Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
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Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
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Shipping Charges
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Variety of Shipping Options
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On-Time Delivery
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Order Tracking
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
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Product Availability
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 361 - 380 of 1,945
Online Shopper
Site Experience Feedback
Mar 21, 2024
NA
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
JY
Site Experience Feedback
Mar 21, 2024
Woodwind and brass wind has been very prompt and satisfied with their business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nol
Post-Delivery Feedback
Mar 21, 2024
They offer the products needed and their prices are the going rate.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 7
- Full ratings for this review »
Will
Site Experience Feedback
Mar 11, 2024
I have never had any trouble with WWBW. I find the company to be very reliable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Post-Delivery Feedback
Mar 21, 2024
I bought a new trombone mute b because my old one is wearing out. I do recommend WWBW.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bphlat75
Site Experience Feedback
Mar 21, 2024
Overall decent experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
SiChi
Site Experience Feedback
Mar 20, 2024
I do not have any bad thing to say about this particulate purchase or website, my first purchase and probably will not my last! Was suggested by my fellow musicians.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tingting
Site Experience Feedback
Mar 20, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike
Site Experience Feedback
Mar 02, 2024
Anytime I need any music products I order from WWBW. The website is easy to navigate, and I always receive my products in a timely manner. I have never had a bad experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tiana
Site Experience Feedback
Mar 20, 2024
Everything is great, checkout was swift, am I know I am going to be satisfied with this product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Post-Delivery Feedback
Mar 20, 2024
Stand arrived in an undamaged box, was easy to assemble and works great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
Very easy to use and I'm satisfied!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Post-Delivery Feedback
Mar 20, 2024
You have a fantastic selection, your customer service is very good and your loyalty program appears to be very good as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Recreational Trumpeter
Site Experience Feedback
Mar 20, 2024
Easy purchase of in stock item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Old Geezer
Site Experience Feedback
Mar 20, 2024
Over the (many) years I have occasionally ordered and received in excellent condition a number of items. The WWBW web site is well constructed; it makes it a simple process to find the item or items I'm looking for. (Usually this is a result of an emergency on my end!) Not too long ago I purchased a new flugelhorn (a Courtois) — it arrived quickly and in "brand new" condition, I was very satisfied: it's a fine flugelhorn sold at a very reasonable price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zilch
Site Experience Feedback
Mar 20, 2024
I had a heckin great time with Woodwind and Brasswind! My shoppin experience was fantastic and the the support staff here are the best! Brasswinds a bit of a weird name but not all of us are talented in the naming department I guess!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 3
- Full ratings for this review »
David
Site Experience Feedback
Mar 20, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cre8Gr8!
Site Experience Feedback
Feb 27, 2024
I made this purchase on my phone, so things don’t always work as smoothly. I had to back up and try again while signing in & while checking out. What bothered me the most (over all is not a lot!) the chat button was always in the way. Perhaps instead of a bar, introduce it to the screen that way and then is becomes a small round link. Thank you!
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Cre8Gr8!
Post-Delivery Feedback
Mar 20, 2024
I found what I needed when no one else had it. Typical for WWBW. Had it in a week.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Oaktown Stroker
Post-Delivery Feedback
Mar 20, 2024
Small online buy completed. Would recommend. Product (Fibracell synthetic Sax reed) worked well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
First time on site and ordering from here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jean
Site Experience Feedback
Mar 12, 2024
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jean
Post-Delivery Feedback
Mar 20, 2024
I'm very satisfied with the service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »