able to finish it myself, although a second pair of hands would have made it much easier. We originally bought the HAWK 125cc ATV, and a week later bought the X-PRO 125cc dirt bike. Both look beautiful and run great. It took the boys a little time to figure out how everything worked, but once they got the hang of it, it was smooth sailing. They’re absolutely obsessed and never want to stop riding! Based on our experience so far, I’d definitely recommend XproUSA. Easy delivery, manageable assembly, and two very happy boys.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Oct 1, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Falcon

    Site Experience Feedback

    Oct 1, 2026

    Ordered hood for X-Pro Ranger 150 mini jeep

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Sevent

    Site Experience Feedback

    Sep 30, 2026

    Very easy searching for parts

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Shane

    Site Experience Feedback

    Sep 30, 2026

    this was a very easy process. I couldn't get the transaction to process on the Powersportsmax page, so I was told to come here and it worked fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Murphy

    Site Experience Feedback

    Sep 29, 2026

    The reviews That I see On the internet And Being shipped In the United States And Having parts for breakage Is a reason Ordered Looking forward To receiving My ATV Period Hopefully my kid Will enjoy it If not I will

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jay

    Site Experience Feedback

    Sep 29, 2026

    Was good to order

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Rudy

    Post-Delivery Feedback

    Sep 28, 2026

    Motorcycles are great and work very good. Delivery was very fast

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Georgia pine

    Post-Delivery Feedback

    Sep 28, 2026

    Everything was great until I hooked the battery up and turned it on everything was great until the Head light would not work we checked everything to make sure there's no wires lose there wasn't so it has to be the bulb so I have to get one other wise I am very happy with the product it would be nice if y'all would send me one

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 8
    • Customer Support: 5
    Full ratings for this review »
  • Derrick

    Site Experience Feedback

    Sep 27, 2026

    Good just price lil high

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MacGyver

    Site Experience Feedback

    Sep 27, 2026

    I have shopped around and x-pro seems to be the best. Seems like good quality and the lowest price. They seem to be a good product and an honest company. Thank you, Adrian.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jimbo

    Site Experience Feedback

    Sep 27, 2026

    Jimbo

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lars

    Post-Delivery Feedback

    Sep 26, 2026

    Meep, it was excellent service. No perry.

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Circle

    Site Experience Feedback

    Sep 26, 2026

    Happy to order a bike

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Abefletch

    Site Experience Feedback

    Sep 25, 2026

    The website design is top notch and appears and functions like a modern updated website, I wish that all the photos were in hd. The templar m had hd photos you can zoom in on, the templar x that I wanted to purchase not so much. The descriptions could be a more specific as well as a lot of it sounded like fluff without much real info. All in all it is what I would expect from a well put together company that ultimately sells overseas products but better that the competition and one of the reasons I chose this company.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Ray Jay

    Post-Delivery Feedback

    Sep 25, 2026

    Box came damaged, not sure if it affected the bike yet. Shipping was slow and they were out of stock a lot. Very low sitting bike

    • Overall Rating: 3
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • maddog

    Site Experience Feedback

    Sep 24, 2026

    have nothing to say

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rob

    Post-Delivery Feedback

    Sep 24, 2026

    X-Pro has been the best customer service team I have ever dealt with. I've bought a few bikes from companies over the last two years and X-Pro outshines all of them. They answer questions and give customers their attention when they need it, and the R+L Shipping at no extra cost is top-notch! Thanks X-Pro for making my dirt bike dreams come true 😎

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Chuck

    Site Experience Feedback

    Sep 24, 2026

    It was very good and reassuring.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • eOz

    Post-Delivery Feedback

    Sep 23, 2026

    The delivery was a big issue, it was mainly the shipper’s fault; The first attempt of delivery didn’t happen because their truck was too big to enter my neighborhood (according to their customer service), 2nd attempt failed because the driver couldn’t find the my address. The same evening after the 2nd attempt I called customer service and they said it will be shipped back to the sender and that the truck is on its way back to Ohio. It took me 15 min of practically begging over the phone for them to have it delivered again for the third time since it was already my son’s birthday and the ATV was his present. Thankfully, they ended up sending a truck again and I had to meet with him and we ended up receiving the package on Thursday (9/17) instead of Tuesday (9/15).

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 5
    • On Time Delivery: 5
    • Customer Support: 1
    Full ratings for this review »
  • Colby russell

    Post-Delivery Feedback

    Sep 23, 2026

    So I ordered the 125 storm atv and the 110 blast atv for my daughters for last Christmas they arrived on time but the 125 cdi was bad so I contacted customer support they shipped me the new one no charge just in time that was awesome my kids loved them then my daughter lost both her keys and I just order the new ignition and keys got it in no time and easy to install I am very satisfied with Xpro

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • mick

    Site Experience Feedback

    Sep 22, 2026

    outstanding easiest online transaction i have ever made.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mike

    Post-Delivery Feedback

    Sep 22, 2026

    I needed a new fuel shut off valve for my X Pro 150cc storm that I purchased in 2023. Jumped on X Pro parts website, a brief search and I found exactly what I was looking for. Added to the cart, paid with card and it was delivered to my house within the time line they quoted. Very satisfied with this purchase

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Joel

    Site Experience Feedback

    Sep 18, 2026

    Was a very straightforward and simple process. Appreciated the ease

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • UtahRip

    Post-Delivery Feedback

    Sep 18, 2026

    I got the Drax Apex after being recommended this bike over another I was looking at. The apex is absolutely fantastic. Plenty of power for my 6'3 195 frame while being tame enough in mode 1 for my kids to ride around on it. Took it out to some Utah mountain trails and it ripped! Ill be back for another for my wife and a couple smaller bikes for my kids! Any questions I've had after purchase have been promptly answered. Customer service is fantastic, which is rare for a Chinese company.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • SallBack

    Site Experience Feedback

    Sep 18, 2026

    Urdudjjd

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Blue lightning

    Post-Delivery Feedback

    Sep 18, 2026

    This is the best money I've ever spent, everything is perfect I wish I knew about x-pro years ago the cavalier 250 is so awesome,the freedom it gives me ,the style 😎,the best choice on the market for entry level bikes on and off road,I'm gonna tell everyone where they can get theirs

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Dee

    Site Experience Feedback

    Sep 18, 2026

    I found the bike I wanted and the purchasing went smoothly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • EdirtFam615

    Site Experience Feedback

    Sep 17, 2026

    Easier and functional

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Sep 17, 2026

    I just don’t like the availability of some of the parts I need for my bike

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 8
    Full ratings for this review »
  • Ash Kay

    Post-Delivery Feedback

    Sep 16, 2026

    The go kart is amazing. My son is obsessed. The only issue we had was clearly a shipping issue. It was supposed to arrive before his birthday weekend and Tuesday, then got pushed to Thursday, then got pushed to Friday. Then on Friday it changed to Tuesday because of the holiday weekend. I called the shipping company because it was sitting in their warehouse about 40 minutes from my house for two days and asked if we could just pick it up before the weekend and not ruin his birthday! Thankfully they accommodated that. Unfortunately it was pretty messed up in shipping. The metal crate was crushed despite there being a giant sticker that said not to put anything on top of it. This led to big scratches and holes in the plastics and a bunch of missing hardware from the package being ripped open. We replaced the hardware at home depot and I contacted customer service. Joyce was AMAZING. I told her what happened and she offered to send a refund covering the cost of the missing hardware and a refund to cover the scratches on the roof panel. However, since the panel was so badly damaged, I asked for a replacement instead, and that is on its way! Customer service is above and beyond and even asked to see how my son was enjoying his go kart. Those little details matter! Its a solid go kart. Couldn't beat the price. Customer service is a total win! The only thing lacking was the shipping aspect, which I understand its hard to ship heavy freight across the country with no damage.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 7
    • Customer Support: 10
    Full ratings for this review »
  • Ray Jay

    Site Experience Feedback

    Sep 14, 2026

    pretty awesome

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rick

    Post-Delivery Feedback

    Sep 13, 2026

    Excellent shipping container and rapid delivery. High quality product, good quality parts and was particularly impressed by all fasteners had self locking nuts and good bolts. Needed installation instructions, online video was for 125 not 150cc no sound.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • WildPecan

    Site Experience Feedback

    Sep 13, 2026

    Most of the site is good to navigate, ordering is simple because it's powered by shopify. More clarity and better presentation of product specs would have been nice.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Jay

    Post-Delivery Feedback

    Sep 13, 2026

    I ordered the Condor, you sent me a Vader, and it was beat to hell, scratched, and even had fuel lines unattached. Shit show. I would imagine getting any compensation would be a task. I bought 3. 2 arrived great. 1...a total shit show.

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »