Eastern Leaf Reviews - 534 Post-Delivery Reviews - 9.4/10
Eastern Leaf Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsRecent Reviews for Eastern Leaf
Showing 1 - 50 of 3,012
Online Shopper
Site Experience FeedbackJun 18, 2026
You have a great selection of Chinese Elms
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
First timer
Site Experience FeedbackJun 18, 2026
I enjoyed everything about my experience other than the fact when I tried to expand on the details of the item, the drop-down menu would not work. Every time I tried to drop it down pushing “show more” it wouldn’t but when I pushed it again, it would show it for a split second. I had to do it repeatedly to find out what it said.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Kristi
Site Experience FeedbackJun 18, 2026
Website was easy to engage with, intuitive and user-friendly. I was able to search and find what I was looking for without issue, and then could easily sort to select the product that best fit my needs. No complaints!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Watchfulabyss
Site Experience FeedbackJun 18, 2026
Honestly, the sites really easy to work with.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Q
Site Experience FeedbackJun 18, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Janet
Site Experience FeedbackJun 18, 2026
It was very easy to order. There was explanations about the plant and its care that I could understand and choose the proper plant.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kia
Site Experience FeedbackJun 18, 2026
The site was easy to navigate and each item was very descriptive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 18, 2026
Part of my Order was delivered on time. Ordered two trees and only one came
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
PB
Site Experience FeedbackJun 18, 2026
I chose Eastern Leaf to get a Japanese gardening tool, which they had in stock. I was curious and delighted by the variety of items, including the Bonsai, offered online. Thanks.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Keith
Site Experience FeedbackJun 18, 2026
No comment
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
I look forward to my package
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
EA
Site Experience FeedbackJun 17, 2026
Easy to navigate and fun to browse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ro
Site Experience FeedbackJun 17, 2026
Learned about starting bonsai, trouble editing cart.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 17, 2026
Nicely organized site. Would prefer more varieties of bonsai as well as more detailed care information as carehas been problematic in the past.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Cliff
Site Experience FeedbackJun 17, 2026
Very informative website and they had everything I needed in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 17, 2026
Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Luke
Site Experience FeedbackJun 17, 2026
It was very quick and easy and had a lot of options to pick from very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
LAC
Site Experience FeedbackJun 17, 2026
The items I most wanted were out of stock. But was able to find something that will still make a good anniversary present for my parents 50th anniversary.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
MattB
Site Experience FeedbackJun 17, 2026
Great items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rose
Site Experience FeedbackJun 17, 2026
Very descriptive of each item, quick website loading, decent prices for beginner items.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Iluvred
Post-Delivery FeedbackJun 17, 2026
My Chinese Elm arrived in perfect condition and is already thriving in my home. It was delivered on time and was packaged with care. I would recommend Eastern Leaf to any beginner bonsai enthusiast. Instructions for care is detailed and easy to understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dave
Site Experience FeedbackJun 17, 2026
I’m satisfied
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Kiki0108
Post-Delivery FeedbackJun 17, 2026
I bought 4 bonsai trees and they all came in perfect condition! They are beautiful and definitely worth the price! So excited to add these to my collection! The website is easy to navigate and shipping is fast and packaged extremely well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Joel66
Site Experience FeedbackJun 17, 2026
Quality service and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
greatness
Site Experience FeedbackJun 16, 2026
I really enjoyed the detail that went into filtering process. I didn't find that many filter options with other suppliers.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Aguirre
Site Experience FeedbackJun 16, 2026
Very easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bull
Site Experience FeedbackJun 16, 2026
Very excited to receive my purchase. Very informative website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Deb
Site Experience FeedbackJun 16, 2026
First time ordering from the site, excited to get my first bonsai!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Debris
Site Experience FeedbackJun 16, 2026
Simple, easy, and fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike oxhuge
Site Experience FeedbackJun 15, 2026
It was easy to use.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Zack Parker
Site Experience FeedbackJun 15, 2026
Easy to choose and clear instructions
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Michael
Site Experience FeedbackJun 15, 2026
I loved this process and I pray that I get what I think I’m going to get
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
sm
Site Experience FeedbackJun 15, 2026
website was great, called customer service, they were prompt in getting back to me and very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sonny M.
Site Experience FeedbackJun 15, 2026
I have had a great experience I bought a rocky juniper that’s great and natural and native to my home state of Colorado it made me care about and learn how to take care of something small it came healthier than my growing pain stage of getting sunlight and watering right but I’ve learned it’s healthy and doing amazing and it taught me a lot including pruning and gave me a great well sturdy beautiful “starter” bonsai that already looked amazing and will grow to be a strong healthy big bonsai and hopefully outlast me also give me something therapeutic to do and allows me to focus on something living and get in touch with nature in a grounded helpful practical way as I’m moving into horticultural in general and having my first bonsai tree taught me a lot about plants and made me realize how cool they are and also I think even though a lot of my generation doesn’t do bonsai or garden they should it is fun and gives you something to care about and learn about the world and nature anyways have had an amazing experience and I’m glad the starter bonsai are already well sturdy and a couple to few years old and look beautiful for 40$ for a guy who doesn’t make much and is stressed and what not and wanted something cheap but meaningful and educational about horticulture in general to get in to thanks eastern leaf!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
Rocky
Post-Delivery FeedbackJun 15, 2026
First experience with a bonsai tree
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Chey
Site Experience FeedbackJun 15, 2026
Smooth easy and seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jef
Site Experience FeedbackJun 15, 2026
Well constructed website I wish cart items were utilized differently
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
TimH
Post-Delivery FeedbackJun 15, 2026
I ordered a bonsai tree. There was an issue with my shipping address which was corrected efficiently by customer support. What I ordered arrived correctly and on time. Will use this company again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
Viv
Post-Delivery FeedbackJun 14, 2026
Such an easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Betula
Site Experience FeedbackJun 14, 2026
Love you guys but shipments have contained mistakes or damaged items.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackJun 14, 2026
Very helpful actually showed me more plants to buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
'Chele
Site Experience FeedbackJun 14, 2026
The interaction was easy and seamless. Navigation to all items was a breeze.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cyn L.
Site Experience FeedbackJun 14, 2026
I had two items in mind to buy, found them both online within minutes & bought them quickly with my preferred checkout option. Everything I’ve bought from Eastern Leaf over several years gas been 100% satisfactory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nakia
Site Experience FeedbackJun 14, 2026
Easy process cant wait to see the reaction on hubby's face when he gets his father's day gift.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Lynn
Post-Delivery FeedbackJun 14, 2026
I have just started an interest in bonsai and was pleasantly pleased by my purchases from Eastern Leaf. Recently placed another order with them. you will not be disappointed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
happycamper
Post-Delivery FeedbackJun 14, 2026
It was a perfect little Bonsai for my kitchen counter; right next to the window!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 13, 2026
I’m interested in buying a bonsai after seeing so many beautiful trees on this site.. but the good ones are so expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roy
Site Experience FeedbackJun 13, 2026
The webiste itself was great to navigate and purchase. I just wished ficus was in stock but its not really owners fault
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 13, 2026
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
P Flynn
Post-Delivery FeedbackJun 13, 2026
I really enjoy the products. They are high quality and the ordering and shipping are all good. I have ordered multiple times from the company. I do wish the company would provide a bit more direction on the plant care as I am now on my 3rd Sago palm.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
