Woodwind and Brasswind Reviews - 1,945 Review - /10
2023
Winner
Circle of
Excellence
10 years
Woodwind and Brasswind Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
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Likelihood To Recommend:
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Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
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Satisfaction With Checkout
Satisfaction with the checkout process
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Product Selection
Satisfaction with the breadth of products available on the site
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Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
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Recent Reviews for Woodwind and Brasswind
Showing 321 - 340 of 1,945
Bird Lover
Site Experience Feedback
Mar 25, 2024
The search engine seems to have improved over the decades, but not by enough. But then the whole website seemed a bit clunky. In the end I got exactly what I was looking for and at a competitive price.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Joey Flores
Site Experience Feedback
Mar 25, 2024
Easy interaction! Was able to get what i needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex
Site Experience Feedback
Mar 24, 2024
During my checkout I'd always have to go back to select a new payment method, as it kept referring back to my previous one. Then the same as my shipping and billing address. Other than that everything went as I would have liked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D Jenks
Site Experience Feedback
Mar 19, 2024
I love the atmosphere of the site. Its like walking into a music store and going directly to what you need. Wonderful experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D Jenks
Post-Delivery Feedback
Mar 24, 2024
I ordered two items, a midi cable and an alto saxophone/ light woodwind stand. I specified to have it delivered in two days and they did just that. No to mention, the quality of the products are top notch and they were also packaged well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
J
Site Experience Feedback
Mar 24, 2024
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
musicmechanic
Site Experience Feedback
Mar 18, 2024
I found everything easily. I was pleasantly surprised when I was price checking that WWBW prices were less than other places. In the past I've shied away from the company due to prices usually being on the high end of the internet retail market.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Byrdman
Site Experience Feedback
Mar 24, 2024
I have had a good easy shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ajjky50
Site Experience Feedback
Mar 19, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
JoeP
Post-Delivery Feedback
Mar 24, 2024
I ordered a clarinet strap. It aririved with no instructions on how to attach it to the clarinet making it not useful.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
Northern Lights DJ
Site Experience Feedback
Mar 24, 2024
I love that I can save my cart for later viewing, and that notifications were sent to remind me that I have items for review. Great selection of products, and great design.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Banjo2
Site Experience Feedback
Mar 23, 2024
first time looking for banjo tuner, good results
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
nufcats
Site Experience Feedback
Mar 23, 2024
I have purchased from WWBW from the days of Dennis Bamber. I bought two saxes from him when he was still operating out of a house in South Bend. Very satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Leroy
Site Experience Feedback
Mar 23, 2024
The website doesn't look the greatest, but WWBW has the products I'm looking for, the prices are decent, and I feel good that I am not buying from Amazon.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
BaconSword_aqi
Site Experience Feedback
Mar 23, 2024
Easy to access found what I wanted immediately.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TCB
Site Experience Feedback
Mar 23, 2024
Excellent product and price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Mar 23, 2024
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cimbasso
Site Experience Feedback
Mar 15, 2024
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MusicMan
Site Experience Feedback
Mar 23, 2024
Very happy with my purchase....wish I could have received a discount as an educator for personal purchases.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Mar 23, 2024
The item I've ordered is out-of-stock and has been out of stock for a while. I wish there was an option to reserve the out-of-stock item(s) and then purchase them once they were ready to ship.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 23, 2024
It was cool, free shipping is awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »