Angara Reviews - 4,270 Review - 9.5/10

Nov 22, 2024
Angara is an online fine jewelry retail brand, headquartered in Los Angeles, California. We are currently present in 15 countries and ship to over 64 countries worldwide. Our handcrafted jewelry is dressed in high-quality gemstones, diamonds and pearls, and every piece is made-to-order. From minimalist everyday styles to opulent engagement rings, and thoughtful birthstone jewelry to trendy zodiac-inspired pieces, our collection features exclusive and customizable designs you can wear every day, gift on special occasions, but most importantly, treasure forever. Explore our breathtaking array of colored gemstone jewelry and celebrate life's precious moments with color! Enjoy Free Shipping, Free 30-Day Returns and Easy Pay Installments when you shop with us.
Circle of Excellence - Angara

2023
Winner

Circle of
Excellence

2 years

Angara Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.4 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

14%15%

Negative

2%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

9.1 out of 10

Recent Reviews for Angara

Showing 1 - 20 of 4,270

Online Shopper

Site Experience Feedback

Nov 20, 2024

website was easy to navigate.

From Angara

Hello Veronica, Thank you for taking the time to share your feedback with us. We are glad that you had a wonderful shopping experience and hope that you enjoy your new jewelry.

BlueWingedOlive

Site Experience Feedback

Nov 20, 2024

I compared two necklaces that differed because one had a diamond above the ruby pendant. The one without the diamond was less expensive. That makes no sense. It makes me wonder if Angara is gaming me. I simply want straightforward products with straightforward pricing. With upside down pricing like I just saw, it feels like I just walked off a used car sales lot.

From Angara

Hi Russell, Thank you for your feedback, and we apologize for the confusion. We understand your concerns regarding pricing differences. The variation you noticed is due to the added diamond, which can affect the price. We strive t...

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SummerEliteX

Site Experience Feedback

Nov 20, 2024

I had an amazing experience with the website. Anything I would search would pop up and give me hundreds of options to choose from overall highly satisfied with my experience and will buy again in the future!

From Angara

Hello Amari, Thank you for taking the time to share your feedback with us. We are glad to know that you had an amazing shopping experience with us. We hope that you enjoy your new jewelry and we anticipate seeing you again shoppin...

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Miriam

Site Experience Feedback

Nov 20, 2024

I like that I can make payments

Nogiftplease

Site Experience Feedback

Nov 20, 2024

Would have much rather had a discount instead of free gift, even if it was half the value. Or, if at least the free gift matched the color of the purchase, even if simply the metal of yellow or silver. But instead I’m getting something I’ll probably throw away, what a waste!

From Angara

Hello Jeff, Thank you for sharing your feedback with us. Free gifts are just gratitude for your purchase. They are premade and automated by the system. One of our customer experience managers has reached out to you to address your...

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Maxsmom

Site Experience Feedback

Nov 20, 2024

All good except on the payment page there was NO choice to select Paypal

From Angara

Hello Peggy, Thank you for your feedback. We are sorry to hear about the inconvenience caused due to the PayPal option not being available on the payments page; however, the PayPal option is still active. One of our customer exper...

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JDRic

Site Experience Feedback

Nov 20, 2024

Good experience with the purchase, no complaints.

From Angara

Hello Eric! Thank you for your wonderful feedback. We truly appreciate your support and are committed to maintaining the standards we have achieved. Should you need any assistance, please don’t hesitate to reach out & we are alway...

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vic

Site Experience Feedback

Nov 20, 2024

easy site to use we will see about delivery

From Angara

Hello Dwain! Thank you for the positive feedback. We truly appreciate your patience and are glad to know you find our site easy to use. We will keep you updated about the delivery and ensure your order reaches you as soon as possi...

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gilly

Site Experience Feedback

Nov 20, 2024

experience was great.

From Angara

Hello Gillian, Thank you for your positive feedback. We appreciate whenever our customers can take the time out of their busy schedules to leave us a review. We're happy you had such a great online shopping experience with us. We...

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johnhcrim

Site Experience Feedback

Oct 23, 2024

All was great, found exactly what I was looking for with many configurable metal choices and stone sizes.


Post-Delivery Feedback

Nov 20, 2024

My order had two items, returned one for repair after communicating with customer service. They were very quick and professional in all aspects. One earring back would not stay on, CS requested I return ship item for repair.

From Angara

Hello John, Thank you for your positive review! Any time our customers can submit a review and share their shopping experience with us is greatly appreciated. We're glad to hear you approve of our website and the variety of the j...

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Shoe

Site Experience Feedback

Nov 20, 2024

Have been ordering from Angara for several years. I keep returning as I am very happy the the quality levels.

From Angara

Hello Greg, Thank you for such positive feedback! We always appreciate hearing from our continued customers regarding their online shopping experiences with us. We're happy to hear how you approve of our service and the quality o...

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Rob

Site Experience Feedback

Nov 20, 2024

Great

From Angara

Hi Robert, We can't think of many better single word reviews to receive! We're pleased to know your Angara experience has been great!

Bob

Site Experience Feedback

Nov 20, 2024

Was good

From Angara

Hello Megan, Thank you for taking the time to leave a review! We’re glad to hear that you had a good experience. If you have any suggestions or further feedback, we’d love to hear from you.

Ritch

Site Experience Feedback

Nov 20, 2024

Very nice and easy

From Angara

Hi Mitchell, Thank you so much for your review! We're thrilled to hear you had a great experience. Your feedback means a lot to us!

Online Shopper

Post-Delivery Feedback

Nov 20, 2024

The opal was beautiful

Shoppr

Site Experience Feedback

Oct 29, 2024

wish the return policy was more clear on what is a custom product and what isn't.

From Angara

Hi Stephanie, Thank you for the feedback. We always ensure it is worked upon. One of our team member has contacted you via email to sort this out for you. We hope to make your experience richer with Angara!

Online Shopper

Site Experience Feedback

Nov 20, 2024

Easy

BigHarryArms

Site Experience Feedback

Nov 20, 2024

very good, thank you

From Angara

Hello Timothy Thank you for your kind words! We're thrilled to hear you're happy. Let us know if we can assist you with anything else! 😊

Jovanny V

Site Experience Feedback

Nov 19, 2024

It is very easy to navigate website and the pictures of every single product is very helpful.

From Angara

Hello Jovanny, Thank you for your feedback. We're happy that you found the website easy to navigate and found the pictures of every product helpful. Your feedback is greatly appreciated and motivates us to keep improving.

NC

Site Experience Feedback

Nov 19, 2024

Good selection

From Angara

Hello Nichole, Thank you for your feedback. We're happy that you liked the variety of jewelry. We're excited for you to receive your ring. We have no doubt you will love the design.