Angara Reviews - 3,736 Review - 9.3/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 86% |
Neutral | 14% | 9% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
8.6 out of 10
Recent Reviews for Angara
Showing 1 - 20 of 3,736
LJ
Site Experience Feedback
Jan 19, 2025
Easy to access
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Lin, Thank you for your positive feedback! We appreciate any review we can get from our valued customers. We're happy to hear you had an easy time ordering, and we hope you love the ring and bracelet!
Nancenurse
Site Experience Feedback
Jan 19, 2025
It was a very good experience but waiting to see the actual product quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Nancy, Thank you for your positive feedback! We appreciate whenever our valued customers can leave us a review. We're glad to hear you had a good and smooth online shopping experience with us. Please let us know if your daug...
Read full response »Samuel L Jackson
Site Experience Feedback
Jan 19, 2025
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Irvin, We're so glad you found the process easy! Thank you for your feedback!
Jjman
Site Experience Feedback
Jan 19, 2025
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Jake, Thank you for your kind words! We're thrilled to hear you had a great experience!
Alf
Post-Delivery Feedback
Jan 18, 2025
The ring was nice and as expected however, I clearly mentioned to have the ring engraved with a message. The ring arrived without any engraving. I had a chat with an agent who offered to have the ring engraved but the timeline they offered to have it returned, engraved and re delivered did not worked for me as I had a function.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
HomeMeansNevada
Site Experience Feedback
Jan 18, 2025
Overall I like the website, especially all the filters, but it can be somewhat difficult to find additional information. I wanted more detail about enhanced pushback earring backs and the return policy; I found the return policy after several search attempts, but had to chat to get more information about the pushbacks. However, I was connected with the lovely Rose on the chatline and she answered my questions completely and quickly.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From Angara
Hello Robison, Thank you for your feedback! We're glad to hear you enjoyed the filters on our website and that we were able to assist you quickly and effectively. We appreciate your suggestion about providing more detailed informa...
Read full response »Manitou
Site Experience Feedback
Jan 18, 2025
Because of a previous purchase, where I had some severe difficulties but they were immediately resolved by Trish Parakh and Barbara Stein, I returned to Angara to purchase a lovely gift for my wife. These are two excellent employees and I know if I have any future problems, they will be resolved.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Dennis, Thank you so much for your kind words and for giving us another opportunity to serve you. We're thrilled to hear that our team was able to assist you and leave a positive impression. We're always here to ensure your ...
Read full response »Online Shopper
Post-Delivery Feedback
Jan 18, 2025
Very pleased with the quality of my product purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Thien.H
Post-Delivery Feedback
Jan 18, 2025
Been our go to online jewelry store. This was where we customized our engagement and wedding rings
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Jan 18, 2025
Great quality items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Jan 18, 2025
Easy to move around
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don’t waste your money
Post-Delivery Feedback
Jan 17, 2025
The necklace I ordered for myself looks like it would break in a hot second. It is shorter than 18” as described and is negligible in weight. Customer service offered me 10% off my next purchase. What a joke. I will never order from them. My friends thought the necklace was a piece of crap.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 5
- Customer Support: 2
- Full ratings for this review »
Willy
Site Experience Feedback
Jan 17, 2025
Found what I was looking for, and easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Walter, Thank you for your feedback! We're happy you found what you were looking for and had a seamless ordering experience. We look forward to serving you again!
Glamgirl
Site Experience Feedback
Jan 17, 2025
The products are good quality. You can divide the payment into smaller amounts. Gifts are good quality and wrapped well. Seamless experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Daryl, Thank you for choosing Angara! We're proud to know that you find our jewelry to be of good quality. We also think our installment plans are a great way to get the jewelry you want by spacing out payments.
kmanwest
Site Experience Feedback
Jan 17, 2025
All seemed very easy. Hope the product is as described
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hi Michael, We're glad to know that you found everything to be easy. Thank you for choosing Angara!
Jack
Site Experience Feedback
Jan 17, 2025
great website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hi Jack, Thank you for the positive feedback!
Louise
Site Experience Feedback
Jan 17, 2025
Easy to order; pleasant person on your phone line to answer questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Louise, It's great to know that you had a pleasant conversation with our customer service team and that you found it easy to place your order. Thank you for choosing Angara!
Cachito
Site Experience Feedback
Jan 17, 2025
It was a nice experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Carlos, Thank you for the positive review!
Nas
Site Experience Feedback
Jan 17, 2025
I found this process to be very easy to use. Thanks.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hi Nancy, Thank you for taking the time to share your review. We're pleased to know that you had a positive experience!
Ana
Site Experience Feedback
Jan 16, 2025
Very satisfied with Angara
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Ana, Thank you for your positive feedback! We appreciate it when our customers can take time out of their busy schedules to leave us a review and share their online shopping experience. We hope you love the amethyst ring!