Angara Reviews - 3,736 Review - 9.3/10

Jan 21, 2025
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.2 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%86%

Neutral

14%9%

Negative

3%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Recent Reviews for Angara

Showing 1 - 20 of 3,736

LJ

Site Experience Feedback

Jan 19, 2025

Easy to access

From Angara

Hello Lin, Thank you for your positive feedback! We appreciate any review we can get from our valued customers. We're happy to hear you had an easy time ordering, and we hope you love the ring and bracelet!

Nancenurse

Site Experience Feedback

Jan 19, 2025

It was a very good experience but waiting to see the actual product quality

From Angara

Hello Nancy, Thank you for your positive feedback! We appreciate whenever our valued customers can leave us a review. We're glad to hear you had a good and smooth online shopping experience with us. Please let us know if your daug...

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Samuel L Jackson

Site Experience Feedback

Jan 19, 2025

Easy

From Angara

Hello Irvin, We're so glad you found the process easy! Thank you for your feedback!

Jjman

Site Experience Feedback

Jan 19, 2025

Very good

From Angara

Hello Jake, Thank you for your kind words! We're thrilled to hear you had a great experience!

Alf

Post-Delivery Feedback

Jan 18, 2025

The ring was nice and as expected however, I clearly mentioned to have the ring engraved with a message. The ring arrived without any engraving. I had a chat with an agent who offered to have the ring engraved but the timeline they offered to have it returned, engraved and re delivered did not worked for me as I had a function.

HomeMeansNevada

Site Experience Feedback

Jan 18, 2025

Overall I like the website, especially all the filters, but it can be somewhat difficult to find additional information. I wanted more detail about enhanced pushback earring backs and the return policy; I found the return policy after several search attempts, but had to chat to get more information about the pushbacks. However, I was connected with the lovely Rose on the chatline and she answered my questions completely and quickly.

From Angara

Hello Robison, Thank you for your feedback! We're glad to hear you enjoyed the filters on our website and that we were able to assist you quickly and effectively. We appreciate your suggestion about providing more detailed informa...

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Manitou

Site Experience Feedback

Jan 18, 2025

Because of a previous purchase, where I had some severe difficulties but they were immediately resolved by Trish Parakh and Barbara Stein, I returned to Angara to purchase a lovely gift for my wife. These are two excellent employees and I know if I have any future problems, they will be resolved.

From Angara

Hello Dennis, Thank you so much for your kind words and for giving us another opportunity to serve you. We're thrilled to hear that our team was able to assist you and leave a positive impression. We're always here to ensure your ...

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Online Shopper

Post-Delivery Feedback

Jan 18, 2025

Very pleased with the quality of my product purchase.

Thien.H

Post-Delivery Feedback

Jan 18, 2025

Been our go to online jewelry store. This was where we customized our engagement and wedding rings

Chris

Site Experience Feedback

Jan 18, 2025

Great quality items.

Dave

Site Experience Feedback

Jan 18, 2025

Easy to move around

Don’t waste your money

Post-Delivery Feedback

Jan 17, 2025

The necklace I ordered for myself looks like it would break in a hot second. It is shorter than 18” as described and is negligible in weight. Customer service offered me 10% off my next purchase. What a joke. I will never order from them. My friends thought the necklace was a piece of crap.

Willy

Site Experience Feedback

Jan 17, 2025

Found what I was looking for, and easy to order.

From Angara

Hello Walter, Thank you for your feedback! We're happy you found what you were looking for and had a seamless ordering experience. We look forward to serving you again!

Glamgirl

Site Experience Feedback

Jan 17, 2025

The products are good quality. You can divide the payment into smaller amounts. Gifts are good quality and wrapped well. Seamless experience.

From Angara

Hi Daryl, Thank you for choosing Angara! We're proud to know that you find our jewelry to be of good quality. We also think our installment plans are a great way to get the jewelry you want by spacing out payments.

kmanwest

Site Experience Feedback

Jan 17, 2025

All seemed very easy. Hope the product is as described

From Angara

Hi Michael, We're glad to know that you found everything to be easy. Thank you for choosing Angara!

Jack

Site Experience Feedback

Jan 17, 2025

great website

From Angara

Hi Jack, Thank you for the positive feedback!

Louise

Site Experience Feedback

Jan 17, 2025

Easy to order; pleasant person on your phone line to answer questions.

From Angara

Hi Louise, It's great to know that you had a pleasant conversation with our customer service team and that you found it easy to place your order. Thank you for choosing Angara!

Cachito

Site Experience Feedback

Jan 17, 2025

It was a nice experience

From Angara

Hi Carlos, Thank you for the positive review!

Nas

Site Experience Feedback

Jan 17, 2025

I found this process to be very easy to use. Thanks.

From Angara

Hi Nancy, Thank you for taking the time to share your review. We're pleased to know that you had a positive experience!

Ana

Site Experience Feedback

Jan 16, 2025

Very satisfied with Angara

From Angara

Hello Ana, Thank you for your positive feedback! We appreciate it when our customers can take time out of their busy schedules to leave us a review and share their online shopping experience. We hope you love the amethyst ring!