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Woodwind and Brasswind Reviews - 1,945 Review - /10

Woodwind and Brasswind offers a wide selection of fine musical instruments.
Circle of Excellence - Woodwind and Brasswind

2023
Winner

Circle of
Excellence

10 years

Woodwind and Brasswind Rating

Rating
Overall SatisfactionNot yet rated
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Product SelectionNot yet rated
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Product Met ExpectationsNot yet rated
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Overall Satisfaction:
 

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Would Shop Here Again:

 

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Likelihood To Recommend:

 

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Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

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Shipping Charges

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Variety of Shipping Options

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On-Time Delivery

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Order Tracking

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

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Product Availability

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Returns Process

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Recent Reviews for Woodwind and Brasswind

Showing 361 - 380 of 1,945

Online Shopper

Site Experience Feedback

Mar 21, 2024

NA

JY

Site Experience Feedback

Mar 21, 2024

Woodwind and brass wind has been very prompt and satisfied with their business.

nol

Post-Delivery Feedback

Mar 21, 2024

They offer the products needed and their prices are the going rate.

Will

Site Experience Feedback

Mar 11, 2024

I have never had any trouble with WWBW. I find the company to be very reliable.


Post-Delivery Feedback

Mar 21, 2024

I bought a new trombone mute b because my old one is wearing out. I do recommend WWBW.

Bphlat75

Site Experience Feedback

Mar 21, 2024

Overall decent experience.

SiChi

Site Experience Feedback

Mar 20, 2024

I do not have any bad thing to say about this particulate purchase or website, my first purchase and probably will not my last! Was suggested by my fellow musicians.

Tingting

Site Experience Feedback

Mar 20, 2024

Good

Mike

Site Experience Feedback

Mar 02, 2024

Anytime I need any music products I order from WWBW. The website is easy to navigate, and I always receive my products in a timely manner. I have never had a bad experience.

Tiana

Site Experience Feedback

Mar 20, 2024

Everything is great, checkout was swift, am I know I am going to be satisfied with this product.

Mitch

Post-Delivery Feedback

Mar 20, 2024

Stand arrived in an undamaged box, was easy to assemble and works great!

Online Shopper

Site Experience Feedback

Mar 20, 2024

Very easy to use and I'm satisfied!

Rob

Post-Delivery Feedback

Mar 20, 2024

You have a fantastic selection, your customer service is very good and your loyalty program appears to be very good as well

Recreational Trumpeter

Site Experience Feedback

Mar 20, 2024

Easy purchase of in stock item.

Old Geezer

Site Experience Feedback

Mar 20, 2024

Over the (many) years I have occasionally ordered and received in excellent condition a number of items. The WWBW web site is well constructed; it makes it a simple process to find the item or items I'm looking for. (Usually this is a result of an emergency on my end!) Not too long ago I purchased a new flugelhorn (a Courtois) — it arrived quickly and in "brand new" condition, I was very satisfied: it's a fine flugelhorn sold at a very reasonable price!

Zilch

Site Experience Feedback

Mar 20, 2024

I had a heckin great time with Woodwind and Brasswind! My shoppin experience was fantastic and the the support staff here are the best! Brasswinds a bit of a weird name but not all of us are talented in the naming department I guess!

David

Site Experience Feedback

Mar 20, 2024

Good

Cre8Gr8!

Site Experience Feedback

Feb 27, 2024

I made this purchase on my phone, so things don’t always work as smoothly. I had to back up and try again while signing in & while checking out. What bothered me the most (over all is not a lot!) the chat button was always in the way. Perhaps instead of a bar, introduce it to the screen that way and then is becomes a small round link. Thank you!


Post-Delivery Feedback

Mar 20, 2024

I found what I needed when no one else had it. Typical for WWBW. Had it in a week.

Oaktown Stroker

Post-Delivery Feedback

Mar 20, 2024

Small online buy completed. Would recommend. Product (Fibracell synthetic Sax reed) worked well.

Online Shopper

Site Experience Feedback

Mar 20, 2024

First time on site and ordering from here.

Jean

Site Experience Feedback

Mar 12, 2024

excellent


Post-Delivery Feedback

Mar 20, 2024

I'm very satisfied with the service