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Xprousa Customer Reviews

Xprousa holds a 8.6/10 overall rating based on 154 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Jul 10, 2026

Xprousa Rating

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Post-Delivery Feedback - 154 Reviews

Overall Satisfaction:

8.6out of 10

Would Shop Here Again:

8.4out of 10

Likelihood To Recommend:

8.8out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

75%74%
Neutral rating icon

Neutral

10%12%
Negative rating icon

Negative

15%14%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 199 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%87%
Neutral rating icon

Neutral

11%13%
Negative rating icon

Negative

7%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

Recent Reviews for Xprousa

Showing 1 - 50 of 353

  • Mud

    Post-Delivery Feedback

    Jul 9, 2026

    Getting parts was easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • No_instructions

    Post-Delivery Feedback

    Jul 8, 2026

    There were no assembly instructions for this model. That's pretty ridiculous

    • Overall Rating: 5
    • Would Shop Here Again: 3
    • Likelihood To Recommend: N/A
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • LRN

    Post-Delivery Feedback

    Jul 8, 2026

    This is my second xpro moped . I had no problem with them . Very good product.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Perfecto calidad y precio justo

    Site Experience Feedback

    Jul 8, 2026

    Me gusta este sitio nos veremos pronto de nuevo gracias por los servicios de esta página hacen la vida más feliz a muchos

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BumpNRun

    Site Experience Feedback

    Jul 7, 2026

    The experience was great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DaOne

    Site Experience Feedback

    Jul 7, 2026

    I am delighted about the pricing when buying straight from the website. However, the customer service aspect can be improved.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Andrew nunley

    Site Experience Feedback

    Jul 7, 2026

    Been very good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Buckshot

    Site Experience Feedback

    Jul 6, 2026

    My online experience so far was great. First time order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Hayden

    Post-Delivery Feedback

    Jul 6, 2026

    I’ve been recommending everyone to check it out bike is awesome and customer service is top of the line

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Natedog

    Site Experience Feedback

    Jul 6, 2026

    I had a good experience it was quick easy and affordable

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Voxx

    Site Experience Feedback

    Jul 6, 2026

    Good website for toys

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Halla

    Site Experience Feedback

    Jul 5, 2026

    Bought one before and it lasted awhile. Pretty good product for them price. Recommend 100%

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Toyz

    Site Experience Feedback

    Jul 4, 2026

    All good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dman

    Post-Delivery Feedback

    Jul 4, 2026

    Speed is impressive. Build quality is not great. The front fender fell off after 1 hour and the rear tube went flat in less than 10 miles.

    • Overall Rating: 6
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: 6
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jul 4, 2026

    Found what I needed quickly

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Cupcake

    Site Experience Feedback

    Jul 3, 2026

    Good selection

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Giggity

    Post-Delivery Feedback

    Jul 3, 2026

    I was looking for an exhaust pipe for my X9. The powersportsmax web site said out of stock. I contacted their customer support to try to get on a list to be contacted when it was back in stock. I was told I could not buy parts if I had not purchased a motorcycle from them. I wrote a nasty email back about how stupid it was to reject selling a part to anyone for any reason. I found your website. The listing for the front pipe for $109 said out of stock. Below there is a section called “you may also like”. The front pipe is listed there for $59. It looked the same to so I decided to buy it. Customer support emailed me and said I needed to send photos of the bike and serial plate so they could make sure the part would fit. They decided it does. So thank you for selling me the same part for half price.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • TNT

    Site Experience Feedback

    Jul 3, 2026

    I had a great experience, the site is easy to get around and find what you need quickly. Free shipping is amazing. I was hoping for additional discounts because we are so close to America's 250th birthday but didn't receive any. Would've also been awesome if there was an American Flag color option for the motorcycle....

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • kushycraig

    Site Experience Feedback

    Jul 3, 2026

    quick easy ordering process and price was great for a starter dirt bike

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Grandma's favorite website

    Site Experience Feedback

    Jul 2, 2026

    Website works great.clicked onto it, took me directly to site of purchase

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Scott

    Post-Delivery Feedback

    Jul 2, 2026

    The bike came on time, was put together and started right up after putting gas in it. It is a really good quality for the price. It is 1/4 the cost of a Japanese bike.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Me

    Site Experience Feedback

    Jul 1, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bubba

    Site Experience Feedback

    Jul 1, 2026

    I couldn't be happier with these guys! The last 4 wheelers I got for my great grandchildren they have outgrown them, These are replacements and upgrades!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mr. Max

    Post-Delivery Feedback

    Jun 30, 2026

    So far seems like a great product. Fast shipping and great web site. Product was packaged very well.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Wanoogi

    Post-Delivery Feedback

    Jun 28, 2026

    Great beginner bike. Reliable too

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Carrie

    Site Experience Feedback

    Jun 28, 2026

    It was good. I wish it were an option for it to come assembled.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • NYC guy

    Post-Delivery Feedback

    Jun 25, 2026

    Customer service is amazing. Joyce Yuan has answered dozens of my questions and given me great advice. She rocks! Delivery takes only days which is great as well thanks.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Eric H

    Post-Delivery Feedback

    Jun 24, 2026

    Great experience with the delivery. Arrived in 7 days no damage. Product is good quality. Waiting for paperwork in the mail

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Magan

    Site Experience Feedback

    Jun 24, 2026

    Got my parts

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 23, 2026

    YOU seem to be out of stock with everything I had to go elsewhere

    • Overall Rating: 10
    • Would Shop Here Again: 6
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • axa

    Site Experience Feedback

    Jun 23, 2026

    atvs were out of stock for quite a while

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Xpro Rider

    Post-Delivery Feedback

    Jun 23, 2026

    Low Price, Excellent Product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rabbit

    Site Experience Feedback

    Jun 22, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 20, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 19, 2026

    Xpro

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • 125marccc

    Site Experience Feedback

    Jun 18, 2026

    It was great shopping

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 18, 2026

    it was ok

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lou Low

    Post-Delivery Feedback

    Jun 18, 2026

    The dirt bike was delivered on time, as scheduled. The dirt bike was expertly packaged, and delivered by a legitimate trucking company. The dirt bike was fully assembled, solidly built, and ready to ride. So far, I am very impressed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Bepy

    Site Experience Feedback

    Jun 18, 2026

    It was very easy to order

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cabi

    Site Experience Feedback

    Jun 17, 2026

    My wife bought me a 250 cc knight dlx pro and it has been my favorite toy in the last year. i ride on trails and for the price of the bike, it's well worth it. haven't had any issues with the bike at all.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Nekochan

    Post-Delivery Feedback

    Jun 17, 2026

    Product arrived on time. Was easy to assemble. Had no issues. Would definitely recommend xpro usa.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tay

    Site Experience Feedback

    Jun 16, 2026

    P

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • PdubRiz

    Post-Delivery Feedback

    Jun 15, 2026

    Overall purchase, transaction, shipping and delivery were great. The only small thing I can mention is was unsure of the initial status of shipping for a few days then saw status update showing in transit and estimated delivery date. Would recommend, and rate 5 out of 5.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 14, 2026

    Like product but tie rod I need is out of stock and did not get the part I needed. Could not find a phone number to talk to anyone. Don’t like sending emails.

    • Overall Rating: 5
    • Would Shop Here Again: 2
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 2
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Jun 14, 2026

    Seems well made and decent quality for the price

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Hayden xe

    Site Experience Feedback

    Jun 12, 2026

    It was a good experience the real experience is when it gets here it didn’t tell me how long it take to get here though

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Max

    Post-Delivery Feedback

    Jun 12, 2026

    Great customer service and communication through the process. I was especially impressed with the delivery expert who was phenominal!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Paul

    Post-Delivery Feedback

    Jun 12, 2026

    The experience was great it was a simple process with fast delivery they kept me informed of everything that was going on with the order and followed up to see how things were very satisfied

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Feliks

    Post-Delivery Feedback

    Jun 10, 2026

    I ordered mini jeep with front and back disk brakes . I did not receive the front rotors calipers and brake lines I did not receive 60v battery charger. Please send me the missing parts.

    • Overall Rating: 7
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Hillbilly

    Post-Delivery Feedback

    Jun 10, 2026

    It arrived in a week, no delivery charge, wasn't bad putting together and problem free so far.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »