Angara Reviews - 4,270 Review - 9.5/10
2023
Winner
Circle of
Excellence
2 years
Angara Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 14% | 15% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for Angara
Showing 1 - 20 of 4,270
Online Shopper
Site Experience Feedback
Nov 20, 2024
website was easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Veronica, Thank you for taking the time to share your feedback with us. We are glad that you had a wonderful shopping experience and hope that you enjoy your new jewelry.
BlueWingedOlive
Site Experience Feedback
Nov 20, 2024
I compared two necklaces that differed because one had a diamond above the ruby pendant. The one without the diamond was less expensive. That makes no sense. It makes me wonder if Angara is gaming me. I simply want straightforward products with straightforward pricing. With upside down pricing like I just saw, it feels like I just walked off a used car sales lot.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From Angara
Hi Russell, Thank you for your feedback, and we apologize for the confusion. We understand your concerns regarding pricing differences. The variation you noticed is due to the added diamond, which can affect the price. We strive t...
Read full response »SummerEliteX
Site Experience Feedback
Nov 20, 2024
I had an amazing experience with the website. Anything I would search would pop up and give me hundreds of options to choose from overall highly satisfied with my experience and will buy again in the future!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Amari, Thank you for taking the time to share your feedback with us. We are glad to know that you had an amazing shopping experience with us. We hope that you enjoy your new jewelry and we anticipate seeing you again shoppin...
Read full response »Miriam
Site Experience Feedback
Nov 20, 2024
I like that I can make payments
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nogiftplease
Site Experience Feedback
Nov 20, 2024
Would have much rather had a discount instead of free gift, even if it was half the value. Or, if at least the free gift matched the color of the purchase, even if simply the metal of yellow or silver. But instead I’m getting something I’ll probably throw away, what a waste!
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From Angara
Hello Jeff, Thank you for sharing your feedback with us. Free gifts are just gratitude for your purchase. They are premade and automated by the system. One of our customer experience managers has reached out to you to address your...
Read full response »Maxsmom
Site Experience Feedback
Nov 20, 2024
All good except on the payment page there was NO choice to select Paypal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Peggy, Thank you for your feedback. We are sorry to hear about the inconvenience caused due to the PayPal option not being available on the payments page; however, the PayPal option is still active. One of our customer exper...
Read full response »JDRic
Site Experience Feedback
Nov 20, 2024
Good experience with the purchase, no complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Eric! Thank you for your wonderful feedback. We truly appreciate your support and are committed to maintaining the standards we have achieved. Should you need any assistance, please don’t hesitate to reach out & we are alway...
Read full response »vic
Site Experience Feedback
Nov 20, 2024
easy site to use we will see about delivery
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
From Angara
Hello Dwain! Thank you for the positive feedback. We truly appreciate your patience and are glad to know you find our site easy to use. We will keep you updated about the delivery and ensure your order reaches you as soon as possi...
Read full response »gilly
Site Experience Feedback
Nov 20, 2024
experience was great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Gillian, Thank you for your positive feedback. We appreciate whenever our customers can take the time out of their busy schedules to leave us a review. We're happy you had such a great online shopping experience with us. We...
Read full response »johnhcrim
Site Experience Feedback
Oct 23, 2024
All was great, found exactly what I was looking for with many configurable metal choices and stone sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
johnhcrim
Post-Delivery Feedback
Nov 20, 2024
My order had two items, returned one for repair after communicating with customer service. They were very quick and professional in all aspects. One earring back would not stay on, CS requested I return ship item for repair.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
From Angara
Hello John, Thank you for your positive review! Any time our customers can submit a review and share their shopping experience with us is greatly appreciated. We're glad to hear you approve of our website and the variety of the j...
Read full response »Shoe
Site Experience Feedback
Nov 20, 2024
Have been ordering from Angara for several years. I keep returning as I am very happy the the quality levels.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Greg, Thank you for such positive feedback! We always appreciate hearing from our continued customers regarding their online shopping experiences with us. We're happy to hear how you approve of our service and the quality o...
Read full response »Rob
Site Experience Feedback
Nov 20, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hi Robert, We can't think of many better single word reviews to receive! We're pleased to know your Angara experience has been great!
Bob
Site Experience Feedback
Nov 20, 2024
Was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Megan, Thank you for taking the time to leave a review! We’re glad to hear that you had a good experience. If you have any suggestions or further feedback, we’d love to hear from you.
Ritch
Site Experience Feedback
Nov 20, 2024
Very nice and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hi Mitchell, Thank you so much for your review! We're thrilled to hear you had a great experience. Your feedback means a lot to us!
Online Shopper
Post-Delivery Feedback
Nov 20, 2024
The opal was beautiful
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shoppr
Site Experience Feedback
Oct 29, 2024
wish the return policy was more clear on what is a custom product and what isn't.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From Angara
Hi Stephanie, Thank you for the feedback. We always ensure it is worked upon. One of our team member has contacted you via email to sort this out for you. We hope to make your experience richer with Angara!
Online Shopper
Site Experience Feedback
Nov 20, 2024
Easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
BigHarryArms
Site Experience Feedback
Nov 20, 2024
very good, thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Timothy Thank you for your kind words! We're thrilled to hear you're happy. Let us know if we can assist you with anything else! 😊
Jovanny V
Site Experience Feedback
Nov 19, 2024
It is very easy to navigate website and the pictures of every single product is very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Jovanny, Thank you for your feedback. We're happy that you found the website easy to navigate and found the pictures of every product helpful. Your feedback is greatly appreciated and motivates us to keep improving.
NC
Site Experience Feedback
Nov 19, 2024
Good selection
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Angara
Hello Nichole, Thank you for your feedback. We're happy that you liked the variety of jewelry. We're excited for you to receive your ring. We have no doubt you will love the design.